Customer Service Data Entry

Rebecca Schreiner

*** * ******* *, *********, WI 53213

Ph: 414-***-****

Email: ******************@*****.***

Objective: To obtain a professional position in the Administrative field.

Summary of Qualifications

Experience in Customer Service, making and receiving calls, transferring calls to the correct department and personnel within a large company or a small office setting,

Data entry, filing and faxing

Knowledge of Microsoft Word and Excel, QuickBooks, correspondence through emails, online networking

Maintaining excellent business relationships, assisting customers/clients with questions or concerns, and resolving issues.

Professional Experience

2013- 2016 Legal Assistant/Receptionist- J Watton Law Office Milwaukee, WI

Handling a multi-line phone system

Updating client information

Greeting clients, filing, faxing, copying

2012-2013 Customer Service Rep- American Society for Quality Milwaukee, WI

Answering inbound calls regarding ASQ products and services, transferring calls to necessary departments

Promoted to the dual position of phone representative and online chat representative. Corresponding with customers via email, phone, and online

Following up with customers, resolving issues or concerns

2011-2012 Customer Service/Office Assistant- Ashley Furniture Brookfield, WI

Answering phones, greeting and assisting customers with processing payments, questions, concerns, financing in store loan applications

Balancing daily sales, data entry, bank deposits

Copying, Faxing, and Scanning of documents for customer files

2009-2011 Customer Service Rep- Outsource Inc. Pewaukee, WI

Customer Service in Medical Billing Receivables, making and receiving calls

Collecting outstanding balances on self-pay accounts and coordinating payment arrangements

Rebecca Schreiner

224 N 75thApt 4, Milwaukee, WI 53213

Ph: 414-***-****

Email: ******************@*****.***

Additional Professional Experience

2012 - 2013 Saloné Front Desk Receptionist

2011 - 2012 Professional Hair Designer Aesthetician

2007 - 2009 Agave Restaurant Accounting Office Assistant

2005 - 2007 American Cash to Go Loan Processor/Customer Service Rep

Education

2015 - Current MATC Milwaukee

Buisness Administration

Currently Enrolled

2011 Institute of Beauty and Wellness

Esthetics

Completed

References

Tom Baas, Teacher/Tutor

Dyslexia Center, Private Tutor

Phone: 414-***-****

Wendy, Office Manager

Ashley Furniture

Phone: 262-***-****

Awilda, Office Supervisor

American Society for Quality (ASQ)

Phone: 414-***-****

Contact this candidate