Administrative Assistant

MARIBEL RODRIGUEZ

**** *. ******** **. #**, Mesa, AZ 85206

Cell: 480-***-****

************@*******.***

Summary

Dedicated and focused Administrative Assistant with over 16 years of experience who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals and company deadlines. Flexible and hardworking with strong drive to succeed. Seeking a position in a challenging and people oriented environment where I can maximize my customer service/sales experience.

Skill Highlights

Ability to work under stress and to handle emergency situations.

Bilingual (English & Spanish)

Knowledge of New Market Delphi system

Proposal response sites, such as Cvent, StarCite, E-Proposal and New Market SUE/L2R.

Documentation & filing

Travel arrangements

Knowledge of Microsoft Word, Outlook, Epicor Procurement.

Ability to identify, analyze and solve problems.

Team player.

Professional Experience

El Conquistador, A Waldorf Astoria Resort

Fajardo, PR

Sales & Marketing/Administrative Assistant 10/2009-07/2016

Responsible for assisting the Director of Sales and two Sales Managers.

Ensuring the smooth flow of information and follow up for existing and prospective customers.

Processing sales leads and assuring leads are directed to the appropriate staff members.

Data entry to track the delivery of sales literature, product samples and other necessary services to customers as directed by the sales staff or management.

Answer telephone calls, convey messages, and monitor the flow of e-mails.

Answer routine product questions and direct questions to appropriate personnel when necessary.

Prepare expense reports for Sales Director and Managers.

Conduct property site inspection when requested.

Submit manager’s schedule and PAF’s to Payroll.

Meeting & Conference Services/Catering Administrative Assistant 10/1998-10/2009

Responsible for clerical, administrative, and other duties.

Responsible for answering heavy phone calls, e-mails and responding accordingly in a timely manner.

Maintained adequate inventory of office supplies and submitted purchase requisitions for the department.

Responsible for the completion and distribution of banquet event orders. Maintained a trace file.

Supported and assisted Meeting & Conference Services Managers with their groups.

Preparation of pre-planning wedding agendas and setting up vendors appointments.

In charge of touring brides & grooms through the different hotel areas and preparing all details.

UCC National Headquarters

Cleveland, OH

Administrative Assistant 02/1993-09/1998

Responsible for answering phones, faxing and mailing documents.

Arrange reservations for stateside visitors.

Heavy preparation and distribution of group packages for seminars, preparation of invoices and follow ups.

Accounts Receivable, submitted monthly reports to Head Department and preparing agendas.

TDA Group (Public Relations Agency)

Cleveland, OH

Executive Secretary to Agency President 05/1990-02/1993

Greeting customers.

Attended meetings with the Agency President, transcribed; prepared agendas; set up travel arrangements and kept president’s daily agenda.

Responsible for answering incoming calls, faxing and handling heavy copying.

Participated in video clips for public relations presentations.

Education

University of Puerto Rico 06/1987

BA in Business Administration

Minor in Secretarial

References upon request.

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