Ganesh Mallappa

Contact : 614-***-**** (Cell)

Email : acwmsk@r.postjobfree.com

PROFESSIONAL SUMMARY

QA lead consultant with experience in testing (12 yrs of exp.), test methodology, developing test cases, preparing system test plan, & documentation, standardizing procedures and establishing test environment.

Extensive experience in Finance, Insurance & Retail industry with clients like Huntington National Bank, PNC Bank, GE Capital Global Consumer Finance, JP Morgan Chase, Capital One Bank, Fifth Third Bank, CNA life, Nationwide Insurance, Progressive Insurance, De Lage Landen, The Kroger Co., Wal-Mart Stores, Inc. etc.

Define & Prepare Defect management, QA test life cycle process flow using MS-Visio

Implementing and maintaining Quality Assurance best practices.

Test Management of Retail Credit card application processing using TSYS, TSYS card Manager, TCI applications.

Experience includes testing of Client/Server; Internet & Intranet based applications, Integrations of application using web methods (web services –integrating using XML, MQ series), Legacy system environments in Banking & Finance, Insurance, Retail & Utilities, Manufacturing and Telecom Domain.

Very Strong Proficient knowledge of Unix Shell Scripts, MS-SQL, VB programming and C. Expertise’s in HP Quality Center include Test Director, and Quick Test Professional.

Knowledge of software SDLC process (V Model, water fall, RUP / Iterative model /agile methodology (SCRUM)).

Expertise in Mercury Suite /HP-ALM, Quick Test Professional, Mercury WinRunner

Possess an ability to understand the customer’s point of view, a strong desire for quality, an attention to detail and an ability to communicate with both technical and non-technical personnel.

Involved in business analysis, test management activities, interacting with end users, developers and business analysts.

Extensively involved in development design documents, integration test documents, status reports, traceability of requirements, risk analysis, scheduling estimates, timelines and milestones, setting priorities and also determining scope and limitations of tests.

Strong Communication and Leadership skills.

Possess strong Insurance, Banking & Finance, Retail & Utilities & Telecom background.

Involved in Full cycle implementation Experience includes, reviewing the system requirement specification document, use case document, Test Planning, Creating Test Plans, Test Cases, and Designing & Implementation of various test strategies.

Implemented black box testing, Navigation testing, Functional testing, User interface testing, Security testing, Performance testing, Stress/Load testing, Data driven testing, Configuration testing, Regression testing and User acceptance testing.

Experience in planning, estimating, budgeting and scheduling project and testing efforts.

Experience in managing small and large projects (upto 50K of development hrs.) through implementation process.

Skills / Testing Tools:

QA / Test life cycle process, Web / client server application testing, Back end Mainframe apps, ETL processing testing

HP ALM / Quality Center 11.0, Quick Test Pro 9.2, Otsort, WinSQL V4.5, Rational Clear Quest, Jira, BugZilla, Lotus Notes, Snagit

TFS, Training on Selenium Webdriver- Java Code.

Languages:

Unix Basic, Unix Internals, C programming JCL, Easytrieve V6.2, VS-COBOL II, MF-COBOL, Realia Cobol.

Servers:

Weblogic, MQ Series, Web sphere, IIS, PWS, Apache

RDBMS:

Microsoft Access, Oracle, DB2, Sybase, SQL Server 2005

Packages:

Oracle EBusiness Suite 11i, Trained on SAP -FICO (Financial & controlling Modules)

OS:

Linux, UNIX, Windows NT/2000/2003/XP/Vista/Windows Mobile,

Languages:

Unix Basic, Unix Internals, C programming JCL, Easytrieve V6.2, VS-COBOL II, MF-COBOL, Realia Cobol.

EDUCATION

B.Tech: Karnataka Regional Engineering College.

Mangalore University. Mangalore

Honors Diploma in systems Management

National Institute of Information Technology

Work Authorization

Green Card Holder

Project Experience

Role /Position: Sr. QA Lead / QA Manager May 2015 – Present

Project: Automatic Payments.

Company : Progressive Insurance, Mayfield, OH

Involved with the planning, controlling and monitoring, and also managing and directing the assigned project resources to best meet project objectives.

Managing “triple constraints” project scope, time and cost (quality also) in managing competing project QA requirements.

Participated in High Level Planning (HLP) to provide estimates on Automatic payment based on EFT / CC recurring payments.

Detailed understanding of below apps. Which support automatic payment functionality.

oSBR –Online Agency application,

oDAQ –Direct Sales online quoting application

oPolicyPro (Policy administration system –Enrollment & Policy servicing),

oProBill (Billing application) & other supporting system of policy servicing.

Act as BA-Business Analyst to identify product changes & developed High Level Story Cards based on the PBS (product breakdown structure) for below products.

oQuoting & servicing workflow management for EFT/CC payment methods.

oEnterprise level Deployment

oEnterprise Training & Manual.

oTesting (System, Integration & regression)

oData ware house & report generation.

oDevelop traceability of requirements in ALM.

Co-ordinate with SME’s to understand use cases & workflow of policy initiation & servicing process

Responsible for identifying, monitoring, and responding to risks associated.

Provide High level estimates & Release level planning for testing.

Co-ordinate with vendor (Chase Bank) management group for integration testing.

Developing test strategy workbook (TSW) based on high level product definition.

Adhered to enterprise level issue / defect management process to resolve defects.

Develop test plans for testing GUI-application & other downstream -Mainframe apps.

Update test strategy workbook to incorporate Integration tests, File creations, Database / Table changes.

Follow agile methodologyfor SDLC & ATDD testapproach during execution.

Driving decision-making across multiple platforms.

Generate ALM reports on test execution & summarize based on TSW on weekly basis.

oReview test cases developed &provide guidance to QA team members.

oDeveloped strategy to test development based testing & connect story card to collaborate system test work flow.

oIdentify test data requirement & table updates based on Work flow.

oDeveloped test scenarios to cover Agency, Direct customer, Servicing & IVR application.

oPresto - Bill plan (rating system) processing scenariosto accommodate new business, midterm changes, endorsements & renewal cycles of policies.

oDeveloped system test suite for processing credit cards of VISA/MC/Discover test scenarios.

oRegression test suite for Direct mail offers, EFT, Direct checking account options

oVerify & validate policy related forms (Cover letter,Dec pages, Payment schedule, State specific forms etc.)& documents prints during New Business, Midterm & renewal process due to recurring card installment processing.

oVerify POWR work item generated due to card decline / failure process.

oVerify IVR processing for EFT, Direct, Credit card processing.

oEnd to End, Release level testing was planned for test execution.

oPerform testing using Mobile or Tablet devices both on iOS & Android system.

oXML Validation of tag’s using BPWS tool, Verify Xml logs.

Environment / Applications:Policy Pro (Policy servicing) Pro Bill (billing application), SBR (AQAR, CQAR, VQAR) Agency policy initiation apps. .Net app SQL server, DAQ (Direct) customer front application C# SQL server,HTML pages, PRESTO(Mainframe application)HP-ALM 11.0,MS-Visio, MS-Office, MS-Project.

Role /Position: Sr. QA Lead September 2014 –April 2015

Project: Debit Card Pending Signature Alerts.

Company : PNC Bank,Strongsville,OH

Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application ( Genesis, Service Browser, SPIRIT,& Mainframe applications)based on the project (December release) Scope and SDLC methodology.

Review requirements and Developing & gathering use case scenarios.

Develop use case data model & Business process workflow.

Set up meetings with business users /SME's to review test artifacts & get sign off on these documents.

Responsible for deliverables, developing the Test Plans, Test Scenarios, and detailed Test Cases based on the Functional requirement & Business Requirements Specifications.(email/text alerts)

Issue handling &capturing defects in ALM.

Developed data simulation for testing POS/Signature card Alerts using work flow scenarios for Business & consumer cards.

Responsible for documenting and managing the Requirements Traceability Matrix (RTM).

Prepare project plan (test prep & execution activities)& Provide test estimations.

Coordinate with downstream applicationteam (Online banking & ETL team) for test execution of entire Debit card alert project.

Generate Weekly status report to management (Manager level reporting) providing details on test execution, # of defects Identified, percentage of progress on planned vs. actual.

Environment / Applications:Genesis(Call centreapplication) SQL server, Service Browser(Banker / Teller servicing applications) C#,.net application, Mainframe (CIF database),,HP-ALM 11.0,MS-Visio, MS-Office, MS-Project, Rational Quality Manager, Rational Requirements Composure

Role /Position: Sr. QA Lead October 2013 - July 2014

Project:P & G, NIC R3/R4/R5. Network Inventory Consolidation.

Company : Century link Columbus,OH

Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application (Ordering, Order provisioning & Order management applications) based on the project (NIC R3/R4/R5) Scope and SDLC methodology.

Worked with development managers to translate the business requirements into functional requirements (FRD) and non-functional requirements.

Set up meetings with business users /SME's to review test artifacts & get sign off on these documents.

Responsible for deliverables, developing the Test Plans, Test Scenarios, and detailed Test Cases based on the Use Case Documents, Business Requirements Specifications.

Responsible for documenting and managing the Requirements Traceability Matrix (RTM). for ordering applications.(EASE & MOB)

Develop test plan for MOB (Master Order Broker) NIC program.

Prepare project plan (test prep & execution activities)& Provide test estimations for future release.

Performed Risk based testing approach for test execution.

Onsite / offshore resource planning.

oPrepared WBS – Work break down structure for test life cycle. Depicting plan of environment availability & setup - Identify project specific resources. (HW, SW, Drivers, Utilities etc data requirements for system & integration level of testing.

oDeveloped week wise resource allocation based on functional level of test strategy.

oMonitor daily test execution, Capture risks / issues, Prepare contingency plans in order to mitigate risks identified.

Generate Test effectiveness matrix for each of releases.(NIC program R2/R3/R4/R5)

Coordinate with Project team for development of test cases & test execution of entire NIC program.(interfacing vendor application & internal Century link application)

Generate Daily / Weekly status report to management (Director level reporting) providing details on test execution, # of defects Identified, percentage of progress on planned vs. actual.

Create migration test strategy / plan for PnG websites.

oDefine migration process flow.

oPrepare Test execution model.

oDefine communication strategy for migration.

Role /Position: Sr. QA Lead August 2012 - September 2013

Project:Retail Consumer Credit Card- M1/M2/M3/M4 releases.

Company : Huntington National Bank, Columbus OH

Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project Scope and SDLC methodology.(Agile -Scrum)

Defined and directed project goals, objectives, critical success factors, milestones and risks.

Co-Ordinate with development managers to translate the business requirements into functional requirements (FRD) and non-functional requirements.

Responsible for documenting and managing the Requirements Traceability Matrix (RTM) for multiple releases using agile methodology.

Develop Test management plan for Retail Credit card processing. (Business Cards, Rewards Cards, Low-rate Cards, & Employee Cards)

Gained knowledge on Vendor Application like TSYS (Total system solutions), TSYS -card Manager, TCI-Total Customer Insight, and DDS (Digital document service) application. Credit Bureau application - Zoot., Breakaway, HNB application like OAO (Online Account Opening),ESS, ROL (Retail online),CIS,DSS,314a files, OFAC files, Reg-O files, Demographics file, HOGAN deposits, ACH transfers (automated clearing house),Data stage, EIM,MDM, EDW SAS/AML, LCR, IVR, Plastics, Infogix controls.

Prepare Test Plan for RCC-project. (System test, System Integration testing, E2E)

Prepare test scenarios to test mobile & tablet devices using android & iOS system.

Performed test architect role to develop & execute End to End business test flow for QA testing.

oPerform Data analysis for Business test flow.

oOn boarding account from online application. (OAO/ESS) - Pre-screen offers, DDA or checking accounts, Savings accounts, HWA, CD's, IRA accounts.

oVerify & Validate data thru Credit Bureau (Zoot).

oVerify accounts are on boarded in TSYS in order to create RCC. (Confirm automated transmission packets has populated all the fields in the TSYS, Personal information, Address information, Employment details Decision scores etc.)

oValidate data stage process after the nightly batch process on TSYS. -verification of card details in CIS & ROL.

oVerify Accounts & Customer information is accurately populated in all the downstream systems (CIS /MDM/EDW) to CACS, RMS (Recovery Management System) within HNB.

oValidate data is transformed appropriately to various sub-system (314A, KYC, SAS/AML, Demographics) thru ETL process.

oServicing & maintaining credit cards thru online channels.(Breakaway,Card-manager)

oValidate appropriate points accumulated in breakaway application.

oVerify for Doc Prep & Adobe for legal compliance -Disclosures & APR's.

Developed High level test scenarios for all impacting Huntington application.

Create XML files (using SOAP-UI /Web Services) to Test interface between HNB & Credit Bureau application.

oResponsible for Testing (Integration system testing) of web services from OAO /ESS apps to Bureau apps. & TSYS Card Manager Application.

Verify & validate the data movement across the systems based on the scenarios to be tested.

Verify & validate the data transformation from bureau to TSYS application.

Developed Automation Test data strategy for data conditioning using QTP.

oOnline creation of customer accounts using OAO, ESS applications.

oCreate RCC account for the customer on boarded thru OAO / ESS in TSYS.

oDeveloping online payments thru ROL & TSYS card Manager, Breakaway application.

oCo-ordination with environment team to refresh data for each release.

Developed Onsite / offshore resource planning.

oPrepared WBS – Work break down structure for test life cycle. Depicting plan of environment availability & setup - Identify project specific resources. (HW, SW, Drivers, Utilities etc data requirements for system & integration level of testing.

oDeveloped week wise resource allocation based on functional level of test strategy.

oMonitor daily test execution, Prepare contingency plans in order to mitigate risks identified.

Defined Procedure & norms to facilitate resolution of project related technical and non-technical issues.

oSchedule, Drive & coordinate Issue / defect resolution meeting project deliverable teams.

oSupport SOA team, CACS-RMS, EDW teams.

Set up meetings with business users /SME's to review test artefacts& get sign off on these documents.

Coordinate with offshore team for development of test cases & test execution of entire RCC project.(interfacing vendor application & internal HNB application)

Generate Weekly status report to management providing details on test execution, # of defects Identified, percentage of progress on planned vs. actual.

Environment / Applications: OAO(Online banking application), ESS(Enterprise sales & service),TSYS Mainframe, TSYS Card Manager (web application),CIS application, QMF query tool, Rational Quality Manager, Rational Requirements Composure,Windows Server, Unix servers,HP Quality centre 10.0,HP-ALM 11.0,MS-Visio, MS-Office, MS-Project.

Role /Position: QA Lead February 2012 - July 2012

Project:Mercury – Item MDR Shepard release

Company : The Kroger Co, Cincinnati, OH

Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project Scope and SDLC methodology.(Agile -Scrum)

Worked with development managers to translate the business requirements into functional requirements (FRD) and non-functional requirements.

Championed on Risk analysis of Item MDR based function / feature list, and get Business / Technical Impact score card updated.

Gained knowledge on Mercury program, Item MDR/MDM project which interfaces with 1SYNC, Location Master, Events Master, POS (WIC state files). Understood overall process how Item Create, Modify, Discontinue functionality works within Kroger.

Prepare Test strategy for Mercury Program.

Develop overall (System test, Interface testing, System Integration testing, Performance testing, E2E, UAT) Test plan for Item MDR project.

Developed High level test scenarios based on TIBCO -CIM functionality.

Developed Program level estimate for Shepard & Allocation releases, Test case development / execution effort based on the risks identified.

Developed Onsite / offshore resource planning,

oPrepared WBS – Work break down structure for test life cycle. Depicting plan of environment availability & setup - Identify project specific resources. (HW, SW, Drivers, Utilities etc data requirements for system & interface level of testing.

oDeveloped week wise resource allocation based on functional level of test strategy.

oMonitor daily test execution, Prepare contingency plans in order to mitigate risks identified.

Defined Procedure & norms to facilitate resolution of project related technical and non-technical issues.

oSchedule, Drive & coordinate Issue / defect resolution meeting project deliverable teams.

Set up meetings with business users to review test artefacts& get sign off on these documents.

Generate XML files (using SOAP-UI) to verify ISYNC data is absorbed by the TIBCO appropriately.

Establish Mock up data to test 1SYNC data synchronization to TIBCO-CIM

Performed Data analysis for Test scenarios.

Developed & Implemented test data strategy from core business team to cater system, interface, system integration testing.

Coordinate with offshore team for development of test cases & test execution of Item MDR project.

Generate Daily status report to management providing details on test execution, # of defects Identified, percentage of progress on planned vs. actual.

Environment: Windows Server, Unix servers, TIBCO-CIM-8.2.1, Jira,HP Quality centre 10.0,MS-Visio, MS-Office, MS-Project, Web Services.

Role /Position: Test Lead (Environment) Sr. QASeptember 2011- January 2012

Project:SNE-Store Number Expansion (Release Management)

Company : Wal-Mart Stores Inc. Bentonville, AR

Gained knowledge on existing Release Management process across all platforms, Streamline the existing process to adapt SNE program.

Analyse various build & deploy tools (Team Forge) used across various platform.

Developed release plan and align project calendar to master release calendar.

Manage & Track releases.(Using Team Forge tool)

Capture server details like OS system, Application, utilities, databases etc...

Identify project specific resources. (HW, SW, Drivers, Utilities etc

Facilitate resolution of project related technical and non-technical issues.

Developed & built Test environment for SIT (system integration) & UAT testing (user acceptance).

Synced up with project QA teams to understand requirements in order to build exact test environment, Test data for test life cycles.

Schedule, Drive & coordinate Issue resolution meeting project deliverable teams.

Plan and Manage rollouts of enhancements and maintenance.

Environment: Windows Server, Unix servers, Team Forge, HP Quality centre 9.2,MS-Visio, MS-Office, MS-Project, Rational Team Concert

Role /Position: Sr. QA Test lead February 2011- September 2011

Project:DLL-Beacon Project

Company : De Lage Landen, Wayne PA

Gained knowledge on Oracle e-Business suite for Lease management, lease maintenance, Supply Chain, Inventory (INV), Purchasing (PO), Order Management (OM), Bill payments & distribution, Posting to General Ledger (GL), Accounts Payable (AP), Fixed Assets (FA), Project Accounting (PA) Financial accounting applications, Understand APRO functionality.

Prepare test data for Test Life cycles using OLM database (Oracle Lease Management)

Performed Data analysis for Test scenarios.

Develop / Run SQL queries to extract data from OLM database.

Create / develop test cases for Life cycles. (Using Agile Process methodology)

Developed test Execution plan for test life cycles.

Developed performance test scenarios.

Manually executed and written test cases for APRO.

Coordinate with business users to understand requirements in order to extract test data for test life cycles.

Schedule, drive & coordinate defect resolution (DRB) meeting project deliverable teams.

Plan and Manage rollouts of enhancements and maintenance.

Environment: Oracle e-Business suite 11i (Oracle Lease Management, Oracle Receivables (AR), Oracle Payables (AP),General ledger modules Customer service Online,, HP Quality centre 9.2. TOAD 9.5 (Schema browser, SQL editor), MS-Visio, MS-Office, MS-Project,

Role /Position: Sr. QA Test lead June -2009 - February 2011

Project:Test Process Management

Company:Capital One Auto Finance (COAF), Plano, TX

Gained knowledge on Loan Originations (LO), Loan Servicing (LS) Application & Business intelligence (BI) Data ware housing applications.

Prepare & review BI - BAS –Business assurance strategy / Master test strategy document for each release.

Define QA process / methodology across COAF.

oRBT-Risk based testing process flow.

oUAT-User acceptance testing process flow.

oDefect management process flow.

oLO - Regression test process flow.

oBI – Regression test process flow.

oLO – Timeline work flow.

oLeverage regression test cases process flow.

Develop & Implement UAT process flow document using MS-Visio.

Coordinate UAT test efforts with Business users.

Mentor Business Analyst on UAT test workflow.

Drive, Schedule & coordinate defect resolution (DRB) meeting project teams.

Executed simple SQL queries to validate data in tables.

Develop & Implement RBT (Risk Based Testing) strategy across all portfolios (Agile work flow projects).

Used Microsoft office tools to develop test strategy.

Create & review BI generic & custom test cases.

Plan & monitor test execution in agile environment for BI & CS projects.

Developed & Completed regression process optimization goal.

Develop regression test suite using modular approach – (based on RBT)

Co-ordinate for ongoing assessment of regression test suites.

Mentor onsite / offshore project teams on QA process flow.

Provide training session on usage of QC to teams.

Develop test automation strategy for the BI team.

Worked on Quality Centre migration - Configuring QC 9.2 version COAF test plan, test lab & defect module to COF standards using Quality Centre 10.

oPrepared requirements & design documents for QC migration project.

oTested & supported QC 10 implementation activities.

Develop & Generate defect, test efficiency reports.

Develop test management report for senior management using HP-Quality centre Dashboard module.

oTest execution summary report.

oTest status report.

oDefect aging report.

oDefect removal efficiency report.

oRegression vs. new functionality metrics.

oGenerate YTD reports on tests, defects modules.

Generate monthly test metrics (Integration, System, and UAT) using HP quality centre.

Interact with project management team, and other stake holders as appropriate.

Prepare Presentation slides to senior management on progress, achievements etc.

Plan and Manage rollouts of enhancements and maintenance.

Environment: HP Quality centre 9.2 & 10.0. HP-Service Manager, SQL analyser, MS-Visio, MS-Office, MS-Project, Teradata,SQL server 2005.

Role /Position: QA consultant November -2006- November 2008

Project:P & C - Release Management Services (AGSS)

Company: Nationwide Insurance, Columbus, OH

Gained Knowledge on various Interfaces (BAM-Billing & Payment system, GIS, BCS, CIF, VISTA, Remarks, Assign Policy Number, Report ordering) system within AG & Processing of data across downstream interface system.

Planning & co-ordination with Project team (AG sales, Service Advantage) on QA activities.

Prepare Statement of Work document (SOW) for Release Level testing.

Prepare Defect management, QA Process flow process using MS-Visio

Support Release Level testing / QA activities for various Project teams (GEO, SA, Billing Application Agent Gate way Sales & Service, Class Plan M project)

Convert data for reporting using data warehousing.

Schedule & Drive Release level test meetings.

Define QA process / methodology across AG Sales team & other interfacing project teams.

Analyse Data requirement (AG Sales, SA, BAM, GEO, and CPM Project) for the QA teams (white box testing, system integration & Functional).

Prepare Test Plans for System Integration, Functional / system, UAT & Regression testing.

Create / Review test cases using Quality centre.

Executed Manual testing (System Integration / Functional / system, UAT, & Regression testing) – Billing & Payment system, AG sales, Service advantage applications.

Resolve Defect using Quality centre.

Coordinating with other interfacing teams to resolve defect.

Generate / Prepare Defect analysis report for Release level testing.

Maintain Issue Log’s for release level testing.

Capture Metrics (Defect, Batch Run cycle) end of the release.

Based on the release schedules plan out test activities among the Project team.

Co-ordinated with offshore team on Environment support, Test activities.

Capture Daily work progress & Generate weekly Status report.

Environment: Web Based Application (Java /J2EE, Oracle database), Web Methods (MQ-Series,XML), MS-Visio, MS-Office, MS-Project, Quality Centre / Mercury Interactive tools (Test Director / HP- Quality Centre 9.0, Load runner, Quick Test Pro.),Mainframe MVS,TSO/ISPF, Change-Man, DB2

Role /Position: QA /Test Lead April -2006- September 2006

Project:: CAS – GFT Testing Center of excellence

Company: JPMorgan Chase, Columbus, OH

Gained Knowledge on various Interfaces (3CPO, GLRS, Retail & TSS Business Migrations, BASEL, DATA Mart reporting) system within FDW (Finance Data Warehouse), & Processing (ETL) of data to GL system (General Ledger (GL), Accounts Payable (AP), Fixed Assets (FA), Project Accounting (PA).)

Planning & co-ordination with Project team (3CPO, GLRS, Retail & TSS Business Migrations, BASEL, DATA Mart reporting) on QA activities.

Define QA process / methodology across GFT team.

Prepare Test Plans for Functional / system, Regression testing.

Prepared Performance test Plan for GLRS & End to End performance for various applications.

Prepared Performance Test approach for GLRS & End to End performance testing using load runner.

Based on analysis of requirements and design documents, creates and executes repeatable test cases and scripts using SQL to validate ETL processes with emphasis on data quality.

Analyse raw data to ensure the data will meet the business and technical needs.

Execution of Manual testing (Integration, System).

Resolve Defect using Quality centre

Planning, Organize & Monitoring of work schedules among team members.

oDevelop & Monitor daily execution plan.

oPropose Mitigation plans for risks identified.

Based on the release schedules Plan out test activities among the Project team.

Co-ordinate with Offshore team on QA activities.

Capture Daily work progress & Generate weekly Status report.

Environment: UNIX Environment, ETL Transformation, Oracle database, MS-Visio, MS-Office, MS-Project, Quality Centre / Mercury Interactive tools (Test Director, Load runner, Quick Test Pro.)

Role /Position: QA /Test Lead June -2005 to March- 2006

Project:Retail QA center

Company: Fifth Third Bank, OH

Gained Knowledge on various Retail banking applications (Internet Banking – Deposits & Payments processing, Web Portal, ACE (call centre application)).

Planning & co-ordination with Project team (IB, Web Portal, ACE, Mortgage application) on QA activities.

Define QA process / methodology across B2C & Mainframe application.

Documented QA process work flow using MS-Visio.

Defined methodology for white box, Integration, Functional (Black box), Regression, End-to-End, Stress, Load Testing

Prepare Test Plan for Integration, Functional, regression, load testing for internet banking and web portal applications.

Create & execute the Manual test scripts for Integration, Functional testing across B2C and Mainframe application.

Analyse& Capture Data requirement

Defined Defect management process using Test director

Defined Build release notes, Test certification reports.

Planning, Organize & Monitoring of work schedules among team members.

Prepare Test

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