Manager Project

Brenden P. Friday, MBA

http://www.linkedin.com/in/brendenfriday

***** ******* ***. **** ***, Southgate, MI, 48195. Phone: 630-***-**** *******.******@*****.***

Senior IT Project Manager, Supply Chain & IT Operations

Professional with over 10 years of experience in IT project management, application technology development and implementation, leading project initiatives, developing and applying system process synergies. Worked in and with 10 countries.

Over 15 years of experience in project management, customer service, process re-engineering, staff development, business alignment and department leadership. Proven experience managing multi-disciplinary teams to quality, time and cost targets.

ITIL, PMI, Project Mgmt., TOGAF, Architect. the Enterprise.

Core Qualifications

Agile Project Management

Business Relationship Mngt.

Supply Chain Management

Procurement / Supplier Dev.

Cost Savings

Business / IT Collaboration

Service Delivery Management

Program Management

Key Performance Indicators

Professional Experience

Ford Motor Company, dearborn, MI 2015-2016

Fastswitch - Senior IT Project Manager

Managed multiple concurrent running application / software development and infrastructure projects utilizing MS Project, Rally, Clarity and SharePoint. Utilized teams in a large networked on/off shore environment. Responsible for all aspects of projects from beginning to end including financial forecasting, actuals and accruals.

Selected to startup 3 work streams in Ford’s strategic $70M Analytics initiative.

Converted Informatica Middleware to IBM Infosphere for Sales & Marketing group.

Received the following Agile training: Agile/Iterative Models 1 & 2, with testing & accreditation and Ford Agile Product Owner Practitioner accreditation.

John Deere World Headquaters, Moline, IL 2013-2015

IBM / Collabera – Senior IT Project Manager

Managed 6+ concurrent running security, application / software development and infrastructure medium sized projects utilizing MS Project, Project Server and Sharepoint.

Responsible for managing all aspects of IT projects, including scope, schedule, cost, quality, dependencies, risks, on/offshore resources, communications, stakeholder meetings, metrics, SOX compliance and benefits throughout the project lifecycle.

Significant utilization of Agile process including Sprints and PSI’s on all projects.

Recognized by JD Management for delivering quality, accurate department reports capturing key Project KPIs. Led team to automate metrics report with business objects

Track record of delivering projects on time, within budget with strong customer satisfaction scores.

Friday CONSULTING, Winfield, IL 2009-2013

Consultant & Sales

Licensed Broker / Consultant for multiple Health Care and Life Insurance carriers

Direct sales, customer service, client development, customer presentations

BP North America, Warrenville, IL (10 years with BP)

Global IT Middleware Operations Manager 2004–2008

IT Project and Program Management

Managed three vital middleware environments that supported global business systems, including 2nd largest application to SAP. Provided management and guidance to middleware services staff focused on the implementation of new and enhanced middleware services, including IT infrastructure, hosting, disaster recovery, business continuity planning, and IT strategy. Directed ongoing operations, projects, assets, procurement, and vendor relationships to sustain agreed upon service levels.

Saved $3.5M on business projects as a result of developing BP’s first Global Informatica Shared Environment, Data Extract, Transform & Load.

Managed, monitored and approved 50+ concurrent projects and enhancements in software development per year following rigorous SDLC and PMI standards.

Managed $10M annual budget, IT infrastructure and responsibility for 30 on/off shore 3rd party resources and project managers supporting 24/7 monitoring and alerts for department applications. As a result of proactive monitoring there were no unscheduled service interruptions.

Achieved $.5M Vitria hardware upgrade project on time and within budget, successfully managing 25 business teams and 40 connected applications, ensuring effective risk mitigation was in place.

Technical Support Project Manager 1999-2004

Managed team of 11 technicians providing department order -to- cash technical services, project management and business process development. Member of department Leadership team.

Managed project outsourcing Freight Settlement process to a 3rd party vendor resulting in a reduction of labor costs generating savings of $1M through process and IT optimization. As a result of successful project, was given new operations process to manage with $200M in shared services budget.

Realized savings of $750K, leading development and execution of new customer service telephony system through synergies.

Implemented web based B2B invoice application improving customer on- time payment by 15%.

SME for SAP 4.6C upgrade for Commercial Order to cash shared services group.

Analyzed global small parcel utilization and negotiated $50M contract saving $500K through consolidations and supplier partnership.

Developed order-to-cash benchmarking portfolio identifying opportunities for savings.

Deployment of RFID metric identifiers for rail car location and weight tracking.

Logistics Project Manager, 1998-1999

Led and motivated a highly competent team to deliver significant change programs. Member of department Leadership team.

Integrated a global packaging and warehouse network involving seven plants in order to uncover opportunities, benchmark site logistics performance, and utilize metrics as the internal standards of excellence.

Managed project decreasing global packaging material costs by $5M annually through outsourcing manufacturing of materials to offshore 3rd party (Turkey). Developed materials distribution plan where offshore product was delivered to vendor in US who ensured service delivery to respective NA manufacturing plants.

Tenneco, Deerfield, Illinois 1996-1998

Corporate Packaging Project Manager

Initiated and led teams to establish packaging and supply chain productivity programs such as optimizing packaging structures, alternative material substitution, process improvement, packaging design, technological innovation, and sustainability opportunities.

Sustained $1.3M in packaging cost reductions through standardization and simplification of corrugated, cartons and label materials.

Guided packaging components and costs for six manufacturing and distribution facilities.

Managed projects for new product launches in conjunction with marketing, sales and manufacturing.

Menasha Corporation, Coloma, MI, 1991-1996

Packaging Engineer,

Designed customer solutions utilizing CAD/CAM, CAPE, corrugated, labels and carton materials. ISTM certified tester.

Earlier Career

Packaging Corporation of America, Grandville, MI, (Internship) Assistant Designer, 1990–1991

Education / Training

Master of Business Administration, Lake Forest Graduate School of Management, Lake Forest, IL

Bachelor of Science, Michigan State University, Packaging Engineering, East Lansing, MI

Working experience with the following: EDI, SQL, DB2, J2EE, telephony, Informatica & Vitria middleware apps, Microsoft Project 2010, Project Server, SharePoint, & Office products, Rally, Clarity, Remedy, and Unix CAD/CAM software, PMI, ITIL, TOGAF, Kanban, lean mfg., six sigma

Work related training and activities: Project Management (PMP) training – Certification expected by 03/17, Agile/Iterative Models 1 & 2, with testing & accreditation and Ford Agile Product Owner Practitioner accreditation, Sarbanes-Oxley & ISO 9000 App. owner, Leadership Management Framework – BP VP of IT, Leadership Training, Coach for Employee Leadership Development

Recommendations for Brenden Friday (major source – LinkedIn)

John Deere and Company World Headquaters

IBM / Collabera Sr. IT Senior Project Manager

Brenden is a detail-oriented Project Manager who is fully capable of working with the task oriented workers as well as with the strategic portfolio level to ensure the projects get deliver on a timely basis. Brenden is very good with keeping all stakeholders in a project on the same level as well as in communication to see through the project to meet the target deadlines. I would recommend Brenden with his background & experience as a great high potential candidate for longer term employment with Deere even at the portfolio level management from which he has extensive experience at other Fortune 500 companies. Brenden is easy to work with also and works well in a team driven environment and also has gained the experience in working in our areas hybrid Agile-Waterfall processes in order to successfully complete our project schedules on-time and on-budget. Good luck in your future career endeavor's Brenden !

Mike Allen

IT Business Analyst at John Deere

Worked with Brenden at John Deere

BP

Logistics, Packaging and Technical Support Project Manager

“Brenden reported to me in both Logistics Planning and the Technical Support role in service to various BP business units. Brenden exemplified what business is all about - solving complex problems, weighing various options and alternatives in order to make optimal decisions for total cost management and service quality. Brenden continually took on assignments that were unchartered and allowed challenge to the status quo, building teamwork and coalitions, developing stand-out solutions, and focusing on execution for desired results. Brenden repeatedly used his capability, desire, and interests to benefit the company. It is an approach that has served him well as he has continually advanced in contribution and skill.”

Carol Thompson, Vice President, Fuels Marketing, BP

managed Brenden at BP

BP

Global IT Middleware Operations Manager

“Brenden was responsible for A DR (Disaster Recovery test) that I audited. Brenden & his team followed the R&M DR Test process and used all the provided templates and tools. The test was well organised by Brenden, everyone knew exactly what their role in the test was. All the required information was captured in the documents and tools we provided. I would be very happy to employ Brenden in the future if the requirement arose again Alan Trup”

Alan Trup, DR Test Manager (Global), BP

worked with Brenden at BP

BP

Global IT Middleware Operations Manager

“Brenden is a strategic person who looks beyond day-today operations and strives to achieve what is BEST for his Organization in the longer term. He was fair in his Transaction while dealing with Service Providers like me while keeping his Organization's interest at Top. I have enjoyed working with Brenden beyond as a Service Provider in discussing options to strategize and innovate. He is an Asset to any organization in their journey to define strategies and implement them. Regds, Ganesh”

Ganesh Mahadevan, Engagement Manager, Infosys

was a contractor to Brenden at BP

BP

Global IT Middleware Operations Manager

“I have known Brenden for several years during our tenure with BP. He is extremely knowledgeable, professional and extremely considerate of his staff, co-workers and clients. Brenden is the type of person that you want to be a part of your organization because of his organization, follow-through and delivery to the client. He is a man of his word and will only deliver quality services.”

Renee Davis, Service Delivery Manager, BP

worked directly with Brenden at BP

BP

Global IT Middleware Operations Manager

“From an architecture perspective, Brenden has demonstrated ability to foster collaboration with local, segment and Enterprise Architecture, ensuring adherence to guidelines and standards for the middleware group. Brenden has been a valuable asset in expanding the middleware service line by launching and promoting a globally shared Informatica middleware environment.”

Hermann Steinroetter, Technical ERP Architect, BP

worked with Brenden at BP

BP

Global IT Middleware Operations Manager

“As SOA Service Line Lead, I have to give Brenden many thanks for his managerial leadership, guidance and dedication for helping me with my career aspirations. When I look back at my career, Brenden stood out as the strongest mentor pushing me and even himself to become a more effective leader around operational excellence. Over the past five years, Brenden has managed the North American middleware service line without any major incidents, he exemplifies, what BP refers to as "silent operations". As the Global Middleware Operations Manager, Brenden was responsible for the second largest system in the Refining and Marketing line of business in the US. He was responsible for ensuring over a billion dollars in transaction activity each month. To achieve this quality mark, Brenden established strong teamwork relationships with the Indian vendors, gaining their respect along with above and beyond commitment back to the service line. Over the past five years, I have not seen the kind of respect and empowerment from the Indian vendors with other managers. The benefit of his activities has helped to achieve over $3.5 million in cost avoidances while continuously improving our internal customer expectations.” Robert Rivera, SOA Service Line Lead, BP

reported to Brenden at BP

BP

Global IT Middleware Operations Manager

I am happy to add my personal perspective on his skills and attributes which I hold in the highest regard. I have been associated with Brendan over a number of years within BP and have always found him to be professional, competent and rigorous in both his approach and delivery”

Stewart Mears, Technical Integration Manager, BP

worked with Brenden at BP

BP

Technical Support Project Manager

“Brendan is great to work together with on projects. While in the Chemicals role, his open mind and leadership allowed us to collaborate for a win-win. His group shared the Chemicals telephony system with Castrol. The result was joint savings of $750k through system optimization, support, and licensing. Brendan also helped us set-up and analyze our customer service metrics, where we made a 23% improvement. Brendan’s team approach, passion for continuous improvement and leadership made us all look great.”

George Bauernfeind, Customer Solutions Director, BP Castrol Industrial Business Unit

worked with Brenden at BP

BP

Technical Support Project Manager

“Brenden is a great manager who looks after his people and customers. He makes decisions based upon sound logic and common sense. He readily translates business needs into IT specifications and then ensures the business needs are really met. He understands both the implementation of new technologies and the operations. He's a pleasure to work with and a great leader.”

Larry Pearlman, Process Improvement Manager/Director, BP Products, North America, Inc.

managed Brenden indirectly at BP

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