Customer Service Sales

Darlene Biggs

**** ******** ***, *********, ** **207 H: 615-***-**** C: 615-***-****

**********@*****.***

Accomplishments

Highest in sales of the South East Region for 2009 (AFLAC)

Promoted to Accounts Payable from Receptionist after 4 months (Security Insurance)

Promoted to Commercial Customer Service and Sales after 1 year (Security Insurance)

Promoted to Sales and Cafeteria plan trainer (AFLAC)

Experience

Hearing Services of Nashville August 2013 to Present

Accounting and Financial Reports

Auditing patient accounts

Manage staff schedule

Administrative functions

Patient Relations & HIPPA Compliance

Customer Service Management and Sales Associate Feb 1998 to June 2013

American Family Life Assurance Corporation – Columbus, GA

Accounting and Auditing

Sales for Multi-Sate accounts

Managing Accounts in 23 States

Advise employees about available benefits

Assist employees in claims processing

Customer Service Representative Aug 1988 to Feb 1998

Security Insurance – Nashville, TN

Audits on Customer accounts

Manage a switchboard and correspondence

Responsible for all Accounts payable and Receivables

Education

Insurance 1994

Associated Insurance Licensing- Nashville, TN

Licensed insurance agent in sales Property and Casualty, Life and Health

Business

Middle Tennessee State University – Murfreesboro, TN 1985 to 1987

Enrolled in several business classes

Fulfilled general education requirements

Community Service

Boy Scout Leader, 2005 to present

PTO Communications Chairman for Goodpasture Christian School, 2006-2009

Neighborhood Association President, 1994-2004

References Available upon request

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