Lynn Reid

SENIOR ADMINISTRATIVE ASSISTANT

256-***-****

acwo9b@r.postjobfree.com

Profile

Committed and motivated Senior Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

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Skills Calendaring

Highlights Plan all meetings, appointments and events for the CEO and Senior Executive Management.

Research

Investigate and analyze client complaints to identify and resolve issues.

Travel Coordination

Coordinate Travel for CEO and Senior Executive Management Staff; flights, car rentals, hotel or apartments. Obtain necessary Visa’s or Work Permits (dependent on country).

Multitasking

Demonstrated proficiencies in telephone, email, fax and front desk reception within a high-volume environment.

Customer Service

Manage customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency and customer satisfaction.

Administration

Perform administration tasks such as filing developing spreadsheets, faxing reports, photocopying and scanning documents for inter departmental use.

Professional Senior Administrative Assistant 2007-Current

Experience MCF Ltd.- (Part-time)

- Directly assist the CEO and Senior Management.

- Schedule and confirm appointments, and meetings.

- Organize and set up conference and video conference calls.

- Increase meeting efficiency by creating and distributing Agendas.

- Improved communication as primary liaison between departments, clients and vendors.

- Initiated and implemented standard procedures for the account collection process.

- Organized and maintain hard copy and computerized files for the company.

- Reduced office expenses by 30% per month by streamlining office expenditures and implementing a low cost ordering system.

Administrative Analyst 2000-2007

JP Morgan Hedge Fund Services.

- Promoted four times.

- Ensured timely settlement of Trades (Fx’s, Stocks, Options, and - Bonds).

- Reconciled Daily Trade Activity against Client Portfolios.

- Implemented and participated in cross training initiative in various departments to improve office efficiency and coverage.

Education The BDA Community College 1997 - 1999

Asc, Business Management, Major: Accounting & Business

CMA Academic Achievement Award 1999

Presented by the CMA Accountants Association of the Bermuda Chapter for high honors and academic achievement in relation to Accounting coursework.

Additional Skills

Executive Management Support, Documentation, Email management, Filing, Grammar, Internet Research, Drafting Letters and Memos, Advanced skills in Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, ability to Multi-Task, Organizational skills. Prioritization, Proofreading, Comprehension, Report creation, Telephone skills, Research, Service Orientation, Time Management, Travel Arrangements, Travel Bookings, Travel Planning. Vendor Management, Account Management, Client Relations, Creative Problem Solving, Critical Thinking, Data Collection and Data Entry.

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