Administrative Assistant/ Dispatch

Andrea Bryant

Professional Summary:

Excellent professional with 3 years of experience in Office Clerical Work.

Proficient in Microsoft Word, Microsoft Power Point, Windows XP, Microsoft Excel, Quick Books, Adjutant, UB, Microsoft Excel and Microsoft Access.

Experience with Copy machine, Scanner, Fax machine, Filing, Switchboard and Outlook.

Handled incoming calls and route to the appropriate department.

Typing Speed 45 wpm.

Skills:

Computer Skills: Microsoft Works, Microsoft Word, Microsoft Power Point, Windows XP, Microsoft Excel, Quick Books, Adjutant, UB, Excel, Type 45 wpm, 10 Key, Microsoft Access, Intuit, Copy machine, Scanner, Fax machine, Filing, Switchboard, Outlook

Education:

Marque Learning Center Jun 2010

High School Diploma

Northwest Educational School Aug 2012 - Jun 2014

Medical Admin Assistant

Penn Foster 2013 - 2015

AS Criminal Justice

Professional Experience:

Interline Brands, Inc/Home Depot.-Levittown, PA

ADMIN ASST./SECRETARY Aug 2015 – May 2016

Reported directly to Operations Supervisior.

Managed and distributed information within an office.

Answered phones, took memos and maintained HR files.

Typed sending and receiving correspondence letters.

Greeted clients/customers daily, and assisted with sales in janitorial supplies and chimney products.

E.D.P. - Houston, TX Jun 2012 – June 2015

EMS DISPATCH/ADMIN ASSISTANT

●Updated time sheets on daily/weekly, handled payroll accounting, working closely with HR

●Reviewed and computed wages and corrected payroll for accuracy of earnings

●Compiled, records, and updated service orders for follow-up and verifies customer account and active services using various databases and software applications

●Fields customer questions, complaints and billing inquiries.

●Creates services requests, and routes calls to appropriate department

●Notifies Water executives and the B.O.D. of water outages, main breaks, or out of service fire hydrants, or street cuts

●Operates 2-way radio/pager to provide technical advice and assistance to field personnel in accordance with FCC rules and regulations

●Compiled records, and updated service orders for follow-up and verifies customer account and active services using various databases and software applications

US Security Associates - Houston, TX Jan 2012 - Jun 2012

Administrative Assistant

●Ensured security through observation

●Update and maintain Personnel Security Rosters and Security Access Rosters to ensure security documentation is updated individual security training

●Maintain all pertinent security checklists, security orders, directives, maintain safe inventory of classified documents, reports and correspondence while ensuring accessibility to the event site

ADT - Boca Raton, FL May 2011 - Dec 2011

Secure Watch/Customer Service

●Ensuring all aspects of customer service

●Ensured sufficient overall solution training for issues concerning credit card transactions

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