Human Resources Manager

Professional Summary

Accomplished and transformational Certified, Human Resources Professional specializing in recruiting, staffing and developing highly effective teams to meet the strategic plans and corporate demands of today’s competitive market. Offers over eleven years of Human Resource experience and over eighteen years of supervisory and relationship management skills for companies with 125-1200 employees. Obtains the ability to take on challenging roles, coordinating projects, maintaining personnel files, following up with all regulatory and employment laws to comply with State and Federal guidelines. Has developed strong, collaborating, business partnerships with all levels of staff to achieve the company’s vision and mission. Known as a highly organized and productive employee while multi-tasking with a high results oriented attitude. Has always demonstrated a very strong Business Acumen and Ethical Practices maintaining a high level of integrity.

Core Strengths

Recruiting, Hiring & Staffing

Talent Management

Team Development

Conflict Resolution

Labor Relations

Motivator and Trainer

Open Enrollment Process

OSHA Regulations

Organizational Supervision

Public Speaking

Benefits Eligibility

Workers Compensation

Corrective Action Process

EEOC and ADAAA Compliance

Succession Planning/PPA

Word, Outlook, People Soft, JAS

HR Policy/Procedure Adherence

Business & HR Strategy

Employee Engagement

Diversity & Inclusion

Risk Management

Area of Expertise

Human Resource Administration

SHRM-SCP July 2016

Executed all areas of hiring practices, required, related paperwork and training processes for all new hires and management team.

Monitored benefits eligibility, compensation, schedules, working conditions, promotional opportunities and payroll processes.

Maintained and organized all personnel files, Corrective Action documentation, Unemployment claims, Workers Compensation files, FMLA cases, Risk Management cases, OSHA regulatory paper work, Power Equipment certification, Food certification and all training requirements set by company guidelines.

Creates, interprets, complies and explains human resources policies, procedures, laws and standards for state, federal and corporate regulations.

Addresses employee relations issues such as harassment allegations, work complaints or employee concerns reducing the amount of “hotline” calls as well as creating one of the highest and most improved Best Team Surveys results in our group.

Coordinated monthly volunteer activities to promote positive community involvement with our employees as well as creating well-being programs and health fairs for self-improvement, successful work life balance and a positive work environment.

Management

Managed LOD roles monitoring operations, sales, payroll and productivity within the store to comply with internal control policies, monitoring all expenses to meet corporate budgeting expectations.

Exceeded store sales budgets of $23 million to over $50 million every year providing profitable sales and margins.

Closed, relocated and opened 7 new big box stores over 115,000 square feet from set up to merchandising.

Controlled and supervised inventory levels providing one of the lowest corporate inventory scores of .20.

Successful career progression following core visions of the companies goals with positions as a Cabinet Specialist, District Network Trainer, Zone Manager, Assistant Store Manager, Administrative Manager, Co-Manager and Store Manager.

Placed in operationally challenged stores that required management skills that motivated and turned around metropolitan work environments to create profitable stores. Accomplished a successful team at every store that was assigned to manage.

Organization

Conceptualized and organized grand openings for numerous stores and maintained a Fast, Fun and Friendly Culture for the Team through creative events.

Monitored ordering processes for office supplies while maintaining Communication Boards with regulatory and corporate guidelines.

Trained and developed Management Team with corporate Leadership Skills and training compliance requirements.

Professional Experience

Awareness Technology, Inc. August 2014 – Present

Human Resources Manager

Manage a team of 135 employees in a manufacturing environment where small medical devices are assembled.

Multiple sites with cultural diversity inclusion for global corporation.

Implemented PEO process, LMS training program and new ATS program in first two years of employment.

Reformatted the Performance Review process training Managers and Team Leaders on proper procedures

Formulated processes to be in compliance with ISO Regulatory Control processes.

Aegis, Global Communications, LLC March 2012 – August 2014

Human Resources Manager

Manage team of agents in a call center environment with a steady state of 600 employees’.

Implement recruiting strategies to meet current or anticipated staffing needs conferring with management to build strong, cohesive teams of 600-1250 employees.

Coordinate Mass Hires, Job Fairs requiring marketing, advertising and promoting.

Conduct the on-boarding processes for groups of 10-250 employees’.

Produce excellent internal and external audit scores for Human Resources.

Conduct investigations of internal equal employment complaints and work closely with labor relations and legal departments to address employee relations, litigation and compliance issues to reduce the company’s exposure.

Target Corporation, West Palm Beach, Florida July 2005 – November 2011

Human Resource Executive

Recognized for Compliance Award of the year for DTK scores and stores green results.

Achieved most improved scores in the region for Best Team Survey results.

Received Excellence award at District HR summit from Store Team Leader for creating a positive environment that promotes an open door culture.

Lowe’s Home Improvement Warehouse May 1994 – July 2005

Administrative Manager, Stuart, Florida

Achieved excellent internal audits for operations of the entire store including Sarbanes Oxley Compliance.

Awarded Outstanding Corporate District Network Trainer award for most improved corporate sales.

Assisted in developing corporate training programs for kitchen cabinet specialists.

Exceeded Sales budgets and payroll goals every year in management.

Recognized for excellent customer service skills through a variety of programs

PMJ Designs Interior Design/Window Treatment Business 1990 - 2005

Private Daycare Provider Operated in my home with state licensing 1990 - 1994

Elementary School Teacher Holibird Elementary Baltimore, Maryland 1988 - 1990

Education

Bachelor of Science Degree – Education Eastern Nazarene College

Associate of Arts Degree – Interior Design Harford Community College

Professional Memberships

Member of SHRM

Member of HR Martin SHRM Chapter

Member of HR Martin Board – Foundation Chair 2015 -- coordinated fund raising auction for student scholarships

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