Sales Customer Service

SHIFA MANZOOR

*** ***** ***** ****, **********, CT, 06040 860-***-****

********@*******.***

Summary

Highly motivated and energetic college student with a strong work ethic and professional demeanor, excellent customer service and organizational skills, able to work independently; team-player and self-starter; multi-lingual in English, Pashto, Urdu and Hindi; seeking the position of Administrative Assistant.

Education

Manchester Community College, Manchester, CT 2015-Present

Enrolled in Associate in Science Degree Program in Social Services

Central Connecticut State University, New Britain, CT

Bachelors of Arts Criminology/ Minor: Sociology, 2010

Attended War on Drugs Seminar: National and state drug laws and policies, with special emphasis on searching for alternatives to the current policy of strict prohibition.

Related Courses

Criminology

Law Enforcement & Society

Correction

Moral Issues

Research Methods in CJ

Principles & Ethics in CJ

Extreme Offending

Field Studies in CJ

Criminal Procedures and Courts

Sociology

Internship

Judicial branch of Rockville, Vernon, CT May2016-Present

Intern, Court Clerk Office

Responsible for assembling documents and materials that are requires for court proceedings. Ensure all confidentiality is maintained for all files; provide general office support and assistance. Spent numerous hours in the court room observing legal proceedings such as burglaries, family domestic violence drug related charges, motor vehicle fractions etc.

Connecticut State Police, Middletown, CT

Intern, Sex Offender Registry Fall 2010

Worked with the database ensuring the validity of data, ensured the offenders’ photos and records are updated by checking their folders and database, wrote out arrest warrants, monitored sex offenders on regular basis, assisted agency’s clients in filing and sorting out folders, recorded evidence and documents of offenders, used cameras and photocopier, and communicated with team members on daily basis regarding the current offenders’ cases.

Employment

Sales Associate: Moodus Farms, CT 2004-2010

Responsible for hiring, training staff; Served Customers in a professional, helpful and courteous manner. Maintained inventory levels, ordered merchandise, and independently tracked all orders.

Sam’s Food Store, Manchester, CT

Senior Sales Associate 2012-2015

Managed Sam's largest-volume store with sales of approximately $30,000 per week; handled all merchandising, inventory control, ordering, cash control, and maintenance; directed sales floor activities, assist customers and address customer concerns; input data to prepare daily sales reports and regularly used weekly and monthly data to develop sales and promotional strategies.

References available on request

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