Customer Service Assistant

CURRICULUM VITAE

PERSONAL INFORMATION

Surname: Ramaloto

First name: Tsela

Home address: P .O. Box 3495 Serowe

Contact address: Private Bag 003 Letlhakeng

Phone: +267-*******/253 Cell:+267-********/+267-********

Email Address: *********@*****.***

Marital status: Single

Nationality: Citizen of Botswana

Date of birth: 03 January 1974

Place of Birth: Serowe

Gender Male

PROFILE

I am a hard working team player and I enjoy exceeding targets. I look for ways to do things better because I am motivated by being successful and achieving.

CAREER OBJECTIVE

To obtain career position with a well-established organisation that offers an opportunity for continuous learning and development to enable the attainment of personal and organisational excellence.

WORK EXPERIENCE

I am working as Chief Technical Assistant welder and my work involves the following:

Receive job cards from immediate supervisor, and attends to defects as described in the job card. Brings to attention of supervisor any additional defects observed, seeks advice and guidance and takes action as instructed.

Carrying out welding duties for council fleet

Attend kick-off meetings with clients and work with client inspector to meet quality project requirements.

Track weld repairs for each welder and for different areas and summarize at the end of the project (repair %).

March 1999 to date - Kweneng District Council Letlhakeng

Working as Senior Technical Assistant welding and fabrication

May 1998 to January 1999 - Worked for Pipe Work Services Gaborone

Carrying out welding copper pipes, mild steel pipes, making the reserve tanks for boilers etc.

February 1996 to March 1998 - Worked for G. I. E. C Gaborone

Carrying out boiler making duties in the site and workshop

EDUCATION

2001 - 2005 Palapye Vocational Technical College Palapye

oNational Craft Certificate in Welding and Fabrication

oPassed

1992 – 1994 Serowe Brigade Development Trust Serowe

oTrade Test B and C in Welding and Fabrication

oPassed

2007 - 2008 Botswana General Certificate of Secondary Education Molepolole

oKweneng Rural Development Association Private School

oBGCSE

1989 – 1990 Junior Certificate Serowe

oBoipelego Community Junior Secondary School

oAchievement: Third class

1982 – 1988 Primary School Leaving Examination Serowe

oKhama Memorial Primary School

oAchievement: Third class

KEY SKILLS AND ACHIEVEMENTS

August 2001

Attend workshop for Performance Management System {PMS}. Topics Included – Importance and Power of vision, Teamwork, Productivity and quality, and Customer Service.

November 2002: Class B Drivers Licence

HOBBIES

Listening to music and watching TV event like football

REFEREES

Mr O Kuti Chief Civil & Mechanical Officer Selibe Phikwe Town Council

Tel: +267-******* Cell: +267-********

Mr M Morapedi Deputy Council Secretary South East District Council

Tel: +267-******* Cells: +267-********

Mr. M Sefhemo Chief Technical Assistant, (auto) South East District Council

Tel: +267-******* Cells: +267-********

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