Macneshia N. Anthony

**** ********* **** #****

San Antonio, TX 78229

210-***-****

acwmy5@r.postjobfree.com

Objective:

Seeking a position as a Medical Office Specialist where my educational background, communication, and interpersonal skills can be utilized to the fullest and lead to a successful career.

Knowledge & Skills:

•

• Filing insurance claims

• Payroll

• Financial management

• Patient filing systems

• CPT

• ICD-9 coding

• Medical transcription

• Accounts payable/receivable

• Office operations

• Reception duties

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Type 37 wpm

Experience:

Carenet Healthcare Services San Antonio, TX Sept. 2013 – Present

Lead Engagement Specialist

• Responsible for opening building, assign all work groups to each employee

• Coaching and monitoring team members on phone calls, perform quality assurance of employees time management, follow up time, adjust employee timesheets

• Take supervisor phone calls, record management, schedule training classes

West Corporation San Antonio, TX Apr. 2013 – Aug. 2013

Abbott Customer Care Associate Oct. 2011 – Dec. 2011

Aetna Insurance

• Provided insurance assistance for elderly and disabled customers

• Assisted in finding patient prescriptions under the Aetna/Medicare Formulary

• Prepared and guide customers through the Aetna enrollment process

• Educated customers on prescription coverage and plan selections

Regent and Associates Houston, TX Aug. 2012 – Feb. 2013

Collector’s Assistant

• Prepared letters: Rule 11, agreed judgment, and payment arrangement letters

• Prepared lawyer for court: Ensured all documentation was in files

• Greeted walk-in clients

• Performed collection of payments

• Utilized office machines and email communication

Epilepsy Foundation Central & South Texas San Antonio, TX Dec. 2011 – Jan. 2012

Medical Office Specialist – Externship

• Handled inventory of prescription medication received and given to patients

• Processed billing of Medicare and Medicaid via CMS 1500

• Filed patients’ charts

• Answered multi-line phone system

• Operated office machinery: fax, copy, scans

• Responsible for coding medical information as needed

Carter Taylor Williams Mortuary San Antonio, TX Dec. 2009 – Jan. 2012

Filing/Data Clerk

• Answered inbound calls

• Created memos and notifications

• Arranged and organize files

• Sent and received correspondences

• Collated documentation

• Responsible for bookkeeping duties

Education:

Kaplan College San Antonio, TX May 2011 – Feb. 2012

Medical Office Specialist

Sam Houston High School San Antonio, TX May 2004

Diploma

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