Sales Management

Jerome K. Thorson

+1-720-***-**** *********@*****.*** / ********@*****.***

Strategic Business Leader with more than 3 decades successful track record

Top Management Profile: MD / COO/CIO

Dynamic and results-driven senior business executive with extensive experience in international (UAE, UK, KSA, USA, Korea, Holland, Germany, Mexico, Spain and Iran) environment, leading all facets of technical and business operations; track record of success in developing and implementing winning business strategies, generating millions of dollars of profitable growth; proven ability to direct, administer and coordinate internal operational activities of the organization in accordance with policies, goals/objectives for accomplishing budgeted targets as well as other criteria; trusted advisor to the CEO and Board of Directors on financial strategies

Demonstrated excellence in creating effective business strategies that generate quantifiable results

Core Competencies include…

Strategic Business Planning

Program/Project Management

Customer Service / Relations

Technology Management

Mergers & Acquisitions

Policy & Procedure Development

Global Operations Management

Financial Management

Business Process Improvement

P&L Management

Management Consulting

Risk / Change Management

Budgeting & Cost Control

Contract Negotiations

Team / People Management

PROFILE OVERVIEW

Expertise in leading overall business operations with profit-centered aptitude including conceptualizing and implementing sound business strategies for accomplishment of company’s objectives; a skilled strategist who can transform strategic plans into workable solutions and benchmark performance against key operational targets

Recognized for visionary leadership and ability to turnaround lagging businesses; broad experience in building profitable start-up divisions, growing business lines, deal transactions and streamlined operations; proven ability to quickly analyze key business drivers and develop strategies to grow the bottom-line

Repeated success in multiple industries and markets in building shareholder value, driving vision, and achieving critical strategic goals; exceptional skills in developing healthy business relations with team members, customers, shareholders and board members to accomplish organizational targets

Visionary & decisive leader, noted for sound, practical management style; proven ability to lead multi-cultural and cross-functional teams to maximize productivity, mobilizes top-tier talent to create high performing cultures that consistently achieve in volatile markets

Professional Experience

Advisorment Ltd, London, UK 2006 till date

Managing Partner/COO - MENA / Board Member

Highlights:

Functioned as Transition Executive Program Manager for VF Corporation on transfer of outsourcing from IBM to CSC worth multi-Million Dollars

Successfully penetrated the Middle East market and generated $500,000 in contract value

Enabled energy sector client in meeting audit requirements by conducting produced gap analysis between information classification report and IT requirements followed by implementing Continuity Management program

Drafted integration plan for acquisition of Euro 15 million software company leading to retention of 95% of staff, minimizing operational costs, and developing technology leverage

Developed/managed $200,000 marketing event for launch and operation of new healthcare ERP company across two countries

Rendered subject matter expertise in a university’s Information Systems Management graduate course

Appreciated by the university for presenting thirty-one sessions to students via the internet followed by positive feedback from students

Responsibilities:

Render consultancy to clients on effectively resolving critical IT related issues as well as in implementing various IT projects across areas of financial services, healthcare ERP, human resources and sales

Interact with the senior management and key decision makers across client organizations for collating/ evaluating requirements to provide customized solutions

Develop rapport with key decision makers across existing client and prospect organizations for effectively closing identified business deals

Liaise with various internal/ external teams in acquiring approvals/ funding for projects and setting up businesses

Guide team members in resolving critical operational issues with potential business/ revenue impact and developing growth strategies

Define/implement KPI’s and processes for several businesses. Conduct training sessions for customer managers and staff on business processes, sales techniques as well as customer service

Participate in 3rd party supplier management, strategic sourcing and contract negotiations

Optimize resource utilization & streamline processes to enhance operational efficiency as well as organizational bottom lines

Participate in management reviews of various status reports for restructuring business/ operational strategies based on changing market dynamics

Large Saudi Arabia based Group, Riyadh - KSA 2005 - 2006

Managing Director/Board Member

Highlights:

Successfully reduced operating expenses by 19% through workforce reduction and consolidation

Reduced employee turnover by 50% by implementing effective employee performance plans

Generated 100% improvement in gross margins by reengineering the sales process

Responsibilities:

Involved in end to end management of 3 companies in the ICT Sector with total revenue of $80 million

Groomed/mentored a team of 8 executive reports and 500+ indirect reports in enhancing client satisfaction/ business generation using superior service quality

Assisted the owner in divesting businesses for minimizing net loss and maintaining consistent cash flow

Turned around all aspects of business operations, including marketing, sales, finance, key customer relations, channel distribution, product launches and business development

(i)Structure, LLC, Broomfield – Colorado, USA 1999 - 2005

President and Chief Operating Officer

Highlights:

Successfully led a team of 8 direct reports and 800 people in the US and Europe in managing financial, business development, sales, administrative and customer relations functions

Expanded sales capabilities, re-branded the company, and upgraded technology and delivery capabilities

Efficiently reduced operating expenses by 13% by re-engineering technical infrastructure costs

Closed unproductive business unit generating $12 million in cost savings

Spearheaded implementation of Miller-Heiman sales training, improved processes and customer tracking, which resulted in $195 million in new contract value

Electronic Data Systems, Dallas – Texas, USA 1971 - 1999

SBU President and CIO

Highlights:

Successfully led various international business units from $1 million to $500 million in annual revenue

Built and managed a $500 million information technology joint venture in Korea

Efficiently managed a $100 million technology organization including call centers, system development, data warehousing and fulfillment operations

Significant contribution in generating 20% growth profit from fulfillment business unit

Reduced product acquisition costs by 18% through efficient management of technology supplies

Effectively managed a team of 10 executive direct reports and 1000+ indirect reports

Led technology and HR due diligence for two international acquisitions, thereby expanding company’s technical capabilities

Ensured 92% customer satisfaction rating through qualitative service delivery

Credentials

Education

MBA (Marketing), Regis university – Denver, Colorado

B Sc. (Business Administration), Regis University – Denver, Colorado

Professional Development

Certified Affiliate Faculty - Regis University - College of Management (MBA Program)

Personal Details

Date of Birth : 13th September 1947

Languages Known : Spanish

Nationality : USA

~ References Available Upon Request ~

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