Manager Microsoft Office

Lakeisha Sanders

Payroll Coordinator - Human Resource

San Antonio, TX

******************@*****.*** - 210-***-****

To continue my career with an organization that will utilize my management, supervision and administrative skills to benefit mutual growth and success.

Authorized to work in the US for any employer

WORK EXPERIENCE

Payroll Coordinator

Human Resource - June 2015 to Present

Maintain associate personnel files, complete appropriate paperwork for new hires, personnel actions and terminations. Prepare and process payroll in a timely and accurate manner, assist with orientation and training, prepared for associate awards & recognition ceremonies, explained and help enroll new hires with benefits, conducted open enrollment. Helped assist with audit corrections and ensuring we meet compliance, maintaining bulletin boards and communication boards, contacting and setting interviews with potential candidates. Conducted and concluded investigations, prepare documentations, interview potential new associates, conducted Hilton Blue Energy monthly mandatory meetings, post jobs and descriptions. EXPERIENCE

Financial Aid Specialist

Alamo Community Colleges - June 2014 to February 2015 Counseling perspective and tenure students as well as families regarding the difference between student loans, state and federal grants and the requirements, Assist with completing FAFSA application, Overseen a1.5 million in local scholarships program, keeping accurate files and updating information on students eligible for scholarships, conduct follow counseling sessions with students in regards to their Satisfactory Academic Progress (SAP) and requirements for appeals if not meeting SAP requirements. EXPERIENCE

Housing Assistance Specialist

San Antonio Housing Authority - October 2012 to June 2014 Manage a caseload of over 200+ annually, processing changes reported by tenants, accurately determination re-certification on tenants, processing move request, kept open communication with tenant and landlords, investigate claims of fraud.

EXPERIENCE

promotions from Texas Work Advisor

Case Workers - January 2010 to October 2012

January 2010 - October 2012

Determines eligibility for government programs such as TANF, SNAP and Medicaid benefits, two (2) promotions from Texas Work Advisor to a Case manager supervisor, and from a Case manager supervisor to an appeals hearing officer after 2 years of employment, kept accurate files on applicants, supervisor the accuracy of case managers and their files, request for errors to be corrected and updated, case read files, coach and counseling, investigate and determine decision on client's case to determine continue eligibility on clients benefits.

EXPERIENCE

Night Audit Supervisor/Sales and Catering Coordinator Omni San Antonio Colonnade Hotel - November 2006 to October 2012 Post room and restaurant charges & taxes to guest accounts, transfer charges and deposit to master accounts, Verify and balance all reports, Track room revenue occupancy percentages, prepare a summary of cash, checks and credits, prepare and distribution of guest bills, (Sales and Catering Coordinator) Handle telephone cases and direct to appropriate manager, assist with preparing banquet event order (BEO), promptly respond to all inquiries, work with managers such as housekeeping, front office, banquets and Chef regarding groups and events in the hotel.

EXPERIENCE

Employee Relation Manager

Fairmont Hotel and Resorts - March 1999 to August 2005 Recruitment: Conducted interviews and hiring process to maintain appropriate staffing with qualified individuals. Ensured employees were fully knowledgeable on policy and procedures of the hotel and management company. Prepared and conducted new hire orientation presentation, and training which included but not limited to; Sexual Harassment training, and Safety training. Conducted and closed investigation filed by managers, employees and/or guest, disciplinary actions including coaching, documentations and terminations. Counseling sessions held with employees and managers to resolve disputes, maintain an open door policy to ensure that all employees were treated fair, followed all policy, guidelines instructed by the property and procedures.

EXPERIENCE

Front Desk Supervisor

Astor Crowne Plaza Hotel - May 1996 to March 1999

Begin my career as a Housekeeper, where I cleaned guest room, stocked and replenished guest request for clean linen, after one (1) year of performing successfully I was promoted to Housekeeping supervisor, where I prepared, planned and directed the housekeeping team, conduct detail inspection, ensure VIP guest rooms was ready for arrival, overseen the work of housekeeping staff, and trained new hires. EXPERIENCE

Cashier

McDonald's - November 1994 to April 1996

Cash handling, taking and preparing orders, stocking and re-stocking condiments, balancing register at end of shift.

EDUCATION

B.S. in Psychology

Southern New Hampshire University

September 2016

A.A. in Human Service Management

University of Phoenix

July 2009

SKILLS

Microsoft Office (10+ years)

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