Management Human Resources

DUANE CARTER

*** **** ****** **** *******, Texas 77015 713-***-****

********@*******.*** www.linkedin.com/in/duane-carter-mba

SUMMARY

A highly motivated and results-driven human resources manager with extensive domestic and international expertise in employee relations, benefits and compensation, talent acquisition, interviewing and hiring, orientation and onboarding, personnel reduction and transition, leadership development, trend analysis/evaluation, and HRIS. Possesses diverse global experience with expatriates, foreign nationals, and local nationals. Utilizes excellent communication skills to coach management and mediate employee complaints. A highly collaborative top performer who implements effective solutions to improve performance, reduce costs, and achieve key company objectives.

Organizational Development

Negotiating

Budget Management

Strategic/Succession Planning

Talent Acquisition/Retention/Dev.

Conflict Resolution

Sarbanes-Oxley Compliance

EEO, ADA, OSHA, FLSA, DOL

HR Policy Development

Employee Relations

KEY ACCOMPLISHMENTS

Streamlined processes to reduce time spent on unnecessary paperwork by over 60% through creating and implementing electronic data files interrelating with HRIS, saving $800,000 in labor hours.

Developed process with business personnel to reduce overtime by 45%, saving approximately $13,000,000.

Established process to evaluate current personnel, including instituting training for employees and removing continuously ineffective members.

Reduced employee disruptions/grievances by 40% through training program developed with business personnel.

Directed and supported HR operations of over 15,000 employees in region.

EXPERIENCE

BAKERCORP, Houston, Texas

Human Resources Manager/Business Partner, 2015-2016

Administered multiple sites in West/Southwest and Canada regions. Directed employee relations, conflict resolution, PMR, coaching, counseling, job analysis/development, executive development, talent development/retention, strategic/succession planning and budgeting, as well as HR policy development and execution.

Facilitated conflict resolution seminar for all management personnel with direct reports.

Rewrote company’s job descriptions to comply with current market standards, reducing time to fill open requisitions by 40%.

CHICAGO BRIDGE & IRON COMPANY, Lake Charles, Louisiana and Beaumont, Texas

Senior Human Resources Generalist, 2013-2015

Supported over 1,300 employees at two sites (Lake Charles, Louisiana and Beaumont, Texas). Administered disciplinary actions, conducted investigations, managed employee relations, and assisted with performance management reviews. Oversaw talent acquisition, onboarding, and job fair recruiting. Facilitated new-hire and transfer orientations. Conducted termination interviews.

Created reward system for supervisors that consisted of awards and promotions to enhance disruption reduction program.

Increased personnel productivity by recruiting highly effective and proven personnel as well as analyzing current personnel for productivity and capability, reducing employee issues with supervisors.

DYNCORP INTERNATIONAL, Various International Locations

Human Resources Manager, 2011-2012

Managed six HR supervisors and generalists at ten regional sites, with support for 2,000 employees. Coached and counseled senior management, managers, and employees on company policy. Conducted inquiries/mediations of employee and management complaints. Administered disciplinary actions and reviewed/approved transfers and promotions. Analyzed employment trends. Completed special assignments, including development, coordination, and implementation of new programs and related policies. Ensured compliance with government regulations throughout area. Conducted and assisted with performance management reviews. Supplied senior management and employees with efficient issue resolution.

Presented direction and proactive advice to management in areas of production improvement and policy analysis.

Resolved safety infractions within workplace to prevent future occurrences.

Oversaw talent acquisition and management, streamlining HR operations, processes, and procedures.

Delivered HR reports, data, and information to senior management.

Facilitated performance reviews for management/foreign service agreements.

Led demobilization exit interviews as well as new-hire and transfer orientations.

Created and delivered new processes/programs to management and employees on consistent and timely basis.

Developed and assessed individual and organizational capabilities of leadership, providing appropriate intervention.

Processed visas for foreign nationals as well as United States Forces badges (USF-I).

KELLOGG BROWN AND ROOT, Various International Locations

Human Resources Supervisor, 2008-2011

Oversaw more than 30 HR headquarters support personnel as well as 10,000 employees. Administered disciplinary actions. Reviewed and approved transfers and promotions for headquarters personnel. Led reduction in force (RIF) of over 5,000 employees in two-month span. Analyzed employment trends and data, reviewed HRIS (SAP), performed quality checks to ensure correct and timely data input, and directed succession planning within department/headquarters personnel. Completed special assignments, including development, coordination, and implementation of new programs and related policies to distribute throughout Middle East region. Ensured compliance with government regulations throughout region.

Assisted senior management with staffing and budgeting of estimate analysis for Middle East operations.

Provided appropriate training, consultation, and guidance for senior management and employees on company policy.

Performed and assisted with performance management reviews for management/senior management.

Supplied senior management and employees with efficient dispute resolution.

Presented direction and proactive advice to management in areas of production improvement and policy analysis.

Led talent acquisition and management for headquarters positions.

Created and delivered new processes/programs to management and employees on consistent and timely basis.

Developed and assessed individual and organizational capabilities of leadership, providing appropriate intervention.

Conducted demobilization interviews as well as new-hire/transfer orientations.

Contributed to RIF of company personnel throughout theater.

Resolved safety infractions within workplace to prevent future occurrences.

Senior Human Resources Generalist, Operations, 2008

Supervised over 25 HR generalists, HR associates, and travel/housing employees, with responsibility for over 800 staff. Directed employee relations, investigations, and dispute resolution. Managed compensation and benefits for employees onsite. Led talent acquisition and management for site. Reviewed promotions, demotions, and transfers. Ensured government compliance and adherence to regulations for housing (billeting) and mail.

Reduced overtime by 45%, saving project $13,000,000 by instituting department training for supervisors.

Resolved safety infractions within workplace to prevent future occurrences onsite.

Human Resources Generalist and Associate, 2005-2008

Led six HR associates at three sites with over 600 employees. Managed compensation and benefits as well as employee and dispute resolution for all employees onsite. Oversaw talent acquisition, interviewing and new hire/transfer orientation for the sites. Input and reviewed information in HRIS (SAP). Performed quality checks of HRIS, ensuring timely and accurate input of data. Provided resolutions to safety infractions within workplace to prevent future occurrences.

ADDITIONAL EXPERIENCE

Professional Basketball Player, Various International Locations, 1995-2004

Played Power Forward on 14 different teams in 14 countries, including, but not limited to, Brazil, Argentina, France, Poland, Russia, Saudi Arabia, Taiwan, China, and Philippines.

EDUCATION

UNIVERSITY OF PHOENIX, Houston, Texas

Master of Business Administration, 2007

UNIVERSITY OF CALIFORNIA, SANTA BARBARA, Santa Barbara, California

Bachelor of Arts, History, 1995

AFFILIATION

SHRM

COMPUTER SKILLS

SAP, Taleo, ADP, PeopleSoft, Oracle, SharePoint, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

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