Office Medical Specialist
Resume:
Macneshia N. Anthony
San Antonio, TX 78229
****************@*****.***
Objective:
Seeking a position as a Medical Office Specialist where my educational background, communication, and interpersonal skills can be utilized to the fullest and lead to a successful career.
Knowledge & Skills:
•
• Filing insurance claims
• Payroll
• Financial management
• Patient filing systems
• CPT
• ICD-9 coding
• Medical transcription
• Accounts payable/receivable
• Office operations
• Reception duties
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Type 37 wpm
Experience:
Carenet Healthcare Services San Antonio, TX Sept. 2013 – Present
Lead Engagement Specialist
• Responsible for opening building, assign all work groups to each employee
• Coaching and monitoring team members on phone calls, perform quality assurance of employees time management, follow up time, adjust employee timesheets
• Take supervisor phone calls, record management, schedule training classes
West Corporation San Antonio, TX Apr. 2013 – Aug. 2013
Abbott Customer Care Associate Oct. 2011 – Dec. 2011
Aetna Insurance
• Provided insurance assistance for elderly and disabled customers
• Assisted in finding patient prescriptions under the Aetna/Medicare Formulary
• Prepared and guide customers through the Aetna enrollment process
• Educated customers on prescription coverage and plan selections
Regent and Associates Houston, TX Aug. 2012 – Feb. 2013
Collector’s Assistant
• Prepared letters: Rule 11, agreed judgment, and payment arrangement letters
• Prepared lawyer for court: Ensured all documentation was in files
• Greeted walk-in clients
• Performed collection of payments
• Utilized office machines and email communication
Epilepsy Foundation Central & South Texas San Antonio, TX Dec. 2011 – Jan. 2012
Medical Office Specialist – Externship
• Handled inventory of prescription medication received and given to patients
• Processed billing of Medicare and Medicaid via CMS 1500
• Filed patients’ charts
• Answered multi-line phone system
• Operated office machinery: fax, copy, scans
• Responsible for coding medical information as needed
Carter Taylor Williams Mortuary San Antonio, TX Dec. 2009 – Jan. 2012
Filing/Data Clerk
• Answered inbound calls
• Created memos and notifications
• Arranged and organize files
• Sent and received correspondences
• Collated documentation
• Responsible for bookkeeping duties
Education:
Kaplan College San Antonio, TX May 2011 – Feb. 2012
Medical Office Specialist
Sam Houston High School San Antonio, TX May 2004
Diploma
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