Experienced in records management, warehousing...
Resume:
Monte A. Hicks
Snellville, GA 30039
***********@*****.***
A highly motivated, skilled industrial industry employee seeking a position in a multifunctional organization where my experience and skills will support and increase productivity within an established company. A determined and engaged leader with a successful track record of product and personnel management which further motivates internal and external customers in order to promote revenue and growth.
Professional Experience
Access Tucker, GA
Record Center Supervisor 2004-2016
Transportation Specialist, Records Center Technician
§Supervised twenty-two team members by maintaining and creating shift schedules, managing inventory controls for cost effective operations and equipment usage and fielding operational questions from internal and external customers
§Stored and organized secure data media using internal company software to ensure client data protection
§Scheduled and completed preventative maintenance on machines to ensure productivity
§Created and submitted daily, weekly and monthly reports to management in order to document productivity
§Trained and supervised employees on company policy and procedure as well as monitored safety procedures during each work day and implemented safe environmental policies to ensure limited workplace accidents
§Reviewed data media and hard copy items to identify opportunities to reduce waste in resources, improve service quality and mitigate risk by providing detailed service reports
Kohl’s Department Store Snellville, GA
Ad Sets Associate, Freight Associate 2001-2010
Fulfillment Associate
§Communicated daily with fellow staff members, management, sales staff and vendors to ensure inventory was available in order to promote customer satisfaction
§Resolved issues upon initial contact when possible by troubleshooting inventory and cataloging issues
§Reviewed and prepared displays/image set ups according to vendor standards
§Maintained and reviewed internal information system daily for warehouse analysis to monitor inventory and sales
§Verified accuracy of product placement and scanning
Sun Brite Lawrenceville, GA
Deck Technician 2001-2004
§Prepared layout for projects
§Provided estimates to clients for projects, worked with materials such as wood, metal, plastics and/or fiberglass to complete projects
§Pressure washed and sealed home patios to customer specifications
§Serviced and repaired equipment daily
§Created invoices and billed clients based on services rendered
Bayliner Marine Corp Valdosta, GA
Craftsman 1994-2001
§Performed finish and rough carpentry services in the construction, renovation and repair and maintenance of boat decks
§Read and interpreted blueprints and schematic drawings to perform work assignments
§Repaired items constructed of wood and assembled pre-manufactured items for instillation using various hand guided CNC routers and table saws
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Education
University of Phoenix Atlanta, GA
Bachelors of Science in Information Technology
Specializing in Networking & Telecommunications 2015-Present
Dekalb Technical College Decatur, GA
Pursued studies in Electronic Engineering 2007-2009
Valdosta Technical College Valdosta, GA
Pursued studies in Electronic Engineering 1998-2000
Skills
§Accomplished in carpentry, hydraulics, pneumatics and electronic tool use
§10+ years of proven leadership skills in warehouse and client care services
§Proficient in Microsoft Office
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