Customer Service Microsoft Office
Resume:
Charlene Austin
** ********* *** ****** ********, NY Phone: 347-***-**** Email: **********@*******.***
OBJECTIVE
A seasoned professional seeking a position with a company that has its focus on the future and one that I can work closely with for mutual success and growth.
CORE COMPETENCIES
Interested in Increasing Productivity and Cost Cutting for improved company performance.
Computer skills include Microsoft Office.
Troubleshooting expert with the ability to diagnose and find solutions for production issues.
Offer outstanding team leadership, behavioral management, and conflict resolution skills.
Exceptionally organized and disciplined; possess well developed interpersonal skills and the ability to motivate and direct others in a supportive, cooperative team environment.
Sound mathematical skills.
PROFESSIONAL EXPERIENCE
Kmart Pharmacy New York, NY 2016-
Pharmacy Technician
Accurately fill prescriptions and enter data into the computer system
Provide friendly customer service to patients at prescription drop off and pick up windows
Verified patient data and billing information
Strictly maintained customer and patient confidentiality
Performed cashier functions
Typing prescriptions and verifying insurance information
Macy’s New York, New York 2011
Sales Associate
Utilize knowledge of cashier procedures.
Provide timely and welcoming customer service and attend to customers’ queries and concerns.
Operate cash register in the checkout counter, handle customers payments, and issue receipts
Verify identity of customers when processing credit card payments
Performing other tasks as needed.
EDUCATION & CERTIFICATION
New York City College of Technology - City University of New York Brooklyn, NY
Completed National Pharmacy Technician Certification Board program January 2015
Brooklyn College Brooklyn, New York 2014
Bachelor of Arts Degree in Psychology
Midwood High School Brooklyn, New York 2009
Advanced Regents High School Diploma
Contact this candidate