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Customer Service Administrative Assistant

Location:
Texas
Salary:
12.00
Posted:
September 19, 2016

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Resume:

Lydia Wallis

*** ******* *****

Irving Texas ****0

972-***-****

Professional overlook

I have 10 years of customer service experience. I also worked for Fidelity Investments for 12 years I started in the mail room and later on became supervisor for the mass mail/production.

Experience

10/2011 to current date, Oak Farms, Dallas, TX

Administrative Assistant for Human Resource/ Document control

I received all incoming calls and answered all questions,I Am bilingual

I organized and updated files in the human resource department

I maintained the files of over 750 employees

10/2008 02/2010 Almond and Lee Law Firm

Clerk/Receptionist

Enter client’s payments and ACH drafts into the system.

Take all office calls for post petition clients, answer all questions in reference to the bankruptcy department, and make legal notes and documentation.

Write client letters and invitations to creditor meetings and financial seminars

Made hundreds of confirmation hearings and notified clients and Attorneys of court dates. 09/2005 05/2008 Fema, Dallas, TX

Call center Hurricane Katrina Victims

Assist clients with their emergency needs ( relocation, clothing assistance, and home repair)

Identify application processing and confirmation

Responsible for entering the client’s information into system

Gave clients valuable information on local shelters and food banks. Summary

I,am Dependable, Self Motivated and need very little supervision if any at all I take direction and follow orders well, I don't have a problem starting from the bottom and working my way up. I am confident that I will meet and exceed your highest expectations.



Contact this candidate