THOMAS K. GALLAGHER, PMP

***** ****** ****, *************, **

301-***-**** (CELL)

acwnpt@r.postjobfree.com (HOME)

Navy Veteran with extensive experience in both the military and private industry. Focus has been in the Information Technology arena, specifically in the areas of Quality Assurance Management, Process Improvement, Project and Program Management. History of providing effective and cohesive leadership to culturally diverse, multi-disciplinary teams. Demonstrated success in managing a variety of programs and projects of varying size and scope. Experienced in developing strong teams and positive relationships with customers. Experience in the full range of program management activities, from project planning, staffing, and reporting through deliverable development, performance management and reporting, and ad hoc task support.

Program/Project Management experience across a wide-variety of DoD, Intelligence, and Civilian Federal Agencies.

Frequent contributions to business development initiatives, including proposal initiatives. Developed and authored wide range of process documents for a variety of customers.

CLEARANCE: Secret (Active)

PMP CERTIFIED

CMMI V1.2 – APPRAISAL TEAM MEMBER (ATM)

CAREER SKILLS SUMMARY

Quality Assurance and Process Improvement

Key member of Business Group Engineering Process Group responsible for the development, improvement, distribution, and auditing against organizational processes and in compliance with CMMI, ISO, and PMBOK Frameworks. Worked with projects across the organization to identify, document and distribute standard processes, best practices, performance measures, and lessons learned.

Member of CMMI Assessment Team during SCAMPI that assessed business group’s successful pursuit of CMMI Level 3 rating.

Directed efforts for key projects in preparation for multiple CMM/CMMI at BG and Corporate Levels. Worked with assessment team to perform GAP analysis and establish corrective actions.

Managed organizational training program, including PMP, ITIL, CISSP and Security+ certification prep. Identified training sources and coordinating scheduling of targeted staff. Developed, collected, analyzed, and reported metrics.

Leadership and Management

Served as Program/Project Manager of several successful contracts over career including, but not limited to DHS/ICE, DoD, US Army, NRC, NARA, IRS, Department of Education, and the State of Virginia Department of Juvenile Justice.

Served in management/PMO role for multiple Corporate IDIQ vehicles including DEIS I, DEIS II, Encore I, and ITOP II. Also served as Key Member of corporate GSA PMO at its inception

Established and led organizational Process Improvement Forum, focused on standardizing organizational processes, process improvement, Best Practices and Lessons Learned. Set up mentoring program across project teams. Established process action teams to develop goals and objectives with performance metrics for key process areas.

Managed the profit and loss for several rewarding projects and programs; developed and maintained forecasts and budgets; managed and allocated resources, from recruiting to training, tasking, and performance monitoring of assigned employees. Experienced in instituting strong support service teams through recruitment, training, and career development programs. Communication

Authored and implemented a wide range of organizational and project specific process plans and documents (e.g., Project Management and Quality Assurance (QA) plans) that adhere to CMMI and PMBOK processes and standards.

Oversaw development and maintenance of several management reports. Provided analysis of performance metrics and recommendations for process improvement.

Participated in proposal development as needed. Reviewed materials against client requirements and provided feedback.

EMPLOYMENT HISTORY

CACI, Inc. - Federal April 1994 – Present

(01/15 - Present) Quality Assurance Manager

Program Executive Office Enterprise Information Systems (PEO EIS) Integrated Personnel and Pay System – Army (IPPS-A)

Establish Quality Assurance and Metrics Program in accordance with CMMI Framework to ensure project operated at CMMI Level 3.

(01/14 – 09/14) Principal Business Systems Analyst Supported DoD Office of Performance Assessments and Root Cause Analyses (PARCA) Earned Value Management (EVM) Office – developing operational, technical, and management process documentation.

(01/14 – 09/14) Principal Business Systems Analyst Supported Department of Veteran’s Affairs (VA) Enterprise Execution contract as the Task lead for the Enterprise Architecture (EA) Performance, Accountability, and Reporting task. Developed, implemented and maintained the Performance Management Plan and Measurement Scorecard, employing CMMI Level 3 and PMBOK processes and methodology. Monitored, analyzing, evaluated, and reported performance metrics and results.

(06/13 – 01/14) Quality Assurance Manager

Served as QAM for the DLA MPS TD Program. Developed and implemented organizational practices in compliance with the SEI Capability Maturity Model, Integrated (CMMI) framework. Ensured that QA activities met CMMI Level 3 processes and standards. Monitored and evaluated process to ensure they are planned; compliant with plans and standards are met and verified; affected team mates are informed of QA activities; and noncompliance issues are resolved.

(07/04 – 05/13) Quality Assurance Manager/Program Manager Program Manager – DHS/ICE, U.S. Courts, IRS and NARA Programs. Responsibilities included managing finances and staff. Developed reports and analyzed performance metrics and program documents against plans to ensure that contractual, cost, and schedule objectives are being met. Interacted regularly with customers to ensure conformance to customer requirements. Concurrently served as Division Group (DG) QA Manager. Developed and implemented organizational processes and practices in compliance with the CMMI framework and worked with individual projects to ensure these processes were adopted. Worked with PMs to customize organizational processes to meet each projects statement of work (SOW). Ensured compliance with established contract and corporate goals and performance metrics, including initiating Software Process Improvement (SPI) activities to satisfy contract and organizational objectives. Provided guidance to multiple Business Group (BG) and DG projects preparing for formal Standard CMMI Appraisal Method for Process Improvement (SCAMPI) assessments in 2007, 2010, and 2013. All three SCAMPIs resulted in organizational CMMI Level 3 ratings.

(10/02 - 07/04) Quality Assurance Manager

Division QA Manager for all software development projects. Developed and implemented organizational and project-level QA practices. Ensured products and services delivered to customers fulfilled all contractual requirements and satisfied customer needs and expectations within the Statement of Work

(SOW). Reviewed and analyzed identified performance metrics and provided recommendations to improve productivity. Provided guidance to multiple projects preparing for a formal SCAMPI assessment in 2003 which resulted in the BG receiving a CMM Level 3 rating.

(10/02 - 04/04) Project Manager

Project Manager of the NRC Public Meeting Notice System (PMNS) project. Oversaw and directed efforts of CACI staff and subcontractors; directed all communications with the customer including formal reports and meetings and overseeing billing and funding issues. Developed and maintained project forecast versus actual expenditures.

(08/95 - 07/04) Program Manager

Served as Program Manager of several contracts and contract vehicles, including DISA’s Defense Enterprise Integration Services (DEIS II), Encore I (follow-on to DEIS II), DOT’s Information Technology Omnibus Procurement Program (ITOP II) and the Defense Security Assistance Management System

(DSAMS) contracts.

Served as Program Manager responsible for administrating DISA's DEIS II and DOT’s ITOP II IDIQ vehicles as well as Deputy Director for DEIS I. Coordinated and negotiated with Prime on submissions and administration of all tasks. Worked closely with CACI senior management and program/project management on all task orders. Directly managed staff on DSAMS, CMIS Test Team, DTS, PDSS, and ED projects. Prepared and negotiated new rate schedule for DEIS. Worked with constituent task order Project Managers to monitor cost, budgets, financials, schedule, and technical performance of component projects and operations.

(02/01 - 09/02) CM Manager

Implemented and managed all CM activities for the PARIS project, including development and implementation of the project CM plan and tool. Provided input and updates to PM on Project plan, schedule, budget, and status/performance metrics reports.

(08/95 - 02/01) Program/Project Manager

Onsite Project Manager of the Network Infrastructure Support Agency--Pentagon (NISA-P) project

(previously the Single Agency Manager (SAM)). Oversaw and directed CACI staff and subcontractors in the development of the Enterprise Project Management database for the NISA-P project. Key member of BG08 team responsible for processing a large volume of Y2K tasks, including technical and cost proposals, staffing, and subsequent administration and reporting. Technical Project Manager of a Y2K task supporting the State of Virginia Department of Juvenile Justice. Served as member of the corporate GSA Program Management Office at its inception, assisting the Program Manager in the daily operations of the PMO. Coordinated proposal development as well as negotiating and processing contract modifications and task orders. Assisted MWAA Project Manager in the evaluation and subsequent recommendations for implementing an automated Help Desk function to support the existing Help Desk. Also, assisted MWAA Project Manager in the analysis of MWAA’s Y2K compliance status and drafting recommendations for satisfying deficiencies.

Project Manager and Subject Matter Expert of a task order to define support requirements for the Department of Education's (ED) Central Automated Processing System (EDCAPS) environment and user community. Coordinated and conducted Joint Requirements Definition (JRD) Sessions to identify functional and system requirements and develop formal EDCAPS Help Desk Requirements Document. Performed Best Practice Analysis of Help Desk Implementation.

(04/94 - 08/95) Project Manager II

Served as Project Manager of an onsite multitask support services contract with the Department of the Army ODCSLOG at the Pentagon. Worked closely with the COTR in the areas of project planning, management, best practices, execution and analysis. Managed multiple functional tasks areas, including a technical support service Information Center, LAN and Network Administration, engineering project development; and graphics and documentation shop.

User Technology Associates October 1990 – March 1994

(01/94 - 03/94) Senior Consultant

Served as manager and senior analyst of a small team tasked with the design of a technical service department for a commercial investment firm. Managed and controlled all contract funds and resources, including staffing.

(04/91 - 12/93) Senior Consultant/Manager

Managed and served as the senior analyst assigned to conduct an independent validation and verification (IV&V) of a support service unit providing in-house technical support to the Defense Nuclear Agency. Developed corrective action based on analysis of IV&V efforts and directed implementation of corrective actions.

(10/90 - 04/91) Deputy Project Manager

Completed efforts begun under the previous contract with Network Solutions, managing an application development team responsible for complete re-engineering, development, and migration of several legacy applications.

Network Solutions, Inc.

August 1983 – October 1990

(07/89 - 10/90) Deputy Program Manager

Managed an application development team tasked with the complete reengineering, development, and migration of 13 legacy systems to a desktop LAN-based platform.

(12/87 - 07/89) Senior Analyst

Managed the technical implementation phase of the corporate finance, accounting and personnel information management system.

(08/83 - 12/87) Assistant Project Manager

Served as Assistant Project Manager of a multitask contract supporting the Department of Labor. Assisted the Project Manager in oversight of software development and maintenance, technical support services, operations, telecommunications, and systems programming tasks. Worked with Senior Management to develop a cross-training program between Tier I and Tier II support personnel.

Developed and implemented service-level practices to all support activities. Provided direction to all technical staff for all support services and major integration efforts. Designed and managed a walk-in support service and demonstration center, and a training facility. Dynamic Data Processing, Inc.

March 1981 – August 1983

Systems Engineer

Served as in-house hardware maintenance for an Army COE data center. Managed the operations, maintenance and repair of all graphics and video equipment, minicomputers and related peripherals. U.S. Navy August 1976 – August 1980

Fire Control Technician

Missile Fire Control Technician, PO2, providing operation and maintenance support of the TALOS Guidance system onboard the USS Oklahoma City (CG-5), and support of the computer systems for the TARTAR system onboard the USS Charles F. Adams (DDG-2). EDUCATION

University of Maryland, University College, B.S. Management, 1989 Customers

Department of Defense (DoD)

o Defense Nuclear Agency (DNA)

o Defense Security Assistance (DSA)

o Joint Logistics Systems Center (JLSC)

o Network Infrastructure Support Agency-Pentagon (NISA-P) o Defense Travel System (DTS)

o Defense Logistics Agency

o Office of Performance Assessments and Root Cause Analyses (PARCA) Earned Value Management (EVM) Office.

U.S. Army (USA)

o Office of the Deputy Chief of Staff for Logistics (ODCSLOG - Pentagon) o Army Transportation Corp at Ft. Eustis

o Corp of Engineers (COE)

o Program Executive Office Enterprise Information Systems (PEO EIS) Integrated Personnel and Pay System – Army (IPPS-A)

U.S. Navy (USN)

Department of Labor (DOL) Office of the Assistant Secretary for Administration (OASAM)

Department of Homeland Security Immigration and Customs Enforcement (DHS/ICE)

Department of Education (ED)

Internal Revenue Administration (IRS)

Metropolitan Washington Airport Authority (MWAA)

Nuclear Regulatory Commission (NRC)

State of Virginia Dept. of Juvenile Justice (DJJ)

U.S. National Archives and Records Administration (NARA)

United States Courts (USC)

Veteran’s Administration

Various Intelligence Agencies

Vehicles

Defense Information Systems Agency’s (DISA) Defense Enterprise Integration Services Contracts

(DEIS I, DEIS II, and ENCORE I)

Department of Transportation’s (DOT) Information Technology Omnibus Procurement Program

(ITOP II)

General Services Administration (GSA) – Various Schedules (IT, MOBIS, LOGWORLD, Etc.)

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