OGOLO ANN ANIETIE
Bronxville, New York, 10708,
Email: ***********@*****.**.**, ********@*****.***
PROFILE SUMMARY
A dependable employee who enjoys establishing excellent customer relations and successfully managing customer issues. An organized, accurate and fast worker with solid computer skills and sound knowledge of cash management principles. Known for a strong work ethic, excellent communication skills and the ability to deliver a high quality service.
SKILLS
Sound mathematical skills
Customer relations and services
Transaction handling
Quick learner and easily assimilate new concept
Communication and Interpersonal Skills
Skilled at operating scanners and affiliated POS system
Intermediate skills in MS Word and Excel
WORK HISTORY
Store Clerk – Ripulright Stores, Abuja, Nigeria
January, 2015 – March, 2016
Assist and help customers in locating the merchandize they require.
Maintain and manage the store premises keeping it neat and clean.
Assist customers in billing and payment processes at the stores counter.
Resolve and handle customer issues effectively.
Display and organize products in a store for the customers to locate easily.
Handle merchandize in a store in a safe and secure manner.
Customer Service Representative, Chams Plc, Abuja, Nigeria
August, 2011 – February, 2012
Greet customers warmly.
Handle customer inquiries and complaints in person, via phone or email.
Handled incoming calls
Scheduled appointments.
Cashier - Tito Restaurant, Makurdi, Nigeria
February, 2009 – July, 2011
Courteously greet customers
Operate scanners and/or POS machines for sales transactions
Collect payments and make change for cash transactions
Balance cash book at the end of each shift.
Maintain records of all transactions
Assist with store stocking
EDUCATION
B.Sc Computer Science, 2012
Benue State University, Makurdi, Nigeria
High School Diploma, 2000
Uniport Demonstration Secondary School, Rivers State, Nigeria
PERSONAL INTEREST
Shopping Travelling Reading Football Chess
REFERNCES
References are available on request