Laurel M. Tornes
***** *********** ****** **, ***** Francis, MN. 55070-8400
Email: ******.******@*****.***
Cell: 651-***-****
SUMMARY: Experienced professional seeking a career in Manufacturing including Warehouse Management, Inventory Control, Shop-Floor Control, Scheduling, Planning, Purchasing, MRP, Internal/External Customer Service, including 3rd PL. My strong manufacturing background enables me to solve problems, improve manufacturing processes, and reduce costs.
Highlights:
APICS, AS-400 MAPICS, BANN, MS-Word, MS-Excel, Outlook, Oracle, DOES, BBL
Knowledgeable of Quality Control Standards, Adept in working various tools, Strong Purchasing and Planning, Supply Management Expertise, Process certification, Knowledge of 5S methodology, Experience in valve streaming mapping, Goal-Oriented, Staff development/training, Production Scheduling, Warehouse Management
WORK EXPERIENCE
David’s Bridal, Oakdale, Minnesota, January 2016 – Present
Assistant Store Manager,
Manage daily operations of customer service, sales goals, inventories, operations as need to achieve daily profits
Train employees for sales, customer service in sales department and product knowledge to meet sales goals
Market company products by out Standing Customer Service, Bridal Shows, displays presenting products
Manage Budgets, Sales Goals including Alterations Department, Sales Payroll, Appointments Needed for Goals
Care for all aspects of the store as required though each day.
Macys Bridal Salon By Demetrio’s, Minneapolis, MN. January 2014– January 2016
Store Manager,
Manage daily operations of customer service, sales goals, inventories, operations, staffing, Alterations
Hire, Train employees for sales, customer service and product knowledge, oversee all alterations
Market company products by Out Standing Customer Service, Trade Shows, Advertising, Calling Campaigns, Display sets
Manage Budgets, Sales Goals, Department Cost, Payroll, Appointments Needed for Goals
Control Inventories, Shipping, and Receiving and Care of Store and products.
Take full responsibility for everything within my store
David’s Bridal, Maple Grove, Minnesota, February 2011 – December 2013, Back in January 2016
Service Manager,
Oversee daily operations of retail business with outstanding customer service.
Overview daily sales, inventory and man-hour reports to balance requirements as needed to achieve daily profit goals.
Price and Merchandise all products within the company
Hire and train all new and current employees
Perform year end inventories as required; last audit was at 100% accuracy.
The Wedding Chapel, Crystal, Minnesota, March 2009 – February 2011
Sales Consultant
Sales of Wedding Gowns, Bridesmaid Dresses, Formal Wear and Accessories for special occasions in a private business. I attribute my success to excellent customer service, knowledge of product and caring about customers.
Donaldson Inc. Bloomington, Minnesota, November 2005 – October 2008
Inventory Planner/Buyer
Managed contract manufacturers to meet the needs of customers in a third party planning capacity. Account focus in Air Filtration Bags.
Procured raw materials to supply to 3rd party contract manufactures to meet dynamic customer needs utilizing manual reports with a focus on cost savings and inventory turns.
Directly responsible for on time delivery in a dynamic environment for both large customers and aftermarket groups.
Manage relationships between multiple levels of the company including sales, engineering, upper level management, and customer service.
Timesavers Inc. Maple Grove, Minnesota. April 2004 – November 2005
Inventory Analyst:
Scheduled production requirements to meet the needs of our customers.
Managed material flows to meet production requirements.
Developed programs including a cycle count program to insure inventory accuracy to better meet the needs of our customer base.
Identified opportunities to improve material flows with a focus on cost reduction and implemented processes and procedures to improve overall efficiencies.
Buyer/Planner
Prepared quotes and drawings to outsource machined and sheet metal parts to our top suppliers.
Preformed detailed analysis on the capabilities and fit for our supply base.
Negotiated and entered information regarding supplier capabilities including lead-time, cost and supplier goals.
Insured that quality standards were being met by our contract manufactures.
Edward Systems Technology (EST), Pittsfield, Maine. June 2001- September 2003
Buyer/Planner
Responsible for production planning, material flow, and product procurement.
Procured raw materials negotiated costs with suppliers and managed product life cycles insuring proper phase-in and phase-out procedures.
Maintained strong relationships both internally and externally to insure maximum efficiency of product flows.
Gabriel Electronics, Scarborough, Maine. December 2000 – June 2001
Production planner/scheduler
Planned production schedules to meet the needs of cellular communications customers.
Processed credit approvals.
Managed inventory levels to maximize product turns while maintaining a high level of inventory accuracy and on time deliveries.
Trained new employees.
Power Townsend, Inc., Helena, Mt. December 1997 – September 2000
(Power Townsend is the largest privately-owned building-supply center in Montana)
Supervisor of Receiving, Shipping, and Inventory.
Reorganized the flow of material from receiving of merchandise, handling special orders, and returns.
Developed and implemented inventory processes and procedures to insure accurate inventory and flow activities.
Cycle Count Analyst / Inventory Control
Developed and executed a product identification system that enabled the company to recognized merchandise from suppliers.
Supervised five employees to complete the product identification project.
Coordinated, monitored and maintained company owned inventory assets.
Wagner Spray Tech Corporation, Plymouth, MN. 1993-96
Software Implementation Analyst
Designed new software for implementation of operational activities for inventory management and shop floor control.
Manager/Stores Supervisor
Managed receiving and warehouse operations to support production floor operations.
ISO-9001 TEAM
Supervised 17 to 20 employees.
Purchased component parts for high-output production assembly lines.
Maintained integrity of 15,000-part inventory valued at more than $10 million.
Restructured a cycle count program, prepared and maintained department budgets, designed new organizational plan for warehouse operations.
Provided value added input in the acquisition and installation of new inventory control software which included radio-frequency data transfers and a bar coding systems.
I Dream of Jeannie, Stillwater, MN 1991-93
Vice President, of a $550,000 per year residential and commercial cleaning service.
Water Heater Innovations, Inc., Eagan, MN 1988-91 (Division of Rheem)
Material Control Specialist / Supervisor.
Supervised, planned, and maintained present and future production schedules.
Scheduled production for the manufacturing lines to meet department and sub-assemblies requirements.
Set priorities for inspection, receiving, and warehouse shop pickings and made equipment and supply purchases for warehouse and other departments.
Negotiated transportation costs for shipping product to customers.
Aided in the implementation of fiscal year-end inventory procedures, including coordination, maintenance, and monitoring the integrity of the inventory control system.
EDUCATION
Wisconsin Indianhead Technical College, New Richmond, WI: Graduated with Associates degree in Management / Supervision, Production and Inventory Control.
American Production & Inventory Control Society, St. Paul, MN:
University of Wisconsin, Eau Claire, WI Courses attended in Operations Management.
Courses in Management, Inventory Control and Procurement.
References available upon request