Lynne Gray Leather

HOME INSTEAD SENIOR CARE

Marlton, NJ 08053

acwo1e@r.postjobfree.com - 484-***-****

Experienced office manager specializing in administrative support to medical offices. Committed to delivering high quality results with little supervision.

WORK EXPERIENCE

Stay At Home Mom- Jan 2010- present

Retention Specialist and Recruiting Coordinator

HOME INSTEAD SENIOR CARE - West Chester, PA - June 2008 to December 2010

In charge of all aspects of the hiring process, including interviewing prospective candidates, checking references, and performing background checks; trained new hires

Consistently updated all caregiver profiles to reflect availability and demographics; tracked and updated car insurance, driver's license, and TB testing information

Implemented policies and procedures to reflect ongoing changes in the home healthcare aid industry; ran enrichment programs to keep caregivers informed on advances in gerontology topics

Retained current caregivers; anticipated and troubleshot any issues; set up focus group of past and current employees to keep a pulse on issues; created solutions based on this feedback

Office Manager and Billing Specialist

WEST CHESTER INTERNAL MEDICINE - West Chester, PA - October 2007 to May 2008

Responsible for running all aspects of a busy medical office Transcribed medical reports and various documentation

Full charge of ordering and stocking medical inventory for the office Tracked complete medical billing cycle from input to payment

Liaison between patients and insurance companies to ensure proper coverage and payment

Office Manager and Billing Specialist

GORDON DRIVE MEDICAL - Exton, PA - June 2003 to February 2007

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information

Designed electronic file systems and maintained electronic and paper files Wrote reports and correspondence from dictation and handwritten notes Organized files, developed spreadsheets, faxed reports and scanned documents

Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues

Administrative Assistant and Billing Coordinator

ROME MEDICAL GROUP - Rome, NY - April 1997 to May 2001

Maintained appointment book and patient follow-up including updating medical charts Liaison between doctors and patients

In charge of billing to insurance companies and processing forms of payments

Maintained the front desk and reception area in a neat and organized fashion EDUCATION

BACHELOR OF SCIENCE in PSYCHOLOGY

University of Pittsburgh - Pittsburgh, PA 1993

CERTIFICATIONS

ICD-10 codes for billing and coding

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