George W. (Bill) Ferguson
Reynoldsburg, OH 43068
**********@*****.***
Professional Profile
Skilled operations/production manager with Lean/TPM/CI success with additional expertise in project management and supply chain.
Process Improvement
Program Development
Strategic Planning
Cost Reduction
Operations Management
Site Selection
Process Flow
Lean manufacturing
Total Productive Maintenance
Continuous Improvement
Employee Relations
Performance Management
Budgeting
Team Leadership
Professional Accomplishments
Operations Management
Identified and corrected production process problems for Fortune 500 manufacturing organization. Saved $1000/week in time and reduced spoilage
Created competitor differentiation by thinking outside the box. Developed unique product by changing process flow saving $850/week
Identified quality issues by observing, analyzing and measuring account number quality. Recommendations resulted in raw material process change saved $2.5 thousand/week
Project Management
Managed project of printing tax forms for US military under significant time constraints. Including complete system rewrite during 2nd year
Lead team establishing corporate presence outside of United States. Resulted in opening new facility on schedule & budget and turning profit as scheduled
Exceeded customer (IRS) expectations by implementing 21 different monthly customer satisfaction surveys mailed on preset monthly schedule that had to be met
Cost Reduction/Savings
Analyzed Cost of Goods Sold (COGS) to identify savings ideas. Led consolidation effort to reduce staffing by 10% and inventory levels by 25%
Researched cellular and lean manufacturing/related maintenance. Lead to implementation of Total Productive Maintenance (TPM) saving over $800k in 2 years
Developed new data test process required by system change. Resulted in 50% increase in accuracy and 25% reduction in staff
Strategic Planning
Created and implemented corporate downsizing plan for Fortune 500 company. Reduced footprint from 62 to 21 plants saving millions of dollars
Determined inconsistent maintenance was cause of shortened life expectancy. Created/implemented equipment certification process that doubled life expectancy of corporate assets
Created strategic approach to deal with storm damaged facility. Resulted in seamless reconfiguration of plant with no customer service issues
Work History
Operations Manager
Collabera/PepsiCo, St. Paul, MN, 3/2015 to 7/2016
V-P Operational Support
Quality Park Envelopes, Minneapolis, MN, 11/2013 to 12/2014
Sr. Project Manager
Data Recognition Corporation, Maple Grove, MN, 6/2007 to 11/2013
Owner/President
Ferguson Learning Systems, Inc., White Bear lake, MN, 1/2005 to 6/2007
Education
BS in Business Administration
University of Phoenix
Corporate Training
Change Management/Mastering the Change Curve
Management Discussion Skills – Xerox
Compliance Hotline
Lean Manufacturing
Cellular Manufacturing
Business As Unusual
Counselor Relations – Wilson Learning
Executive Development Series - PDI