Customer Service Administrative Assistant

Charis L. Davis

Houston, TX ***** 832-***-**** *******@*****.*** https://www.linkedin.com/in/charis-davis

Administrative Assistant

Summary

Dedicated professional bringing 14 years experience provididng quality administrative support to senior level executives and directors. Extensive experience implementing and overseeing presentations, meetings, special events projects. Outstanding organizational and problem solving abilities with strong background in Office Management, hiring and training, managing marketing materials. Excellent customer service, communication and technology skills. Computer proficiency in Microsoft Office programs, Word OS, HR Pyramid, Summit Apex, IMS, P2P

Administration/Office Skills

●Implemented a supply ordering/filing/inventory system for a new sales & marketing program

●Compiled marketing manuals for monthly meetings

●Hired, trained and supervised receptionist and front desk area

●Maintained conference room schedule, organized weekly meetings and produced materials

Customer Service Skills

●Developed on the job training manuals that continue to be used as principal information manual for recruitment

●Track record of using tact when handling irate customers

●Displayed the highest level of discretion while consistently handling confidential information

●Unique ability to deliver unique, reliable solutions

Work History

●Work Comp Claims Adjuster and Billing Clerk, Conroe, TX, 2010-2016

●Administrative Assistant, Rigid Global Buildings, Houston, TX, 2003-2010

●Area Administrator, Henkels and Mccoy, Pasadena, TX, 2002-2003

Education

●Lamar University

Marketing and Business courses

Contact this candidate