Ravin Elango

312-***-****(Cell)

acwng4@r.postjobfree.com

Summary:

• 10+ years of IT experience in Software Q uality A ssurance a nd S oftware Testing.

• Experience in all phases of Software Development Life Cycle (S DLC) .

• Experienced in L eading QA Teams, writing Test plans, designing manual Test cases and Test scripts, reports, KPI’s etc. to support quality deliverables.

• AGILE ( SCRUM), WATERFALL and I TIL methodologies.

• Mobile t esting expertise on iOS, Android and Windows.

• Experience in performing different types of testing such as Integration testing, P erformance testing, Functional testing, Negative testing, Positive testing, System testing, Regression Testing.

• Expertise in Testing tools such as UFT (Q TP) , Q uality Center, A LM, S ervice Test, Winrunner, Atlassian C onfluence, J IRA, IBM Rational Suite, HP Business Process Testing software, Microsoft Test Manager (M TM) and Team Foundation Studio (T FS)

• Developed Scripts for D ata Driven/ K eyword driven tests using QTP and Winrunner.

• Experience with P erformance Tuning using Loadrunner t uning module.

• Expertise in Performance testing using L oadrunner including scripting, running tests, analysis, isolating performance bottlenecks and reporting to results to the manager and all stakeholders.

• Experience in b lackbox and w hitebox testing technologies on C lient/ S erver and W eb applications for different types of business applications.

• Expertise in design and execution of s tress/load b enchmark tests.

• Experience in performance testing . NET, JAVA, C# a nd W eb b ased applications.

• Expertise in UNIX s hells scripting.

• Expertise in T IBCO Messaging rendezvous and F IX protocol in financial domain.

• Expertise in D atastage Sequences, Hyperion System 9 Financial Management (H FM) , Bigdata/H adoop.

• Worked with U nix/Linux environment for automating error handling and process automation using K Shell script.

• Expertise in O racle 9i, T eraData 12.0 and SQL Server database, using triggers, SQL queries and stored procedures.

• Expertise in Test Driven Development process (T DD) . Skill Set/Tools:

Testing Tools: Service Test 11.2, LoadRunner 10.X, QuickTestPro (QTP)/ UFT, WinRunner, MTM, IBM Rational, Junit, SOAP

Test Cycle Management Tools: A LM/Quality Center 11, JIRA, IBM Rational Suite, TFS, RDBMS: T eradata 12.0, O racle9i, MS SQL Server, DB2, MS ACCESS Platforms: MS DOS, UNIX, WINDOWS 95, 98, 2000 AND WINDOWS NT, Solaris Defect Tracking Tools: Test Director, PVCS Tracker, Bugzilla, TeamTrack, JIRA. Reporting Tools: Crystal Reports 7.0/6.0, HFM.

Operating Systems: Windows 9x 2K, Windows NT 4.0, UNIX (Solaris), Windows XP, Vista. Web Browser: Internet Explorer, Netscape Navigator, Firefox, Chrome, Safari ETL tools: Ab Initio and DataStage.

Web Servers: APACHE, IIS, Weblogic.

Professional Experience:

BlueCross BlueShield Association (BCBSA), Chicago IL O ctober 2015 August 2016 QA Team Lead

Responsibilities

• Was involved in all stages of SDLC for the ‘Federal Employee Program’ (FEP) MyBlue web portal.

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• Was the main point of contact for the Test team and was involved in coordinating with c hange managers, business partners, developers, testers and all the other stakeholders during user story analysis, Test Planning, Execution and release phases.

• Creation of QA deliverables including requirements traceability matrix, test plans, test scripts, test cases, defect tracking and standardized reports such as root cause analysis report, progress report, KPI’s etc.

• Provided Subject Matter Expert level knowledge on QA best practices, softwares and tools.

• Creating and maintaining test data across multiple environments.

• Implementing S DLC s upport activities utilizing H P A LM

• Used S OAPUI f or testing Web Services in XML format.

• Mobile t esting on iOS and Android devices.

• Work closely with cross functional organizations, project teams, directors and other stakeholders to develop work estimates, project schedules to ultimately deliver a high quality product. Environment: H P ALM/QC, Test Management, Web testing, Mobile testing, ClearQuest, Rally, SOAP UI, Webservices, SCRUM, .Net, Java

BlueCross BlueShield (BCBS HCSC), Chicago IL March 2013 – September 2015 QA Lead Analyst

Responsibilities

• Coordinated the testing efforts across multiple locations and ensured appropriate conditions for testing to meet the project deadlines.

• Created and tested real time/batch EDI claims.

• Involved in creation, test and validation of claims in all stages of the Claims lifecycle.

• Supervised a large onshore offshore model based test team for multiple mainframe based p rojects that utilized Agile SDLC.

• Created, validated and performed testing for 837 transactions on a daily basis using tools like Edifecs Specbuilder, Ultraedit etc.

• Was involved various stages of the multimillion dollar ICD 09 ICD 10 conversion project.

• Utilized HP ALM/QC for all stages of software testing lifecycle on HIX systems.

• Wrote SQL queries to extract validate data and perform backend testing.

• Involved in redesign and testing of the organization’s Claim Adjudication system to comply with the HIPAA ANSI 5010.

• Used SOAP UI to validate XML messages for testing a Web Service based claims application.

• Daily activities/responsibilities included for smoke testing, functional testing, system testing, UAT and regression testing in multiple environments.

Environment: Automation testing, Manual testing, ITIL, Mainframe, AS/400, HIX, Medicaid, Windows, Unix, DB2, SQL, Ultraedit, EDI, 837, WebServices, HP ALM/QC, SOAP UI, ServiceNow, JIRA, .Net, bluechip.

Allianz Insurance, Chicago IL June 2012 – January 2013 Lead QA Analyst

Responsibilities

• Installation of Q uality Center, creation and maintenance of users, licenses and all other Q C Admin activities using the Quality Center Site A dministration Console.

• Installed Service Test, Configured the license server and constructed functional Tests using H P Service Test.

• Used J IRA a nd C onfluence f or issue tracking and other project Management functions.

• Was involved in the automation testing of Global Genius which is a single policy admin system that’s implemented across all Lines of Business.

• Wrote and executed test cases for multiple applications within the G uidewire Insurance Suite modules such as Property Insurance, Casualty Insurance, Policy Center and Claims Center etc.

• Wrote and executed the driver and test scripts in Q TP for automation testing of multiple web based applications.

• Used L oadRunner to implement p erformance testing o f various Java, J2EE, .NET based applications using Web (HTTP/ HTML), Web (Click and Script), Citrix ICA, AJAX, Oracle NCA and Oracle Web Applications etc.

• Established and conducted B usiness Process Testing (B PT) using H P Application Lifecycle Management (ALM)/QC.

• Ran H adoop s treaming jobs to process large volumes of data.

• Was involved in r egression testing of multiple internal applications.

• Was responsible to c oordinate testing activities among teams located in multiple countries across 3 different continents.

• Analyzed and reported the quality of automation and manual testing performed by the offshore team to the stakeholders in North America and Europe.

• Assisted in creating and deploying the entire A utomation Framework with QTP and HP Quality Center.

• Wrote S QL queries to validate data and perform backend testing. Environment: Automation testing, Manual testing, ITIL, UFT, Service Test, QTP, Quality center, ALM, LoadRunner, Hadoop, Oracle, HTML, Guidewire, COBOL, iSeries, JIRA, Confluence. Federal Home Loans Bank, Chicago IL November 2011 – April 2012 Sr. QA Analyst

Responsibilities

• Was primarily responsible for testing of conversion from legacy Profile reporting system to the new Customer relationship management (C RM) application.

• Extensively involved in B ackend testing of the J ava based CRM reporting application and validated it against source data.

• Scheduled and Monitored batch jobs using A utosys.

• Was involved in the Upgrade project of the Misys Summit’s FT (. NET based Trading application) testing various modules such as Bond trader, Swap trader, Trade Blotter, Cap/Floor trades application etc.

• Wrote S QL queries in TOAD and SQL assistant to verify the database and perform backend testing on Oracle database.

• Was a part of the User Acceptance Test (U AT) team to test the in house E banking web based front end application.

Environment: Backend testing, Manual testing, Team Foundation Server (TFS), MTM, Java, .NET, Oracle, SQL, MS Access, HTML,

Chicago Mercantile Exchange, Chicago IL March 2011 – November 2011 Sr. QA Analyst

Responsibilities

• Extensively involved in creation and execution of test scripts for Smoke testing and functional testing of various applications simultaneously across multiple environments.

• Was involved in both manual, a utomated testing of various Java based applications used by Market Operations module.

• Performed Sanity Checks for all applications after a new deployment.

• Tested multiple features of a M arket Operations/ Surveillance tool called S TAR such as On Behalf Order Entry, Trade Entry, Critical Assistance, News Broadcast, Multiple On behalf orders and trades, Auctions, Entitlements, configuration etc.

• Extensively involved in testing Falcon Admin Server(F AS) which is a J 2EE based application that runs within a W eblogic container, the functions of which are System and Business Configuration, Surveillance, Engine Configuration and Real time updates to the engine, Market Data Processing, Providing interface for other external applications through webservices.

• Involved in testing F IX Protocol messages at various gateway levels.

• Involved in testing T IBCO Rendezvous Transport message tags at upper and lower TIBCO bus levels.

• Validated T IBCO tags published via Multicast.

• Validated F IX tags for all Market Data and Market Operations tests using an in house tool called BRIO which is similar to V ERIFIX.

• Executed H adoop j obs for processing large volumes of data.

• Executed s hell scripts for scheduling Cron jobs.

• Analyzed and compiled component logs for troubleshooting issues using UNIX.

• Used I BM Rational ClearQuest to upload test scripts, map the requirements, write manual test cases, execute test cases and track defects.

• Used J IRA to log defects and track/follow up the issue progress with the development team.

• Primarily responsible for creating Database work request, Environment Co ordination requests and Checkout of any new deployment using Object Comparison tool across multiple environments.

• Used S QL to query TOAD and perform Data Validations.

• Executed S elenium scripts for test automation. Environment: Backend testing, Manual testing, Java, J2EE, FIX, TIBCO, Hadoop, Oracle, SQL, UNIX, BRIO, IBM Rational Suite, JIRA, Selenium, Putty, SCRUM Bank of America/ Merrill Lynch, Jersey City, NJ Feb 2010 – Feb 2011 Team Lead/ QA Analyst

Responsibilities

• Performed extensive b ackend/ database testing for the FIU Datamart project across multiple phases

• Was involved in m anual testing, a utomated testing of various Java and .Net based applications within the Market Risk application suite.

• Conducted P erformance and l oad testing on the Market Risk suit application software for business processes using HP L oadRunner

• Used H P Quality Center to upload, execute test cases, log and track defects.

• Used QTP to automate certain test cases

• Was responsible for an End to End Performance testing support which includes estimations and complete testing of deliverables on time.

• Wrote and executed test cases for Data validation, Indices check, Transformation logic check and Data type check as a part of database testing.

• Scheduled monitored and defined jobs using A utosys.

• Wrote and executed U NIX shell scripts to test various modules within Market Risk suit application

• Was responsible for Risk mitigation and bottleneck analysis during Performance testing.

• Was involved in manual testing of the Time Series Suite which compares the historical pricing to current and calculates risk exposure.

• Wrote S QL queries in Aqua Data studio, TOAD and Teradata SQL assistant to verify the database and perform backend testing on TeraData and Oracle databases.

• Performed data validation on I nformatica graphs.

• Managed a team of 9 offshore testers, conducting daily status meetings, participating in Knowledge transfer and escalating appropriate issues.

Environment: Backend testing, LoadRunner 9.x, Teradata, DataMart, Manual testing, TFS, MTM, Java, Oracle, SQL, .NET, QTP 9.5, UNIX, ETL

Wells Fargo Advisors, St. Louis, MO August 08 – January 2010 QA Analyst

Responsibilities:

• Created t est plan , t est scripts and t est strategy as per the business requirements and executed the test cases with complete documentation for multiple phases, enhancements, patches and builds.

• Conducted performance testing on the J ava a nd . NET based Contact management application using HP L oadrunner.

• Was involved in the AG Edwards/ Wachovia Securities Data c onversion and M igration effort.

• Designed and executed of s tress/load benchmark tests.

• Analyzed the application, prepared the infrastructure and a utomated the tests using Q TP.

• Used/setup multiple object r epositories ( shared and local) in Q TP.

• Parameterized tests in Q TP to check the performance of the application with multiple sets of data.

• Was extensively involved in manual testing of an E FT application over multiple phases and builds.

• Used QTP to automate the testing for a broker reporting tool built entirely on J ava.

• Tested applications within the core Wells Fargo/ Wachovia r eal time market data feed application S martStation.

• Wrote S QL queries to verify the database and perform backend testing on Oracle database.

• Analyzed the application and performed Black Box and end to end manual testing.

• Used Q uality center extensively to upload test scripts, write manual test cases, execute test cases, track defects and escalate the issues.

• Created and executed manual response time tests for every new build deployed in various environments (DEV, Test and Production)

• Performed S moke test of the application and reported the status to all users of the test environment.

• Wrote and executed U NIX shell scripts to test various Java based applications.

• Performed full r egression t esting after deployment of every build, patch and fix.

• Was Involved in GUI testing, Net Scalar Testing, Batch Testing and adhoc system testing.

• Was extensively involved in both front end and back end testing.

• Developed and ran S QL queries using T OAD to check the database and its contents.

• Managed an offshore t eam of 7 QA testers assigning tasks, tracking defects and escalating issues.

• Coordinated "b ug scrub" meetings with development and Integration team in prioritizing the defects and validating known bug fixes.

• Conducted, coordinated and performed UAT with the QA team and the business users. Environment: SmartStation, HP Quality center, Java, Java script, .NET, MS Office, HP Loadrunner, SQL, Manual Testing

Sunrise Senior Living, Mclean, VA August 07 – August 08 QA Consultant/ Performance Tester

Responsibilities:

• Used LoadRunner to implement p erformance testing o f v arious Oracle Portal / web applications

(TeamLink, Oracle Business Intelligence, Compliance etc), People soft applications (Vertex, PS financials), web based applications( Yardi system’s Basis, AaStra’s OPAS etc) and other internally written J ava based applications.

• Was responsible for writing Q TP scripts to automate tests for various Oracle Portal / web applications (TeamLink, Oracle Business Intelligence, Compliance etc), People soft applications

(Vertex, PS financials), web based applications (Yardi system’s Basis, AaStra’s OPAS etc) and other internally written J ava based applications.

• Created o bject repositories and f unction libraries to be used in Q TP automation.

• Created various c heckpoints such as standard checkpoint, text checkpoint, database checkpoint within the Q TP scripts

• Parameterized tests in Q TP to check the performance of the application with multiple sets of data.

• Performed performance testing on an in house Report Render application developed in . Net 2003.

• Used various L oadrunner p rotocols such as Web (HTTP/ HTML), Web (Click and Script), Citrix ICA, Oracle NCA and Oracle Web Application 11i for Performance testing.

• Extensive experience in R oot cause Analysis a nd reporting of performance test results to the project managers and other stakeholders.

• Conducted Performance tests and functional tests on O BIEE reports.

• Tested applications running on A PACHE web server.

• Was involved with P erformance Tuning using Loadrunner t uning module.

• Used B ugzilla extensively to track defects and escalate the issues.

• Analyzed p erformance bottlenecks and reported it to the development team.

• Conducted Performance / Stress tests, Performed usage analysis, generated performance statistics on a web application built entirely using Microsoft .NET Framework. The application "Rehire Portal" was used by HR hiring managers, Community VPs' and IT Directors.

• Ran Load tests in different scenarios to test the performance of systems under stress.

• Analyzed the load tests and presented the results to the developers, managers and other stakeholders.

• Used Q uality center to upload test scripts (from Loadrunner and QTP), write manual test cases, upload the results, track defects and escalate the issues.

• Used BMC M ainView Mainframe performance monitoring tool.

• Automation – created scripts in QTP for Order Management flow.

• Connected to SQL Server database directly with QTP for extensive data testing in lieu of using QTP Data Table

• Was extensively involved in pre production and post production testing D atastage sequences

(E TL) .

• Ran implementation scripts in the test environment and was involved in testing SQL server DTS packages.

• Performed a full r egression Testing after the bugs were fixed

• Was extensively involved in both front end and back end testing.

• Developed S QL queries to check the database and its contents. Environment: HP Loadrunner, HP Quality center, Java, J2EE, HP Performance Center, QTP,OBIEE, Manual Testing, MTM, MS Office, SQL, PeopleSoft, TFS, DataStage, IBM AS 400 Schering Plough, Kenilworth, NJ April 06 – August 07 QA Consultant.

Responsibilities:

• Deployment and validation of F DA 21 CFR Part 11 along with c GMPs, G LPs, and G XPs.

• Created the t est Plan, t est scripts and executed the test cases with complete documentation.

• Used L oadRunner to implement p erformance testing.

• Conducted Load/ Performance Tests on an in house . NET 2003 based reporting application.

• Was responsible for writing Q TP scripts to automate tests for various 3r d party applications and other internally written Java /J2EE based applications.

• Implement QUALTY MANAGEMENT tools and Methodologies in the SDLC and Regulatory Infrastructure

• Tested HFM (Hyperion Financial System9 Financial Management) based custom application.

• Worked with debugging U nix/Linux Shell scripts and writing wrapper scripts for testing process.

• Worked extensively with Upstream WebLink DataMart, which involved importing Files, Validation, export and checking.

• Was involved in I Q, OQ, PQ t esting of various H IPPA eligible applications.

• Reported bugs using a application called T eamTrack and actively interacted with developers and end users to resolve technical issues

• Was involved in functionality and integration testing initially and after the bugs were fixed.

• Performed G ap analysis in co ordination with the QA manager and developers.

• Wrote S QL queries in UNIX scripts to prepare test data.

• Responsible for performing Integration testing, performance testing, whitebox testing, Functionality testing, Negative testing, Positive testing, Regression testing on the application. Environment: L oadRunner 8.x, Hyperion System Financial Management (HFM) version 4.1, IBM AS400, Java, JProfiler, Upstream WebLink DataMart version 8.3.1, Windows NT, UNIX, SQL and Manual Testing. Education:

• Bachelor of Engineering in Electronics, Madras University, India.

• Masters in Information Technology and Management, Illinois Institute of Technology, Chicago, IL.

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