Customer Service Cash Handling

Lisa Pollock

**** ****** *****, ************, ** 30677 * Cell: 770-***-**** * ***********@*****.***

Professional Summary

Motivated customer service specialist with over 25 years retail experience in a fast paced, team based environment.

Skills

Attention to detail

Team building

Filing and data archiving

Customer relations

Invoice coding

Pleasant demeanor

Professional phone etiquette

Excellent communication skills

Flexible

Thrives under pressure

Talented multi tasker

Mathematical aptitude

Cash handling

Credit card processing

Trusted key holder

MS Windows proficient

Work History

Office/Food & Beverage Mgr., 06/1992 to present

City of Sugar Hill Golf Club – 6094 Suwanee Dam Rd., Sugar Hill, Ga. 30518

Oversee daily operations for staff of 25+ employees

Oversee inventory and office supply purchases

Organize new hires, security and temporary paperwork

Post receipts to appropriate daily ledger accounts

Created daily and monthly cash reports for accounting management

Upheld strict cash handling procedures

Processed orders on a computerized Point of Sale system

Maintained a consistent, regular attendance

Handle all photography needs

25+ years of customer service experience

Handle troublesome customers

Ordering of all food and spirits and maintain inventory

Answering phones and taking accurate messages

Construction Secretary, 01/1990 – 06/1992

City of Sugar Hill Golf Club – 6094 Suwanee Dam Rd. Sugar Hill, Ga. 30518

Opened and properly distributed all incoming mail

Answered and managed incoming and outgoing calls while recording accurate messages

Screened applicant resumes and coordinated both phone and in-person interviews

Maintained a clean reception area, including lounge and associated areas

Education

GED: 1980

North Gwinnett High School- Suwanee Ga.

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