D. Terrell Rice-Davis

Email: acwnty@r.postjobfree.com

Phone: 773-***-****

https://www.linkedin.com/in/terry-rice-davis

PROFILE

Senior Accounts Receivable and Collections Specialist with over 20 years of collections and credit experience in variety of industries including insurance, consumer goods and services. Known for having strong relationships with customers and vendors.

Skilled innovative leader, with excellent decision-making and problem solving skills.

Excellent time management skills, ability to adjust to changing priorities.

Client Service Professional.

Strong written and verbal communication skills.

Enthusiastic team player with the ability to work autonomously.

Negotiating Skills.

SAP/Microsoft Word/Microsoft Excel/ Outlook.

PROFESSIONAL EXPERIENCE

WILSON SPORTING GOODS, Chicago, IL Feb 2008 – February 2016 Worldwide sports equipment manufacturer with revenues of $930M and 1,600 employees. Senior Credit Analyst, Feb 2011 – Feb 2016

Responsible for credit and collections for assigned portfolio of approximately 800 accounts with credit limits greater than $25k for the Golf Division and for reviewing client accounts that required credit increases and extensions. Provided oversight and approval of credit terms for new client accounts. Made a minimum of 30 outbound calls daily and ensured all refund and transactions inquiries were responded to within a 24-hour service time. Reviewed aging reports and completed monthly collections of accounts with balances over a 30 day threshold. Worked with Sales Associates and clients on pricing discrepancies, claims issues, and accounting questions. Assisted team members with portfolio if needed. Determined and made recommendations on accounts that were uncollectable to be placed with third party collections agency. Processed credit cards and check payments. Key Achievements:

Met at least 90% collections goals in every quarter worked.

Recognized for consistently exceeding the outbound call goals.

2012 Performance Excellence Award.

2013 Performance Excellence Award.

Credit Analyst, 2008 – 2011

Managed account receivable balances for $1M portfolio of Golf accounts ensuring all payments and credits were posted timely and accurately. Processed payments and refunded postings to client accounts. Liaison with Customer Service Department. Researched and provided recommended resolutions to all billing discrepancies and collection related activities. Key Achievements:

Promoted to Sr. Analyst.

Met at least 90% collections goals in every quarter worked.

Recognized for consistently exceeding the outbound call goals. D. Terrell Rice-Davis Page 2

APARTMENTS.COM, Chicago, IL 2004 – 2007

Purchased by CoStar Group, Inc. in 2014, Apartments.com is an online apartment rentals company that serves renters, property managers, and owners with revenues of $86M and 2500 employees. Senior Account Receivables/Team Leader, 2005 –2007 Oversight of the Apartments.com and Cars.com national accounts with balances greater than 60 days. Daily reconciliation of all cancellation requests, misapplied payments, credit extensions, and debt cancellations. Liaison between the sales team and customer accounts for all accounts in an escalated collection status.

Key Achievements:

Asked to take on team leader responsibilities, recognized for dependability, knowledge and approachability.

Led training for all new hires.

Accounts Receivable Analyst, 2004 – 2005

Accounts Receivable Analyst – Temporary position, 2004 Daily posting of all client payments to open balances. Resolved all balance inquiries and credit requests. Processed refund requests and monitored balance disputes for monthly reporting. AON CORPORATION, Chicago, IL 1995 – 2003

Aon plc is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Aon has approximately 500 offices worldwide, serving 120 countries with 65,000 employees.

Technical Associate/Accounts Receivable

Provided monthly management reports detailing corporate travel, accounts receivables billing, and department budgeting. Payroll liaison for maintaining employee files through ADP. Established contact with delinquent clients to obtain required payment arrangements. EDUCATION

Robert Morris College, Chicago, IL

Coursework in Business Administration

AWARDS & RECOGNITION

Wilson Sporting Goods 2012 Performance Excellence Award Wilson Sporting Goods 2013 Performance Excellence Award