Help the store manager run the store operations, opening and closing the store, giving direction to my crew, unloading trucks and stocking the store, running the store in the absence of the Store Manager, handling customer complaints, taking inventory, putting up price changes, checking in all vendors, counting the safe and all money coming in and out of store, working the cash register, training new CSRs

11/2012-July 2013 Randstad/ Farmers Insurance

Taking inbound calls helping customers to file claims for their glass in their automobiles

2/2011-3/2012 LINC

Staff Member

Inputting data entry for after school programs

Helping the students with homework and after school activities

Organizing events for the after school programs

2/2010 - 4/2010 US Census Kansas City, MO

Taking incoming calls to helping citizens sign up to take their test for employment.

Giving out test scores, filing information in correct place, entering data into

System

9/2008 - 12/2008 Quik Cash Kansas City, MO

Customer Service Rep

-Assisted customers with getting a loan

-Entered information into the computer

-Calculated how much they were able to receive on a loan

-Applied payments to loans

3/2008 - 8/2008 ADT Kansas City, MO

Customer Service Rep

-Took inbound calls to assist customers with arming and disarming alarm

-Changed data in account

-Scheduled appointments for techs

-Took 100 or more calls per day

1/2008 - 3/2008 TASC Kansas City, MO

Customer Service Rep

-Took inbound calls for colleges

-Answered questions and provided information

8/2007 - 1/2008 GE Money Merriam, KS

Customer Service Rep

-Took inbound calls

-Assisted customer with updating information

-Took payments on customer accounts

-Opened a new credit card accounts

1/2007 - 8/2007 Wal-Mart Kansas City, MO

Sales Associate

-Entered new merchandise information into computer

-Assisted customers with finding merchandise

-Operated the cash register

8/2006 - 1/2007 McDonalds Kansas City, MO

Crew Member

-Took and assembled customers- orders

-Operated cash register

-Worked in the drive thru taking orders

Education

Central High School Kansas City, MO

High School Diploma: Graduated: 5/2007

Licenses & Certifications

Missouri CRC Gold

Skills / Equipment

Cash Handling Data Entry Microsoft Word

Cashier EXCEL Retail Sales

Computer Literate Food Service Windows

Customer Service

Gaps in employment:

The gaps that are in my employment are times when I stayed at home to take care of my family.

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