Customer Service Social Media

Ian J. Mooney-Salazar

Phone: 847-***-**** Email: ****************@*****.***

www.linkedin.com/in/ianmooneysalazar

EDUCATION

Northeastern Illinois University Chicago, IL

Bachelor of Arts: Communication, Media and Theatre Dec. 2015

Minor: Mass Media

Relevant Coursework:

Public Relations, Intercultural Communication, Video Production, Film, Filming, Television and extensive Spanish course work

Relevant Projects:

Completed documentaries in a video production class as a student at NEIU. Filmed and conducted interviews and b-roll for those documentaries

Completed many research projects on a wide range of topics involving the synthesis of in depth interviews and fact-based research

EXPERIENCE

North River Commission Chicago, IL

Intern Feb. 2016-May 2016

Non-profit community and economic development organization

Worked independently in affordable housing and property development

Updated statuses for social media accounts such as Facebook and Twitter

Reviewed, researched, and updated information for over 100 buildings

Planned and scheduled upcoming meetings and events

Communicated with landlords, property managers, and internal staff to coordinate events

D’Agostino’s Pizza & Pub Wheeling, IL

Server May 2014-July 2016

Waited tables, took specialized orders, cash handling, operated cash register, and interim bartender

Provided customer service and made sure the customers enjoyed their time in the restaurant

Covenant Village of Northbrook: Assisted Living Complex Northbrook, IL

Server June 2008- Feb. 2014

Waited and bussed tables. Kitchen prep and cook assistant

Made sure the residents enjoyed their dining experience, and helped the kitchen when needed

Decoma Day Camp Northbrook, IL

Activity Counselor June 2007-Aug. 2007

Instructed and supervised rock climbing for children ages 4-12

Looked out for the children’s safety while providing them with a healthy summer activity

SUMMARY OF SKILLS

Proficient written and oral communication skills

Conversational Spanish speaking skills

Microsoft Word, Excel, PowerPoint, and Outlook

Social Media- Facebook and Twitter

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