SAP SuccessFactors Consultant

Lakshmi Kuchimanchi

SAP SuccessFactors Consultant 1-437-***-****

Toronto, Canada ***.*******@*****.***

SUMMARY

•Certified SAP SuccessFactors consultant with experience in Employee Central and Performance and Goals modules.

•Experience in multiple SAP HCM and SuccessFactors BizX modules including Employee Central, Performance Management and Goal Management.

•Performed 2 full life-cycle implementations of the Employee Central module from planning stage through configurations and go-live.

•Working knowledge of Analytics and Reporting in SuccessFactors using ORD, Dashboards, Adhoc reports.

•Conversant with SAP SuccessFactors quarterly release management updates.

•Experienced in PA, OM, PY, TM, Benefits and Compensation Management modules of SAP HCM.

•Experienced in defining business requirements and performing fit gap analysis between client requirements and SuccessFactors Solution.

•Proficient in delivering enterprise scale solutions in SAP HCM focused on Delivering Success Factors project, starting from requirement gathering, UAT, Deployment, Training and Support.

•Experienced in working on incidents that are raised by business users, reviewing, communicating, analyzing, fixing and correcting the issues.

•Experienced in configuring the SAP/SuccessFactors systems according to new or changing business requirements.

•Experienced in supporting the development of the test strategy and test plans.

•Ensured traceability of requirements back to business need and through to solution and testing.

•Ability to work with business clients to provide, assess and implement recommendations for improved system functionality.

•Experience in HR business processes like recruiting, compensation, training, performance, reporting etc.

•Ability to perform detailed analysis of user requests, identify problems and SAP delivered software changes to determine impact and recommended steps for resolution or implementation.

•Extensive experience working on MS. Word, Excel, Access, Power point, Visio, Share point, and UNIX and Windows operating systems.

•Dedicated team player having multi-tasking capabilities with excellent inter-personal, oral and written communication skills.

EDUCATION

•Bachelors in Electronics and Communications Engineering, JNTU, India

CERTIFICATIONS

•ITIL (Foundation) Certification

•SAP HCM Associate certification

•Certified SAP SuccessFactors Associate – Employee Central

TECHNICAL SKILLS

ERP SAP HR/HCM 4.7 to ECC 6.0, SuccessFactors

Operating Systems Windows 2000/XP, Windows NT/Windows 7/8.1/10, LINUX

Applications SAP, Cloud HCM, MS Word, MS PowerPoint, Excel, Visio

Tools MS Project and SAP Solution Manager

Database Oracle9i to 11g, SQL Server 2000

WORK EXPERIENCE

Company : Purolator Canada

Role : SuccessFactors Consultant

Period : April 2015 – Present

Work Description:

•Created deliverables including the preparation of requirements documentation for business processes, functional requirements, documentation of reports, interfaces, and enhancements.

•Completed 2 full life-cycles of the Employee Central implementation: Sales, Prepare, Realize, Verify and launch.

•Communicated effectively with business users and internal teams to finalize functional requirements, perform system configuration, prepare functional documentation, etc.

•Developed use cases, activity diagrams and Business process models.

•Clearly documented functional requirements and business rules to describe what the system or process must do in order to fulfill the business and user requirements.

•Delivered SuccessFactors configuration workbooks for SF modules like Employee Central and Performance and Goals;

•Worked on Data models - Corporate, Succession, Country-specific and Propagation data models

•Configuration of foundation and MDF foundation objects like Location, Geo Zone, Frequency, Legal Entity, Division and Department.

•Configured Event-Reason, Derivation Rules and Setting up event-reason derivation rules.

•Worked on translations of the fields in Employee Central for seven different languages

•Worked on Country Specific Corporate Data Model changes. Also worked on Country specific Succession Data Model based on business requirement.

•Configuration of other objects including personal, employment and generic objects.

•Used Import and Export option for picklists, generic objects upload and download.

•Implemented TIME OFF using generic objects like Holidays, Holiday calendar, Work schedule, Time types, Time account types, Time accounts and Rules.

•Actively participated in giving the Knowledge sharing session to Onshore and Offshore team on various EC sub Modules.

Company : Hatch Canada

Role : SuccessFactors Consultant

Period : June 2014 – March 2015

Work Description:

•Involved in all aspects of Full life cycle implementation using ASAP methodology which includes Project scoping, Requirement Gathering, Business Blue print, Gap Analysis, Configuration and Documentation.

•Worked on creating workbooks and moving it across the approval levels on Success Factors.

•Responsible for supporting and leading SuccessFactors project tasks.

•Provided continual business application support, researched on transactional issues.

•Responsible for identifying root causes and assisted with upgrade and maintenance of applications.

•Responsible for managing RBP permissions such as Creating Group and Roles, Managing Permission for Users.

•Creating Workflow Derivation Rules and Setting up approval workflows.

•Configuring the Employee data as well as the Foundation data.

•Configuration of Position Management, MDF Objects and custom portlets.

•Configured Succession Data Model for all Portlets, Fields enable and Label changes.

•Configuration of People Profile with the help of background and permissions elements.

•Setting in User permissions using Manage Permission Groups and Manage Permission Roles.

•Setting up standard event transactions with workflow support - Hire, Rehire, Terminate, Absence, Terminate, Transfer, Promotion, Probation, Job Change, Data Change, Job Reclassification, Pay Rate Change, Position Change, Return to Work.

•Preparation of support documents & change control documents about configuration activities.

•Lead the Change Management process including communicating with all stake holders

•Performed root cause analysis and provided timely resolution to users.

Company : Cap Gemini

Role : SuccesssFactors Consultant – PM&GM

Period : June 2013 – May 2014

Work Description:

•Created Goal Management and Performance Management (PMGM) templates

•Uploaded various goals and permission for cascading goals.

•Designing templates for performance and goal management with approved workflows and multiple questionnaires to be filled in.

•Creating route map and associating them with performance templates

•Worked on goal execution, email notifications, execution map and status report

•Responsible making changes to existing data elements using Picklist management

•Provided application support for SuccessFactors Talent Management Software.

•Offered the provision of after-hours emergency support in the event of a critical system failure. Also participated in the HR Systems on-call work schedules.

•Worked on Form template settings and Xml changes to form settings in SuccessFactors.

•Worked on Configuration of Performance rating Scales, goals, route map setup, Core competencies, Role specific competencies, Calibration & Email notification setup.

•Worked on Goals plan set up: Including Goal Plan ID, Adding & deleting goals, Manually Adding Goals, Changing status of viewing Public and private goals, Setting Maximum & Minimum goals, Goals Weights.

•Set up Auto Populate and Auto-Sync and Controlling Item Weight Totals.

•Built and maintained highly effective relationships with key business and process owners throughout the company. Provided continued support to the business in the resolution of incidents, service and change requests related to Workforce/HR systems.

•Performed troubleshooting and identification of root cause analysis of issues whether functional, back end, operational or code defects.

•Logged online and telephone support for queries and problem resolution for Success Factor’s clients in adherence to the service level agreement.

•Documented engineering and operational issues in JIRA for further investigation.

•Was a part of Change request management which includes identifying changes to XML code, uploading files to ftp server to create links and change logos, user database management and ensuring documentation is correct for moving on to appropriate team.

•Performed set up and scheduling of import and export jobs to and from SuccessFactors and customer's ERP systems. Assigned and escalated cases to appropriate departments as necessary.

•Created multiple Ad hoc reports based on requirement.

•Performed all the activities of an administrator and supported the application.

•Participated in go-live and cut-over planning meetings with Client and SF support.

Company : IBM

Role : SAP HCM Consultant

Period : December 2009 -May 2013

PROJECT IV

Work Description:

•Provided Second line support to solve issues involving PA/OM/TM &Benefits. Requirement Analysis for new Developments i.e. Change Requests.

•Created Organizational structure based on the Client Requirement. Assigned Relationships between different objects. Maintained OM Info types. Maintained different Number ranges for different Objects.

•Configured Personnel structure and Enterprise structure. Uploaded HR Master data with various Info types

•Coordinated proper communication and rerouting of tickets to appropriate team members. Provided functional support for end-users within the Human Resources.

•Configuration and scenario testing.Executing Test cases.Provided Functional Specs & test cases to the Technical team.Creation and execution of test scripts.

•Maintained the Issues tracker & Change Request trackers to update the status of on-going issues & change requests.And updating the status of on-going Issues & Change request in Remedy tool.

•Maintained Time Management Info types. Knowledge in Time evaluation schema TM04 and PCRs. Delivered high quality, efficient solutions through innovative approaches to dynamic business processes.

PROJECT III

Work Description:

•Created & Maintained defaults feature for Master Data using ABKRS, NUMKR, PINCH and DATAR. Defined Number Ranges

•Maintenance of IGMOD feature for defining info group modifier for various Personnel actions based on personnel area and employee subgroups

•Conducted Blue printing workshops covering details as per Statement of work with respect to Project scope.

•Configured Various Actions. Created Dynamic Actions as per the client requirement.

•Customized Screen Modifications, Header Modifications and Info type menus.

•Created Public holiday Calendars. Defined Personal Sub area groupings for Public Holiday calendars.

•Defined Break Schedules, Daily work schedules, Period work Schedules. Defining various work schedule rules for grouping of each personnel sub area and Employee subgroup for the work schedules.

•Setting up Work Schedule Rules. Maintained SCHKZ,TMSTA,WWEEK features

•Configured different Attendance/Absence Quotas. Set up feature QUOMO. Defined Absence valuation rule for paid and unpaid absences.

•Configured Organization Structure (Organization units, Jobs, Position and given Relationships between objects). Created various Org. units, Jobs, Tasks and Positions and maintained relationships for the development of the Org Structure.

•In Personal Administration Configured Enterprise Structure, Pay structures, customized info types, and worked on setting up info groups for personal actions, Screen Modifications, info type enhancements. Set up feature ABKRS used to default payroll area.

•Configured the User-Group dependent Info type Menus. Configured the Personnel Actions and Info groups.

PROJECT II

Work Description:

•Worked on system design documents. Prepared Business Process Procedures and Functional Specifications for R/3 and Portal. Prepared Jobaid documents for Mass Uploads in R/3.

•Delivered presentations explaining SAP functionalities to client along with understanding current state process and to finalise future state business process.

•Worked extensively on PA/OM functionality upgrade and testing.

•Setup NUMKR for default number ranges. Involved in defining Dynamic Action (Info type 0019), Screen modifications (0001, 0002, and 0006) and setting up of info groups for personnel Actions as per Client's requirement.

•Set Info group in accordance to the Specifications provided by the client In Menu type. Configured Actions Using Customizing Procedures. Customized the Info group, for personnel actions Like Rehiring, and Termination etc. according to the Client's requirements.

•Worked on preparing testing strategy between client copies like Development and Quality.

•Designed on tested portal workflow and notification related scenarios.

•Worked with technical team on custom programs and defect resolutions.

PROJECT I

Work Description:

•Responsible for PA, TM, PY Modules, reports, enhancements, interfaces. As a member of Knowledge Acquisition team, responsible for understanding and analyzing the current configuration and make suggestions for future support as well as project enhancements

•Provided presentations about the existing system to the client in the above mentioned modules.

•Identified time data load issues and offered solutions, make sure the data is stored in the proper infotypes. Maintained time schema, by modifying absence calculation schema for time evaluation.

•Processed the transaction PT60 for time evaluation. Documented the identified information using Microsoft office tools excel, power point and word. Provided guide lines for the implementation of ESS and MSS applications as part of their e-HR System.

•Configured Time Data Recording and Administration considering substitution types, absence types, counting classes for period work schedules, time quotas, rules for rounding classes and counting rules.

•Created time quota types, absence entitlements along with rules for absence and attendance quotas.

•Configured Public Holiday Calendar, Holiday Classes, Personal Sub Area Grouping, Daily Work Schedule, Day Types, and Period Work Schedule in Planned Working Times Info type 0007.

•Ability to multi-task development, support and on-going maintenance projects and meet deadlines in a complex and dynamic environment.

•Gather information, determine alternatives, create requirements, functional/technical specifications, estimate development hours, create technical design to meet defined business needs

•Translate proposed business processes into correct SAP configuration.

Company : GENPACT

Role : SAP HCM Consultant

Period : March 2009 – November 2009

Work Description:

•Understanding the As-Is business process based on the business case and role plays.

•Preparation of Business Process Master List, To-Be document, Key Data Structures and Gap analysis

•Understanding Client System Landscape and Solution Manager.

•Preparation of functional specifications for development.

•Co-ordination with technical team for object development.

•Mapping Client Business Process in SAP through configuration

•Unit testing and Integration testing includes Test Plans, Packages & Scripts.

•Authorization design and coordinating with Security team for role build.

•Coordinating User Acceptance Test

•Preparation of Assumption List and Master Object and Dependencies list.

Company : GENPACT

Role : HR Manager

Period : May 2006 – February 2009

Work Description:

•Managed all human resources related activities including recruitment, compensation, career development, performance measurement, training and personnel affairs.

•Directed all administration related activities including security, preventative and corrective maintenance, mail room, office supplies and transportation.

•Managed performance evaluation training and monitored department's performance in conducting the performance evaluation.

•Managed the human resources planning process to determine the Company's long-term staffing needs by discussing the personnel needs with department managers and prepared personnel forecasts to plan employment needs.

•Managed the human resources budget preparation for the Company and reviewed human resources plans.

•Monitored the compensation and benefits data of the Company to determine the competitiveness of the compensation plan.

•Participated in interviews, selection and recruitment of employees to fill vacant positions at the corporate office.

•Managed the new employee orientation to foster positive attitudes towards strategic goals.

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