Customer Service Microsoft Office
Resume:
Angela J. Hiett
**** **. ******* **. **********, Ohio
*************@*****.***
Education:
University of Cincinnati – Associate of Applied Science in Health Information Technology and RHIT Certification April 2016 GPA 3.2 with Deans List 4.0 Summer 2015, Fall 2015 and Spring 2016.
Courses Studied:
Medical Terminology Statistics
HIT Administrative Practices ICD/CPT/Advanced Medical Coding
Health Information Systems Pharmacology
Health Record Healthcare Reimbursement
Healthcare Applications Healthcare Quality Management
Data Analysis Health Ethics
Business Ethics Anatomy
University of Cincinnati - Blue Ash Campus Accounting - 1996-1997
Mariemont High School Graduate
Live Oaks Vocational School Graduate of Sales and Marketing
Skills:
●RHIT Certified April 2016
●EHR Specialist and Coordinator
●IBM System Proficient
●IT Coordinator
●Customer Service
●Collections
●Microsoft Office/Word and Power Point
●CPR Certified
●Social Networking Coordinator
●Web Content Coordinator
●Recall Coordinator
●Lab Technician
●Clinical Technician
●Orthocad Electronic Scanner Technician
●License for Dental Radiography
Employment History and Professional Experience:
Thacker Orthodontics May 2003-Present
●Assist the doctor with orthodontic procedures
●Working at a very fast pace scheduled environment
●Implement and design EHR for paperless charting
●Create Templates for EHR documents and forms
●Planning for Company Events
●Schedule appointments, answer phones, scan, and email patient records
●Scanning all initial diagnostic records on patients
●Shooting, downloading, and scanning patient photos and x-rays
●Making retainers and appliances for patients
●Create, edit, and maintain Social Networking site (Facebook and Website)
●Create and implement a purging system for patient charts and records
●Create and implement a successful recall system for patients that are not in active treatment
●Help create and develop marketing strategies for referring Doctors
Burger Farm and Garden October 2011-Present
●Assisted in stocking
●Assisting patrons
●Providing excellent customer service
●Multi-tasking at a very fast pace
Riverbend Music Center Summer 2013
●Guiding ticket holders to their seats
●Providing security for Professional Music Artists
●Cleaning and dissembling at the end of the show
●Scanning incoming tickets
●Searching incoming patrons for non-permissible objects
●Escorting disorderly patrons out of the facility
●Guiding traffic before and after concerts
Community Orthodontic Care July 2000-May 2003
●Assisted the doctor while providing excellent patient care
●Created retainers and appliances for patients
●Scheduled appointments and answered phones
Dr. Michael Schamp March 1999-July 2000
●Assisted the doctor while providing excellent patient care
●Created retainers and appliances for patients
General Advertising Products March 1997-March 1999
●Administrative Assistant
●Order Entry Customer Service
FACS (Financial and Credit Services for Federated Department Stores) September 1996-March 1997
●Collections
●Customer Service
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