Customer Service Sales

Robbie Reeves

Property Manager - Reeves Family Reality LLC

McDonough, GA 30253

acwmyi@r.postjobfree.com - 470-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Property Manager

Reeves Family Reality LLC - Jonesboro, GA - March 2006 to January 2016 Responsibilities

Prepare complex reports, ensuring full compliance with agency requirements and tight deadlines. Prepared; Professional correspondence to customers and vendors. Rapidly learn and mastered varied computer programs; Customer Service/Marketing/Problem Solving

Oversee front-office operations and provide impeccable customer service: Built a clientele supported by 60% referral business. Developed and implement strategic marketing plan for business: Launched a thriving private management firm

Created special promotions, write/design print and outdoor advertising, and coordinate all media buying. DETAIL MASTERY & ORGANIZATION

Manage all aspects of day-to-day operations as multi-site owner and practitioner of Reeves Family Reality LLC Finances: accounts payable/receivable, invoicing,

Accomplishments

100% Occupancy rate on low market properties. Achieved new clientele and excelled in new client base and provided outstanding customer service.

Skills Used

Project Management

Report Preparation

Written Correspondence

General Office Skills

Computer Savvy

Customer Service

Scheduling

Marketing & Sales

Front-Office Operations

Property Manager

REEVES FAMILY REALITY LLC - Jonesboro, GA - March 2006 to January 2016 Maintains property rentals by advertising and filling vacancies; negotiating and enforcing leases; maintaining and securing premises.

Property Manager Job Duties:

•Established a rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.

•Attracted tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.

• Initiated contracts with tenants by negotiating leases; collecting security deposit.

•Accomplished financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

•Maintained property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracted with landscaping and

•Maintains building systems by contracting for maintenance services; supervising repairs.

•Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.

•Enforces occupancy policies and procedures by confronting violators.

•Prepares reports by collecting, analyzing, and summarizing data and trends.

•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

•Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. EXECUTED Motivation for Sales, Meeting Sales Goals, Negotiation, selling to Customer Needs, Territory Management, Closing Skills, Prospecting Skills, Professionalism, Internal Communications, Listening, Communication Processes

Merchandising Specialist

Reeves Family Reality LLC - March 2007 to June 2011 Responsibilities

Merchandiser/Product Demonstrator

Reeves Family Reality LLC - Flint, MI - March 2007 to 2011

* Extensive product knowledge coupled with creative ideas for product applications

* Solid history of sales success. Proven ability to develop sales potential in new market areas.

* Strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals.

* Productive and efficient work habits without supervision. Self-motivator.

* Proven sales record

* Solid background in sales and product experience Accomplishments

Maximized sales and promotions for new products. Successfully set up store displays and executed planograms for store resets

DIRECT SHIPPING STORE/DELIVERY (DSD)

StoreWorker - San Antonio, TX - August 1994 to June 2003 Responsibilities

Department of Defense Commissary

Wurzburg Germany

StoreWorker

* Received palletized merchandise from vendors and contractors, Breakdown of palletized merchandise

* Sorted distributed various documents verified quantities against ordering documents

* Logged merchandise using hand held, manual, and computerized methods, operation of forklifts, pallet jacks, both manual and motorized, checking of store displays ensuring compliance with supervisor expressed standards

* Provided excellent customer service to patrons to ensure both a positive and pleasant experience while shopping at Department of Defense Commissary's

* Experience in training new employee's orientation, Supervisory experience

* Compliance with safety, established procedures and overall work production Accomplishments

Achieved numerous performance evaluations awards

Skills Used

electric forklifts and pallet jackets.

EDUCATION

MASTERS IN HUMAN SERVICES in PSYCHOLOGY MENTAL HEALTH UNIVERSITY OF THE ROCKIES - OOLORADO

2016 to 2018

Masters in Organizational Leadership/Management

Ashford University - Clinton, IA

2014 to 2015

BS in Social Science

Ashford University - Clinton, IA

2008 to 2011

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