Customer Service Office

CHRISTIE D. MILLER

PO Box **** – Seabeck, WA ****0 – 360-***-**** – **********@***.***

OBJECTIVE:

Clerical or HR work in an office, shop or construction office. PROFILE:

Proficient in Excel, Word, Access, Government Computer Programs, Material Programs, Quick Books, and the Intranet.

Coordinated statistical analysis data for submarine repair cycles.

Volunteer with Washington State University Youth Development Program for over 20 years.

Coordinate multiple fund raising projects for Shop Recreations Committee, WSU, Kitsap County Fair, and Silver Spur Club.

Experience reconciling accounts for Shop Recreations Committee, WSU fund raising and horse shows, and Silver Spur Club horse shows and fund raisers. RELATED SKILLS AND EXPERIENCE:

General Office Skills and Customer Service

Excellent people skills.

Ability to work with a diverse group of people.

Years of experience in conflict resolution with employees and customers.

Scheduled appointments for customers.

Scheduled appointments for estimators.

Created spread sheets for tracking company information.

Answered phones and scheduled appointments.

Ordered material for component repair and fabrication using drawings and parts lists.

Kept accurate inventory of material for projects.

Experience in nationwide recruitment for engineers.

Coordinated Reinstatement Applications and Voluntary Applications for Civilian Personnel working with upper level managers and applicants from throughout the country.

Applied for county building permits.

Typed correspondence and warranty paper work for customers.

Developed flyers for advertisement and created customer packets with information of customer satisfaction and product quality and warranty.

Managed show office for large horse shows and county fair.

Hire judges and other show personnel as needed to run successful show. Training and Mentoring

Trained and mentored apprentices and helpers in material ordering processes.

Trained and mentored new 4-H leaders in the equine project.

Trained people to run show office and manage show ring. Bookkeeping

Handle cash at horse shows and reconcile cash from the cash box.

Chaired committee to reconcile bank accounts for volunteer organizations.

Made deposits.

Created spread sheet for yearend financial reports.

Took payments and wrote receipts for customers.

Kept time records for employees and sent information to payroll company.

Handled employee garnishment requests from collection agencies. WORK EXPERIENCE:

2012 - Show Chair & Publicity Kitsap County Fair & Silver Spur 2008 – 2012 Office Manager Cloise & Mike Construction 2004 – 2012 WSU Equine Superintendent Washington State University – Kitsap 1982 – 2007 Material Expeditor Puget Sound Naval Shipyard 1979 – 1982 Machinist Puget Sound Naval Shipyard

1977 – 1979 Staffing Clerk (HR) Puget Sound Naval Shipyard EDUCATION:

Olympic College – Bremerton

Coursework: Human Relations in the Workplace

Communications

Computer – Excel, Access, Word

Sociology

Psychology

Principles of Accounting

Typing, Speed and Accuracy

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