Customer Service

Cheri Hanson

Lansing, MI

*************@***.*** - 517-***-****

My goal is to establish a mutually beneficial relationship within a professional environment utilizing my communication and problem solving skills and financial experience. Authorized to work in the US for any employer

WORK EXPERIENCE

Cashier and Customer Service

Pet Supplies Plus - Lansing, MI - November 2013 to Present Customer First Service,

Accurate Cash Handling and Reconciliation,

Animal Care

Restaurant Cashier

Tacos E Mas - Lansing, MI - July 2012 to November 2013 Customer Service/Satisfaction,

Cash Handling and Reconciliation,

Food Preparation

Billing Clerk

Marten Bros. Concrete - Onondaga, MI - September 2008 to November 2013 Create and send out billing invoices.

File paperwork.

Follow up calls to customers.

Clerical

Auto-Owners Insurance Company/Personnel World - Lansing, MI - October 2007 to September 2008 Preparing Appropriate Documentation for client file, Scan Documents into image filing system Cashier

Walmart - Okemos, MI - November 2006 to July 2007

Customer Resolution Associate, Cash Handling

Loan Operations Clerk

Dart Bank - Mason, MI - October 2000 to May 2006

Loan Account Representative, Teller Experience, Data Entry EDUCATION

Diploma in General Studies, Peer Leader, Tutor

Okemos High School - Okemos, MI

1996 to 1999

SKILLS

Microsoft Office (10+ years), Cash Handling (10+ years), Cashier (10+ years), Cash Register (10+ years) ADDITIONAL INFORMATION

Very fast learner with outstanding work ethic. Hard worker and adaptable to changes in the workplace. Great communication skills. Extensive customer service background. Able to maintain customer accounts, operate a computer/tablet, multi-line telephone, adding machine, and other office equipment.

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