Customer Service Home Health

Chyrl Witter

**** ***** ******, ******** ****, NY 11418

Tel: 718-***-****

E-mail: *****.*******@*****.***

SUMMARY OF QUALIFICATIONS:

Excellent Customer Service Skills

Highly skilled in assisting clients with activities of daily living

Demonstrated ability of performing errands, meal preparation, transpiration, laundry and all other required patience care responsibilities

Superior Knowledge and Experience in Housekeeping, Cleaning and Janitorial Maintenance

Compassionate nature and loving disposition

Excellent communication skills

Ability to work independently and great dependability.

Strong ability to learn new tasks and make decisions easily

RELEVANT EXPERIENCE:

Housekeeping

Swept, mopped, scrubbed, dusted, waxed and polished furniture, windows, floors, walls, furnishings, equipment, and hardware. Cleaned and disinfected washrooms, laboratories, and bedrooms. Moved equipment and furniture. Removed soiled and contaminated dressings and supplies. Kept bathroom supplied with paper, towels, and soap. Collected and dispose of waste and garbage. Maintained inventory cleaning supplies.

Patient Care

Assisted clients with personal hygiene. Provided nutritional support to elderly

Performed errands. Helped with ambulation and exercise. Accompanied clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship. Maintained records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager. Administered prescribed oral medications under written direction of physician or as directed by home care nurse and aide.

Customer Service

Listened attentively and critically to all customer’s/client’s issues.

Responded promptly and answered/resolved customer/client inquiries and complaints.

Investigated and resolved issues and/or problems.

Provided customer service with feedback in a timely fashion.

WORK HISTORY

2014 – Present Home Health Aide White Glove Community Care, Brooklyn, NY

2011 – Present Home Health Aide VIP Care Agency, Queens, NY

2007 – 2010 Porter Link Condominium, New York, NY

1998 – 2003 Home Health Aide Partners in Care, New York, NY

2003 – 2007 Home Health Aide Region Care Agency, Queens, NY

1993 – 1998 Home Health Aide Best Care Agency, Hempstead, NY

EDUCATION & TRAINING

1988 – 1991 Erasmus Hall High School, Brooklyn, NY

2014 OSHA 29 CFR 1910 (10 Hour General Industry Outreach)

2015 OSHA 10

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