Olutomi O Agboola

312-***-****

tommieagboola@gmail,com

Chicago IL

OBJECTIVE

Seeking a challenging position in healthcare/IT delivery in order to harness my skills to foster a lively and professional work environment focused on customer service and excellence.

SKILLS

Epic/Cerner consultant in Ambulatory, stock, order, cadence, Inpatient credentialed in Epic Ambulatory, clinic Ambulatory, clinic, CPOE, Clindoc, BH, prelude.

Experience providing elbow support to physicians and nurses during Go-lives

Effective written and communication skills

Excellent working knowledge of using Microsoft Word, Excel, PowerPoint

Ability to deal with difficult end users

Relationship and team building

Help physicians create smart phrases and how to pull smart links

PROFESSIONAL EXPERIENCE

Crouse Hospital, Syracuse, New York

June 2016

Soarian Go-Live Clindoc/Order/Med surge

Assisted the clinicians in the Emergency department by providing ATE support during Soarin Go Live

Assisted front desk nurse in scheduling patients for procedures

Showed clinician how to view and assign patient in soarian

Showed clinician how to access clinical summary and place order

Showed clinician how to add an imported Med to the home Med list

Teach end user how to discontinuing order, editing medication list after admission Med Rec is complete

Barberton Hospital, Barberton Ohio

ASAP/Clindoc

May 2016

Help physicians in writing progress note on a patient

Assist Physician in placing Orders and customizing order sets

Provide ATE support during GO Live for Nurses, Physicians and order end users in the emergency department

Helped with patient registration

Provided Elbow to Elbow support to end user on the new Epic Upgrade

Documented issue tickets properly and detailed enough for resolution of issues

Trained end user on how to view past visit and result

Train Physician how to Document on a patient while rounding

Metro Health clinic, Cleveland Ohio

Ambulatory/Cadence

April 2016

Assisted front desk nurse in scheduling patients for procedures

Assisted Physician modify orders

Assisted Nurses in entering additional vital information

Provided Elbow to Elbow support to end user on the Epic Upgrade

Trained Physician on how to do Admission Overview

Help Physicians create smart phrases and how to pull smart links

Showed clinicians how to add note using digital photos

Create quick start Guide for physicians and nurses

MD Anderson Cancer Center, Houston

March -April 2016

Ambulatory/Cadence

Assisted front desk nurse in scheduling patients for procedures

Assisting End user in their personalization labs to create preferences

Help Physicians create smart phrases and how to pull smart links

Provide elbow support to surgeons, Physicians RN’s and CRNA

Trained front desk users how to link appointment and order

Helped discontinue treatment plan

Helped in creating treatment plan

Assist Physician in one on one personalization and preference labs

Greenville Health System, South Carolina

Beacon/Cadence

February 2016

Provided elbow support to front desk

Assisted in choosing the right navigation while tracking patient event and procedures

Assisted Clerical staff in identifying patients, chart review, In-basket, transcribe and schedule orders

Provided training to charged nurses on how to use status board in Epic

Helped with the customization of provider template, order set and also set their preference list

Documented issue tickets properly and detailed enough for easy resolution of issue

Lourdes Hospital, Kentucky

Epic ADT/ASAP

December 2015

Assisted in the clinicians in the Emergency department by providing ATE support during Go Live

Helped with patient registration

Helped with the customization of template and Order set

Assist Physicians with their preference list

Assist Physicians in writing note on a patient and also, when placing Order

Educated charge nurses how to review work queues

Provided Elbow to Elbow support to end user on the new Epic upgrade

Summa Health/SPI Digestive, Ohio

Ambulatory/cadence

November 2015

Facilitate end-user learning through one on one coaching, teaching and teaching troubleshooting

Supported in using a patient station to view hospital encounter and visits

Educated and assisted physicians on how to document encounters, managing them in basket orders, preference list and efficient use of their smart sets.

Assisted Physicians on how to work on a Multi Problem Visit Work flow for Physician.

Assisted Physician, nurses administer immunizations and enter additional vital information and modify orders.

Experienced in Medicaid enrollment and billing processes.

Acceptance and integration with effective use to Epic care computer applications.

Dartmouth-Hitchcock, New Hampshire

Ambulatory /Cadence/ ADT

September – October 2015

Provided elbow support to front desk clerk

Assisted front desk nurse in scheduling patients for procedures

Provided training to front desk clerk on how to use status board in Epic

Provided training to charged nurses on how to use status board in Epic

Assisted in choosing the right navigation while tracking patient event and procedures

Assisted clerical staff in identifying patients, chart review, in-basket, transcribe and schedule orders

Educated charge nurses how to identify errors on their work queue

Assisted in the clinicians in the Emergency department by providing ATE support during GO Live

Did rounds through all hospital departments to make sure their charges went through before the end of business

Lehigh Valley Health Network, Allentown, PA

Epic Go-Live Consultant

July-August 2015

Trained physician how to review Post-Op, Pre-Op, problem List, Patient Header, History, Allergies, and Vital Sign and marked as reviewed.

Trained physicians and nurses how to review patient header, allergies, problem List, enter medication orders and marked as review

Provide elbow support to surgeons, Physicians, RN’S and CRNA

Effectively and professionally managed difficult and frustrated end users during go-live

Assist nurses in navigating the Mar and the Document Flow sheet

Assist clinicians with order entries and medication release after the surgery

Assist nurse in the transfer of patient to various department and bed planning

Brigham Women Hospital

EPIC GO-LIVE support

June 2015

Supported Epic Ambulatory

Provided Physicians one on one with documentation and Note writer.

Help with MED REC and mediation.

Assisted Provided with Notewiter, MAR, Documentation, phrases and SmartTools

Assisted Physicians with Problem list and Accordion report

Supported Physician with med/order and also, signing their orders

Saint Francis Hospital and Medical

Epic Go-Live Support (Cadence, Ambulatory)

April 2015 to May 2015

Help Physicians with their Notewriter, Smart text, note templates and Phrases

Assisted with transfer orders, admit order and patient update orders, level of service

Provided Provider with Results Routing which the system automatically routes in communication

Help with charges, charge triggering and how to send charges to the route

Assisted in beaker lab with Specimens, receiving and releasing Specimens

Effectively and professionally managed difficult and frustrated end users during go-live

Assist in creating and designing the curriculum

Barberton Hospital OH

EPIC GO-LIVE

January 2015 to February 2015

Supported CUPID, ASAP and CPOE

Provided elbow to elbow support to end user in Cardiology

Help with MED REC and mediation

Assisted Provided with Notewriter, MAR, Documentation, phrases and Smart tool

Assisted with Charger and adding charges

Provided help with ADT Order which can generate bed requests, file admission diagnosis to the problem list

Resurrection medical center IL

Consultant EPIC Radiant

October -November 2014

Teach reinforcement lesson Epic, such as LDAW and CARE PLAN

Teach MD classes on inpatient UPGRADE

Trained Nurses and front desk staffs on various workflow

Validated and test workflow with build team for physician and nurses training classes

Document all difference in Epic 2014 for the lesson plan

Design the lesson plans and steps to teach the upgrade

Teach RN class on INPATIENT upgrade to 2014

Rounding on the floors and providing support

Teach underutilized aspect of Epic which are not used properly

Assisted individuals with learning and navigating through applications and escalation

Trained end user in the workflow process

Documents issue tickets properly and detailed enough for the easy resolution of issues

Worked with users that were having difficulties adapting to system one on one after work schedule

Sterile Processing Technician

Allied Health, Chicago IL

Aug 2013 - October 2013

Ensure sterilized packages and tray wraps contain appropriate instruments and indicators before sterilization.

Ensure that instruments and equipment are, lubricated, and in good working order prior to sterilization.

Report any sterilizer malfunction or positive BI results to Supervisor immediately.

Working knowledge of basic Anatomy, Physiology and Microbiology

Performs and documents quality control aspects of sterile processing.

Norton Healthcare Louisville Kentucky

Epic Go-Live Inpatient, Optime

August 2013

Train clinicians in the use of smart tools: SmartText, Smart Phrases etc.

Provided support in the PREOP, PACU, OR and ICU

Provided one on one elbow support to Surgeons, physicians, CRNA’s and RN’s

Assisted physicians in the creation of personal smart phrases.

Provided order entry and documentation support

Duke University Healthcare. Durham, NC

Epic Go-Live Inpatient, Optime, Clindoc CPOE

June/July, 2013

Train clinicians in the use of smart tools: SmartText, Smart Phrases etc

Provided support in the PREOP, PACU, OR and ICU

Provided one on one elbow support to Surgeons, physicians, CRNA’s and RN’s.

Assisted physicians in the creation of personal smart phrases.

Provided order entry and documentation support

SMC Healthcare Centralia, IL

Epic Go-live support Ambulatory/Cadence

May/June, 2013

Provided training and support in the sleep and neurology dept.

Provide one on one training to registration staff

Provided support in the Ed

Provided support during registration

SSM Healthcare Salem, IL

Epic Go-Live Support Ambulatory

April, 2013

Train clinicians in the use of smart tools: SmartText, Smart Phrases, and Smart Lists.

Supported physicians in the use of Smart Sets to complete documentation and orders.

Assisted physicians and RNs in the creation of personal smart phrases.

Provided one on one elbow support on the floor.

Provided order entry and documentation support

SSM Healthcare ST Louis, MO

Epic Go-Live Support Ambulatory

February/March 2013

Train clinician in the use of smart tools: SmartText, Smart Phrases and Smart Lists.

Supported physicians in the use of Smart Sets to complete documentation and orders.

Assisted physicians and RNs in the creation of personal smart phrases.

Provided one on one elbow support on the floor.

Provided order entry and documentation support

Shands Healthcare Gainesville, FL

Go live support Ambulatory

January-February 2013

Responsible for training physicians how to review patient current hospitalization

Instruct end user on how to communicate using in basket pools and classes

Train Nurses how to locate and identify the status of your patient, document an initial set of vital signs

Review the patient’s home medications, document patient assessments

Train Physicians how to place an order using order sets

Train Physicians how to document on a patient while rounding

Trained end user on how to view past visit and result

SSM Healthcare ST Louis, MO

Epic trainer Cadence/ADT

December 2012

Provide one on one training to staff

Provided support in the Ed

Assisted with check in and checkout of patients

Provide support during registration

Cone Health, Greensboro, NC

Epic Go-Live Support: Inpatient Optime, Clindoc

November 2012

Assisted Surgeons and PA’s in the use of smart tools: SmartText, Smart Phrases, Smart Links and Smart Lists

Provided support in the ED, PACU, OR and ICU

Provided one on one elbow support to Surgeons, physicians, CRNA’s and RN’s.

Supported Providers in the use of Note writer

Assisted physicians in the creation of personal smart phrases.

Sutter Health Burlingame, California

Epic Go-Live Support: Ambulatory

October 2012

Taught a class in Ambulatory

Assisted physicians in the creation of personal smart phrases.

Provided one on one elbow support on the floor.

Trained front desk staff on patient registration and appointment scheduling

Norton Healthcare Louisville Kentucky

Epic Go-Live Support Ambulatory Clindoc, CPOE

August 2012

Train clinicians in the use of smart tools: SmartText, Smart Phrases, Smart Links

Provide one on one training to physicians.

Assisted physicians and RNs in the creation of personal smart phrases.

Provided one on one elbow support on the floor.

Provided order entry and documentation support

Cape Fear Cardiology Associates, Wilmington NC

Epic Go-Live Support: Ambulatory, Clin-Doc, CPOE

July 2012

Train clinicians in the use of smart tools: SmartText, Smart Phrases, Smart Links and Smart Lists.

Supported physicians in the use of Smart Sets to complete documentation and orders.

Assisted physicians and RNs in the creation of personal smart phrases.

Provided one on one elbow support on the floor.

Provided order entry and documentation support

New Hanover Regional Medical Center, Wilmington NC

Epic trainer: Inpatient, Optime, ASAP

June 2012

Train clinicians in the use of smart tools: SmartText, Smart Phrases, Smart Links and Smart Lists

Provided support in the ED, PACU, OR and ICU

Provided one on one elbow support to Surgeons, physicians, CRNA’s and RN’s.

Supported Providers in the use of Note writer

Assisted physicians in the creation of personal smart phrases.

Provided order entry and documentation support

Bronson Hospital Kalamazoo, MI

Epic Support Inpatient Optime, ClinDoc

Assisting Providers navigate the patient workspace

Analyzed system problems and followed up with command center for resolution

Assisted providers in creating and using Smart phrases and Smart text

Trained staff in the effective use of the In Basket

Provided support in ED, PACU, OR and ICU

Norton Healthcare Louisville Kentucky

Epic Ambulatory Go-Live Support Inpatient ClinDoc, CPOE

April 2012

Assisted physicians in building personalized preference lists and smart phrases.

Provided one on one elbow support to providers during Go Live

Trained and assisted staff with In-Basket

Assisted on creating an Addendum on a closed encounter and many more

Provided order entry and documentation support

Provided support in the ED, PACU, OR and ICU

Springfield Medical Centre, Springfield OH

Epic Go-Live Support: Ambulatory

Nov 2011

Taught a class in Ambulatory

Assisted physicians in the creation of personal smart phrases.

Provided one on one elbow support on the floor.

Trained front desk staff on patient registration and appointment scheduling.

Park Nicollet Health Service, St. Paul, MN

EPIC Support Analyst: Ambulatory

Sept 2011

Participated in EPIC go live consultant training.

Conducted one on one training and small group training for clinicians and front desk staff

Provided elbow support in Pre Admission Testing (PAT) units during Go Live.

Provided elbow support in Transplant clinic

Provided order entry and documentation support

Home pride medical, Raleigh NC

Administrator

Sept 2009-Sept 2011

Ran the day to day administration of the company.

Millennium Computer, Raleigh NC

Administrator

May 2006 – Sept 2009

Provided technical and networking support for small business and home users

Provide software training to small business employees and home users

VICTOR C NEWMAN, CHICAGO, IL

Manager

April 2003 – May 2006

Daily visit to all client facility to ensure client medication, feeding and daily routine are done.

Hiring and training social care worker to work at several facilities.

EDUCATION

University of Phoenix

MBA in Management

Lagos State University Nigeria

B.Sc. in Accounting

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