Human Resources Manager

MELISSA Y. MARCUS

***-** ******* **., *******, NY 11434

917-***-**** *********@*****.***

SUMMARY

Career professional utilizing education and business experience in managerial roles by adding value to organizations. Strong background in human resources, program management and administration.

EXPERIENCE

Queens Botanical Garden (QBG), Flushing NY 10/2015 – 6/2016

Office Services & Human Resources Manager

Processed all hiring and terminations assuring all documentation was obtained and accurate.

Developed succession plan for Executive Director with senior management staff to build competencies for positions.

Created job descriptions and researched best places to attract qualified candidates, set up and conducted interviews.

Administration of all health insurances, pension, transit check, and 401k plans.

Processed payroll and distributed paychecks; responsible for upgrade to ADP Workforce Now.

Jamaica Service Program for Older Adults, Inc. (JSPOA), Jamaica, NY 10/2009 – 10/2015

Associate Director of Administration/HR Manager

Managed all human resources functions assuring all labor laws met (ex: FMLA, FLSA, OSHA).

Developed and monitored company’s volunteer program.

Reduced costs by 30% of food services, supplies and health insurances through negotiating prices and fees while ensuring the continuation and enhancements of services.

Supervised Senior Employment Program, Transportation Services, and Food Management services to ensure departments ran effectively and efficiently along with responsibility of tracking and maintaining budgets.

Created training plan for employees to assure all mandatory trainings were met and development opportunities presented.

Set up and arranged special events (new employee orientations, benefit fairs, employee-of-the-year annual meeting, staff training day) to engage and inform staff.

Provided financial assistant working with external finance company.

The Apollo Group (University of Phoenix Online), New York, NY 7/2005 – 9/2009

Corporate Education Liaison (CEL)

Researched companies to create partnerships and form articulation agreements with the school. Provided information and updates through tables, sessions, and presentations. Set up and marketed at job/vendor fairs, and education events.

EDUCATION

University of Phoenix, Phoenix, AZ

Masters in Human Resources Management

Nyack College, Nyack, NY

Bachelors of Science in Organizational Management

ASSOCIATIONS

NAAAHR (National Association of African-Americans in Human Resources), SHRM (Society for Human Resource Management), Board Member of SQPA (Southern Queens Park Association)

ACCOMPLISHMENTS

“Employee of the Year”- Jamaica Service Program for Older Adults, Inc. – 6/2014

STEM Organization – “50 Women in Blue” honoree for Women’s History Month, Jamaica Queens –3/2012

ACTIVITIES

NY Chapter, President – Girlfriends Pathways to Empowerment, 2014 – Present

Active church member of Bellerose Assembly of God (BAOG) church.

Campaign assistant for Candidate for NYS Assembly – Lorraine Gittens-Bridges (2016)

Committee member for Candidate for NY State Senate – Leroy Comrie (2014)

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