TRACEY L. SPENCER
Riverside CA, 92508
EXPERIENCE:
WESTWAYS STAFFING SERVICES INC.,
**** ** ***** ******** **** President of Business Development
-Responsible for developing and maintaining new hospital accounts;
-Oversaw nurse recruitment;
-Worked directly with the President/CEO managing branch operations;
-Opened over 100 new accounts annually for Per Diem and Travel assignments
HRN SERVICES INC., Ontario, CA
2008 to 20014 Regional Vice President, Southern California
-Worked directly with Directors of Operations and Patient Care Services to support HRN’s staffing programs;
-Crafted regional marketing and business development plans for the region;
-Implemented HRN policies and upheld premium nurse staffing requirements including: state, federal and Joint Commission accrediting standards;
-Oversaw the day-to-day operations of branches within the region which generated gross annual sales up to $23 million;
-Prepared and coordinated HRN presentations at nurse recruiting events including, Nurse Week, Association of Operating Room Nurses and National Teaching Institute conference.
2004 to 2008 Regional Director, Branch Operations
-Oversaw administrative and operational management of West Covina, Orange, San Diego and Las Vegas HRN branches;
-Gathered and analyzed healthcare professionals’ information for effective recruitment and placement of long and short term travel assignments Allied Services;
-Managed professional nurse recruitment and retention activities for per-diem travel and Allied pools which placed hundreds of nurses per month.
1991 to 2004 Area Director, Branch Operations
-Opened Covina, CA, branch, a one- person office, and oversaw growth to nine full-time staffing coordinators, one Administrative Assistant and Director of Patient Care Services;
-Managed branch with overall responsibility to monitor, maintain and evaluate the full range of services offered by HRN SERVICES to the hospital community;
-Oversaw day-to-day branch operation including: Accounts receivables and payables;
-Oversaw nurse recruitment and placement consistent with HRN standards and client hospital needs;
-Met sales and marketing goals defined by regional and organizational strategic plans;
-Managed recruitment databases;
-Screened candidates while developing long-term professional relationships with potential per diem, travel and permanent healthcare professionals;
-Ensured all candidates were provided timely updates concerning status of applications.
PROFESSIONAL AFFILIATIONS:
-Association of Operating Room Nurses (AORN)
-Nurse Week
-Nurse Leadership Council
-Orange County Nurse Recruiter’s Forum
-Association of California Nurse Leaders (ACNL)
-National Association of Professional Women (NAPW)
REFERENCES
Dianne C. Kestenbaum 626-***-****
Project Manager
Strategic Workforce Planning
Kaiser Permanente
Pasadena, CA
Michele Sacco MS 630-***-****
Executive Director
Joint Commission
Chicago, Ill
Dori Snedeker, ORN, BS 702-***-****
Director Perioperative Services
Primary Care
Las Vegas, NV
Heather Snow, RN 724-***-****
Regional Vice President National Travel
Westways Staffing Services
Pittsburgh, PA