Sharon Sullivan
Tampa, Florida *****
***************@*****.***
Dear Hiring Manager;
A successful Health Care Administrator for a high volume Emergency Orthopedic Surgical Center including but not limited to; Project Manager, Human Resource Supervisor, Budget Analyst, Insurance Claims Compliance Auditor, Medical Investigations Unit Assistant, and a Systems Administrator in Business Intelligence (BI). Administrative Coordinator for the OIG Office of Inspector General USPS working in conjunction with Washington DC EEOC Division. A Real Estate Broker mastering customer service and service sales excellence for 10 years. Top producing Real Estate Broker. Educated in Business Management. As a former elite athlete, my professional skills and athletic achievements are directly related due to self-discipline, self-motivation, and resolving the most difficult obstacles. I developed a company from initial start-up (for 15 years), and statistically ranked in the top 1% (for productivity) in the nation for 14 years. Supervised and audited all expenditure of funds to ensure company growth. Company growth exceeded national standards by 680% within the first 48 months. Reduced overhead by 42% less than the national average. Quality Assurance / Quality Control and insurance reimbursement accuracy surpassed national average by 44%. Consumer Safety Officer (college certified) for the company to ensure compliance for all medical regulations and FDA standards set by state and federal government.
Skills / Experience / Knowledge
EEOC legal document evaluation, investigating complex data inquiries, from Administrative Judges across the nation.
Analyze and perform data collection, and distributing nation’s court order documents for processing to Analysts.
Mailroom high volume processing. Prioritized legal documents, and analyses from Administrative Judges.
Legal documentation analyses for National Administrative Judges, proof-reading, and processing complex documents.
Certified Negotiating Expert C.N.E. persuasion principles, effective desired outcomes, and superior communication skills.
Claims Auditor, reviewed over 80,000 insurance claims annually, the highest follow-up and accuracy rate in the nation.
Time Management Expert, developed efficient business scheduling processes for effective business systems/procedures.
Budget Analyst, supervised and resolved all budgetary / financial issues, utilize PPC Policy, Processes, and Controls.
Certified Professional Organizer and extremely detailed professional - organized filing systems, and record management.
Manager of OSHA requirements, hazardous materials containment for medical supplies, and inventory control.
Inventory Manager, maintain logs / records of equipment, inventory, costs, services performed, and documents received.
I will provide 3 letters of recommendation from Supervisors, Plant Manager, and a Post Master USPS. Both my
daughter(Navy) and son(Marines), have a college education and are serving in the military and/or Middle East.
Eligible and willing to acquire additional certifications for future employment. Thank you for the opportunity to interview.
Thank you,
Sharon Sullivan
Sharon Sullivan
Tampa Bay Florida
***************@*****.***
SUMMARY: Project Manager and Time Management Expert; strategic and analytical professional, with successful core work principles and work ethics that are derived from being an elite athlete. Supply Chain Manager in the medical industry and food distribution industry. Financial reporting, data analyses, logistics and project management for 24 years. Project Manager that handles extremely heavy work-loads, and excels under pressure with time-critical projects. Budget forecasting, risk management analyses, and effective team-building skills. Expert analytical, organizational, problem solving and follow-up skills, oral and written communication skills (technical and business language). Undertakes difficult mandates and meets tight deadlines. First Aid CPR AED Pediatric and Adult Certification 2016.
USPS FEDERAL GOVERNMENT / NEEOISO Nat’l Equal Employment Opportunity Investigative Services / Office of Inspec. General OIG Washington DC
NATIONAL EEO SVC FACILITY USPS Cypress Center Dr. Tampa Florida (March 2016 – Sept 2016) 6 Month Contract
3 Letters of Recommendation from USPS Plant Manager, USPS Post Master, and Supervisor.
EEO Managerial Service Coordinator – EEO Administrative Coordinator for Case Management Files and legal processing.
Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the
EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints for the United States and military.
This employment position required qualification/passing grade on a USPS Federal Government Examination.
Administrative Coordinator analyzing, reporting, proofreading, and other administrative duties for the EEO Legal Processing Service Center.
Performs data reports and generating reports, pulling data/documents from internal systems, preparing letters and EEO documentation from Analysts.
Accesses, retrieves and/or updates files and data maintained on mainframe computers. Sends/receives electronic files, and management directives.
Reviews materials (reports, response letters, presentations) prepared for analyst’s accuracy, completeness, and format. Review emails from all legal departments.
Performs maintains a variety of reports, time and attendance, correspondence and budget records.
Knowledge of the regulations, laws, administrative procedures and Postal Service Policies.
USPS POSTAL OPERATIONS DIVISION / GOVERNMENT MAIL SYSTEMS PC/DS FACILITY
Ybor City PC Facility, Tampa Florida (September 2015 – February 2016) 6 Month Contract
Superior employee evaluation for 4-month contract duration in Ybor City PC/DS Facility by department supervisor James Grow. Letter of Recommendation Re-Hire Jan. 2016.
Contract for Mail Handler Operating Systems. Organize/prepare mail for system generation and dispatch. Supervise/manage mail handling systems.
Knowledge of mail by govt. regulations, evaluate system malfunctions, evaluate quantitative results, and report system production.
REAL ESTATE BROKER #BK619695 / FL MORTGAGE BROKER / PROFESSIONAL ORGANIZER CERTIFIED
St Petersburg Beach Florida 33706 (2002 – Present as Consultant) 70 Hrs. / Week
Florida Real Estate Broker Licensed, Florida Mortgage Broker, Broker Appraisal Professional, EcoBroker "Green Broker" Licensed Home Inspector ASHI Licensed, Mold Inspector Licensed,
Certified Professional Organizer, Certified Negotiating Expert CNE, Certified Staging Professional, Certified Feng Shui Consultant.
Data Manager and Business Intelligence. Proficient in MS Office, Excel, Power Point, and Visio compatible software.
CERTIFIED NEGOTIATING EXPERT C.N.E. Utilize persuasive principles, effective desired outcomes, expert analytic skills, superior communication skills.
CONTRACT SUPERVISOR / TIME MANAGEMENT COORDINATOR
Productivity Manager – develop most effective measures of productivity while preparing monthly status reports.
Establish and maintain working relationships with covered entities, state governments, community organizations, and social service organizations. Accounts Payable and Payroll Manager.
PROJECT MANAGER / MARKETING DESIGN COORDINATOR
Published 2 Marketing Manuals. Presentation Book of 220 pages, developed, designed, customized, and technically written (in compliance with modern and traditional techniques).
Designed, created, developed, and published a Home Staging Presentation Book (58 pages).
HEALTH CARE ADMINISTRATOR ORTHOPEDIC SURGICAL CENTER / ADMINISTRATOR BUSINESS INTELLIGENCE (BI)
(12 years) 70 Hrs. / Week, Orthopedic Surgical Center Tampa Florida 1501 Alt. 19
SUPERVISOR OF PHYSICIAN PARTICIPATING CONTRACTS / TIME MANAGEMENT BUSINESS COORDINATOR / ACCOUNTS PAYABLE-PAYROLL
Reduced overhead by 42% in 24 months. Ranked top 1% productivity stats for business procedures and insurance claims nationally.
Supervised, and Managed business from initial start-up for 15 years. Measured business productivity through monthly status reports, schedules, projects, and business procedures.
GAAP General Accepted Accounting Principles and GAAS General Accepted Auditing Standards. Created all marketing materials for surgery center. Personally performed
100% surgical billing research and medical coding analyses. Supervised 31 employees.
Accounts Payable and Payroll Manager. Responsible for all services, bills, inventory, payroll checks, all electronically paid every week.
NEGOTIATING EXPERT PHYSICIAN PROVIDER CONTRACTS Persuasion principles, effective outcomes, expert analytic skills, superior communication skills.
CERTIFIED X-RAY TECHNICIAN Certified X-Ray Technician - assisted in medical clinic 3 years, X-Ray technician 4 years. Surgical Assistant applying casts.
MEDICAL EQUIPMENT SUPERVISOR AND INVENTORY MANAGER
OSHA compliant Manager. Specialized experience in processing, assembling, trouble-shooting, preparing, sterilizing, storing, and issuing sterile and unsterile medical supplies and equipment.
Experience in decontamination, cleaning, preparation, sterilization, and storage procedures. Experience in aseptic techniques, ultrasonic instrument cleaners, and gas and steam sterilizers.
Ordered all medical supplies, business supplies for multi-million $ surgical center. Maintained all inventory files, records, computer software updates, surgical logs,
and all medical files required by OSHA.
TEMS TACTICAL EMERGENCY MEDICAL SUPPORT UNIT
Developed a community TEMS Tactical Emergency Medical Support Team, for the provision of preventative urgent and emergent medical care during high-risk, extended duration,
and mission-driven law enforcement special operations.
INSURANCE CLAIMS AUDITOR
Audited over 80,000 insurance claims annually. Audited 140,000 medical CPT procedure codes. Analyzing Data from Different Dimensions OLAP.
MEDICAL CODING SUPERVISOR
Health Code Compliance Supervisor ICD-9 CPT Codes. Experience in fraud detection and prevention programs, evaluated over 140,000+ CPT procedure and ICD-9 codes annually.
CPT Code Certified Orthopedic Billing Manager. 15 years Coding Manager ICD-9 / CPT Procedure Codes. Medical terminology advanced level orthopedics. 31 employees, 4 surgeons.
COMMUNITY YOUTH PROGRAM DIRECTOR, WATER SAFETY INSTRUCTOR, COLLEGE SWIM COACH
Swimming Coach & Youth Summer Training Camp Director, Swimming Instructor for Disabled and Elderly
Water Safety Instructor Certified. College Swim Coach. Dormitory Supervisor Youth Training Center Alfred State College 3 years.
Lifeguard community family and youth program Spencerport NY 11 years.
Instructor / Certifications in kayaks, canoes, windsurfer boards, sailboats, snorkeling. Cert. Annapolis School of Sailing.
TIME MANAGEMENT COORDINATOR
Preparing monthly status reports. Establish and maintain working relationships with covered entities, state governments, community organizations, and social service organizations.
DIRECTOR AND MANAGER RECREATION SKILLS
Youth Recreation Programs and Swimming Facilities Loyal, Honest, Trustworthy when managing youth programs and facilities of all recreational types.
Reporting and documenting all information to higher management.
Sports Instructor - educated in all maintenance of watercraft, and watercraft equipment. Certified in Sailing safety and protection.
Girl Scout Programs, Girl Scout Leader 4 years Tampa Bay area.
RECREATION PROGRAM MANAGEMENT SKILLS
Community Recreation Programs, and Country Club Programs Swimming Director.
Veterinarian Certification, instructor of youth programs as a community volunteer 18 years.
Water Safety Instructor Red Cross Certified, Instructor for 13 years high school and college. 6 years in Florida.
ACA (American Canoe Association) Canoe Kayak Certification. Youth Instructor for canoeing at summer youth camps.
ASA (American Sailing Assoc.) Keelboat Sailing Certification, Annapolis Maryland. Sailing Instructor youth camp.
NAUI and PADI Scuba Certifications. Certified deep water diving and rescue. Hyperbaric (Recompression) Chamber Certification.
EDUCATION
Alfred State College SUNY New York, A.A.S. Agricultural Business Mnmgt. & Veterinarian Medicine / 2 semesters to Bachelors of Science
3 High School Regents Honor Diplomas Spencerport NY / New York Regent's Diplomas
COLLEGIATE NATIONAL & STATE SWIMMING AWARDS
Olympic Swimmer
National & State Collegiate Swimming Champion
All-American Collegiate Swimmer of the Year (4 swimming records remain 2015)
HIGH SCHOOL AWARDS
Awarded "Most Likely to Succeed at High School Graduation" by High School Board Members
Swimming & Athletic Highest Achievement Award
Honor Society Science Scholarship / High School Community Award
Community Science Scholarship Awarded (Student Community Essay Contest)
Military Veterans Science Scholarship Award Honor Society Scholar Studies / University of Rochester NY Medical Program
REAL ESTATE LICENSES 2002 - 2015
Florida Real Estate Broker Licensed 1998 / Florida Mortgage Broker / Broker Appraisal Professional / EcoBroker "Green Broker" Licensed
Licensed Home Inspector ASHI / Licensed Mold Inspector / Certified Professional Organizer / Certified Negotiating Expert CNE
Certified Staging Professional / Certified Feng Shui Consultant
MEDICAL LICENSES
X-Ray Technician Florida Certification 1995 (currently inactive)
AWARDS / RECOGNITIONS / VOLUNTEER PROGRAMS
Eastman Kodak Company Award in product development and research analysis
Toys for Tots Volunteer at MacDill AFB Florida / Volunteer for Military Soldiers contributing to Veterans MacDill AFB