LEAH PORY MA B. CRUZ
**** ******* **. *** ***** NV.89122
HP-702-***-****
CP-702-***-****
E-mail- ****.******@*****.***
Career Focus
Objective: I would like to utilize my working experience in customer service and myself motivation approach to be
able to help and support your company’s objective.
Professional Experience:
2009-2011 Sales Store Checker
DECA YOKOTA AFB JAPAN
Operates an electronic checkout system, makes change, and verifies change fund of currency receive
during an assigned shift.
Assist customer by answering questions Concerning prices, identification, and location of item
Counts Cash and negotiable instruments and prepare an accountability report.
Manage self –check-out register assenting customers in the correct processing of their purchase
Change register tape, and clear routine equipment and scanning on register
2011-2013 Housekeeper Supervisor
Kanto Lodge Yokota Air Force Base Japan
Responsible for planning, organizing, conducting and managing in large-expanded lodging housekeeper
program. Indirectly supervising the work force of employee and managing work schedule.
2008-2009 Night Shift Supervisor
Subway YCC Yokota Air Force Base Japan
Responsible to managing and organizing the food facility. Responsible to auditing and supervising people.
Clean and sanitize work areas, equipment, utensils or silverware.
Store food in designated container and storage areas to prevent spoilage.
Take and record room temperature of food and storage areas such as refrigerator and freezers
Remove trash and clean kitchen garbage containers.
1999-2007 Housekeeper Lead Worker
Warrior Inn Grand Forks Air Force Base North Dacota
Responsible for maintaining the order lines of the hotel room. In charge to the DV suite and Dacota House for the high ranking officers.
Check all the rooms for the discrepancy and report to the superior or maintenance.
Others:
Vendors Stockers Acosta Company, Overseas Company
Stocked shelves, racks, cases, bines and table with new transferred merchandise
DMI Merchandiser
Demonstrate or explain products, methods, or service to persuade customers to purchase product or use service
Provide product sample, coupons, informational brochures, or other incentives to persuades people to buy product.
Keep areas neat while working and return items to correct location following demonstrations.
Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed, and all the salvage food and mark down products.
Education: Graduate High School at 1982
Certified Guest Attendant at 2003