Wendy Glover

**** ****** **** ****, ***. **** Atlanta, GA 30318 478-***-**** acwn2s@r.postjobfree.com

Credit & Finance Manager

Proven leader in Credit and Finance Management with more than 12 years of experience in increasingly senior accounting and finance roles with total accountability for credit decisions and collections operations. Innovation and improvement in financial processes, tools, and technologies has resulted in optimized workflow, well-managed risk, and the achievement of key performance metrics. Skilled in all areas of General Accounting and Financial Analysis, including general ledger management, financial statements and reporting, and analytics. Motivates team success and builds strong customer and internal relationships with dynamic communication and negotiation skills. Proven expertise in:

Credit Analysis & Decision-Making

Billing & Collections Management

Reduction of Aging Invoices

Continuous Process Improvement

Accounting Processes & Controls

Financial Analysis & Reporting

Team Leadership & Motivation

Strategic Planning & Collaboration

Core Technologies

AS400 • Peachtree Accounting Software • PeopleSoft • Microsoft Office Suite (Excel/Word/PowerPoint)

Professional Experience

MCCLATCHY SHARED SERVICE CENTER – Macon, GA / Miami, FL

Credit Manager, 2007 to 2016

Protect company financial security and minimize aging accounts by assessing the credit risk and viability of new and existing customers, using financial analysis methods and standards to make credit approval decisions. Adhere strictly to company policy by initiating service shut-off and reinstatement processes for past due accounts. Continually improve financial insights that drive business success by creating, executing, and reviewing metrics reporting, month-end closing, and RCTS Reporting.

Key Contributions:

Recommend strategy adjustments and revisions based on analysis of financial data, resulting in continuous improvements to credit and collections policies and processes.

Partner with team members to identify improvements, technological innovations, and automation opportunities that increase the efficiency and effectiveness of billing and collections workflows.

Manage the performance of collection agents, billing staff, and managers by defining and motivating the achievement of Key Performance Indicators (KPIs) and quality measures.

THE TELEGRAPH/MCCLATCHY NEWSPAPER – Macon, GA / Miami, FL

Regional Credit Manager, 2007 to 2014

Directed billing and collections operations by building and motivating the quality work of a team of six financial services staff. Executed sound credit decisions by leveraging financial expertise to evaluate clients’ creditworthiness based on data collected from Credit.Net, TransUnion, and Dunn & Bradstreet. Maintained a clear picture of financial health and facilitated month-end close procedures by preparing general ledger accounts, balance sheets, and journal entries.

THE TELEGRAPH/MCCLATCHY NEWSPAPER, continued

Key Contributions:

Optimized billing and collections processes while managing financial risk by developing and implementing departmental policies and standards in line with financial best practices and regulations.

Slashed 90-day aged invoices by 57.9% and reduced the ratio of 90-day collections to total amount due by 7%, achieving by identifying and addressing opportunities to improve collections processes.

13 WMAZ TV – Macon, GA

Accounting Assistant, 2005 to 2007

Supporting total accounting operations by adhering to the standards and methods of Generally Accepted Accounting Principles (GAAP) to achieve accuracy across general ledger accounts, financial statements, balance sheets, monthly journal entries, and payroll processing. Worked closely with senior managers to document and offset unusual expense variances in several areas, minimizing the impact of variances to company cash flow and financial assets.

Key Contributions:

Tasked by the CFO to produce detailed monthly financial management reports and Board packages critical to executive-level performance evaluation and strategic planning.

Boosted business revenue by analyzing advertisers to extend credit to new accounts that expanded the station’s advertising base.

MACON CHAMBER OF COMMERCE – Macon, GA

Accounting Clerk, 2003 to 2004

Simultaneously performed diverse accounting functions while managing general office administration, ensuring efficiency and professionalism. Processed Accounts Payable invoices and Accounts Receivable payments to post and deliver payments on time, resulting in positive business relationships with both customers and vendors. Produced monthly reports and financial statements essential to the assessment of financial performance.

Education and Certification

Master of Accounting in Accounting & Finance

American InterContinental University, Atlanta, GA

Bachelor of Business Administration in Accounting & Finance

American InterContinental University, Atlanta, GA

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