Sales account manager
Resume:
Janet J. Jones
Hamilton, Ontario
**************@*****.***
OBJECTIVE:
To attain a responsible and challenging position that will allow me to utilize my skills, attributes and provide me the ability to develop personally and professionally.
SKILLS & ATTRIBUTES:
•Excellent analytical and problem solving skills
•Forecasting attainable goals
•Ability to manage complex and conflicting demands
•Strong team player, able to build and nurture solid working relationships
•Self-motivated with the ability to work under minimal supervision
•Commitment to the delivery of high quality support and service
•Exceptional interpersonal and communication skills
•Desire and commitment to continuous improvement and learning
•Computer – Microsoft Office Applications (Word, Excel, PowerPoint), Windows XP, AS400 and Navision
WORK EXPERIENCE:
LINEMANS TESTING LABORATORY / LTL UTILITY SUPPLY Feb 2013-Present
INSIDE SALES SPECIALIST/ACCOUNT MANAGER
Educated customers on safety products and Testing. Annual monthly and quarterly sales forecasting. Mainatain and create Customer accounts. Calculating GP/Upselling. Responsible for the Western Provinces, Southern Ontario, Quebec and the Maritimes on the distributor level.
NEDCO - HEAD OFFICE Mar 2011- Feb 2013
INSIDE SALES - Electrical Contractor / Telecom / Security - Order Desk.
Processing Purchase Orders. Calculating GP/Upselling. Maintaining customer accounts. Credits/returns. Expediting. Direct purchasing.
NEDCO - HEAD OFFICE June 2007 – Mar 2011
INSIDE SALES - OPG / SYSTEMS CONTRACT COORDINATOR
OPG Nuclear/Fossil/Thermal plant locations. Processing PO's via EDI. Maintaining approx 15 different accounts within Ontario. Expediting material. Direct purchasing with supplier. Attending monthly score card meetings. Resolving on time/OSD&D issues. Maintaining customer contract pricing ex: Sears, Shoppers Drug Mart and Petro Canada. Worked directly with AS400 / EDI / Purchasing Dept /CSA Electrical Inspectors
NEDCO/WESTBURNE RUDDY - HEAD OFFICE Jan 2006 – June 2007
CREDIT/COLLECTIONS REP
Collections of outstanding customer balances throughout Ontario. Responsible for approx 200 accounts monthly. Creating and resolving credits, overbillings and claims. Monthly account reviews regarding increased credit limit and/or credit limit decrease. Worked directly with AS400 and Branch Managers
NEDCO - HEAD OFFICE Jan 2005 – Jan 2006
NEW APPLICATION CLERK
Reviewing and processing customer applications. Performing credit and back ground checks. Maintaining / updating customer accounts. Worked directly with AS400 and Branch Managers
EDUCATION / EXTENDED TRAINING/ SEMINARS:
EPEC PROGRAM – Bronze level completed. Currently enrolled in SILVER level
Various training with Electrical Manufactures -to increase product knowledge
W.H.M.I.S
Various indept product training to increase knowledge
Trade Show Hosting
Business Accounting - Sheridan College (Night School)
Royal Regiment of Canada Militia / Infantry / Firearms training
Sheridan College - Police Foundations / Private Investigations
Port Credit Secondary - High School Diploma
Contact this candidate