Customer Service Quality

Location:

Salary:

$10

Posted:

September 18, 2016

Andrew Munoz

****************@*****.***

Ph: 916-***-****

Qualification Highlights: Proven record of excellence in customer service and lean productivity,

printing production and planning skills, Creative solutions specialist, Quick learner, Web CRD

proficient, Flexible and reliable always with a positive outlook.

Specialized Training: Experience in digital printing running Xerox D110, Xerox 570 and Ricoh

8120 high volume printers, Bindery experience operations on Challenge power cutters, table top

folders, GBC comb binding and Inabind tape binders.

EXPERIENCE:

Folsom Cordova U.S.D. Vocational Occupation Program - Summers of04/2015-09/2015 /

04/2016-09/2016

Duties: Provided outstanding customer service, learned basic functions of Web CRD print ordering

system, set-up and produced various reprographics documents, performed finishing bindery

operations such as cutting, folding, tape binding and 3-hole punching. Maintained shop inventory

supplies and delivered print jobs.

Sierra Court Apartments- Maintnence and Landscaping Technician - 06/2011-07/2015

Duties: Performed general maintenace painting replacing new vanitys, hood fans, cielling fans, light

fixtures, plumbing,cleaning apparment units for tenants to move in and any other basic handy man

dutties.

Mowed lawns and hedged the grass, trimed bushes, utilized blower, rotatilling fertalizing reseeding

and irrigation tech and gardining.

Golden Coral Restaurant – Line Cook/ Prep Cook – 05/2008-08/2009

Duties: Maintained sanitation health and food safety standards, verfied prepared foods that met

quality and quantity requirements, prepared and cooked beef, chichen, pork, fish in preparation for

serving our guest, prepared and arranged specific sections of the food line stations.

Objective:

I am seeking to gain employment in the printing trades and to utilize my printing and vocational

skills. I enjoy working in a fast paced environment and exceeding my customers expectations. I

work equally well in a team setting or on my own. I can prioritize multiple job tickets and tasks at

any given point. I hold quality and production standards very high. I take pride in being reliable,

trustworthy and professional on the job. I believe my skills and experiences can bring added value

to the Office Services Associate position. Thank you for your time and conderation.