Manager Project

Charles A. Miller

Join the Annuity and Insurance team in Anchorage, AK

Applicable Experience

Life/Health Agent Oct 1994- Jun 2000

Became a licensed agent after separating from the US Air Force

Focused on providing coverage for small businesses and self-employed people

Had over 40 businesses as clients, along with over 200 individual clients

Consulted employers and employees on aspects of the selected plan and helped resolve questions or issues

Registered Rep Jun 1996- Jun 2007

Passed the Series 6 and 63 in 1996, and worked with Lincoln National Life

Helped put retirement plans in place for many of my existing clients and referrals Primerica Financial Services Regional Leader Jun 2000- Nov 2004

Helped families design and implement plans to restructure and eliminate debts

Taught principles on all aspects of personal finance

Provided periodic reviews and coaching

Implemented individual and corporate retirement plans Other Experience

Project Manager, Olgoonik Construction Services 1 Apr 15 – 2 Aug 16

Researched and bid construction/repair projects throughout Alaska

Managed projects to ensure contract objectives were met while meeting budget goals o Succesful despite significant transportation challenges

Implemented DOL-approved Apprenticeship program

o This program will have a huge impact on the youth in remote villages

Developed a thorough Rural Airport Training program for use in the 244 rural airports in Alaska

o Helped the State DOT find a way to greatly increase the safety of operations at these remote airports and reduce liabilities without a significant cost impact Training and Compliance Manager, Alaska Radar System 1 Oct 14 – 3 Mar 15

Continued the Airport Management functions shown below until a corporate downsizing eliminated my position on Mar 2, 2015.

Developed and implemented a comprehensive training program including everything from environmental requirements to airport safety and OSHA requirements.

Helped develop a thorough contract proposal that resulted in the company winning a 10-year contract with the Air Force, beating competing major radar companies. 3734 Corps Circle, Anchorage, AK 907-***-****

***********.**@*****.***

Objective

Deputy Operations Manager, Alaska Radar System Sep 07-1 Oct 14 In addition to the Airfield Manager duties described below, I was given the responsibility of overseeing 150+ company employees in all facets of remote radar site operations. This oversight included everything from the interview and hiring process to training, scheduling, and disciplinary up to and including dismissal. Areas of responsibility included site security, power production and distribution, water and wastewater systems, HVAC, facility repairs, housekeeping, cooking, and everything else needed to maintain and operate these remote sites. Also included was coordinating the requirements of 3 different unions, numerous contracts and agreements, and various government agencies such as OSHA, FAA, DoD, and Alaska DEC and DOT. In addition, I headed up a multi-disciplined team of people to plan, coordinate, and accomplish several million dollars annually in construction and repair contracts at these locations.

Airfield Manager, Alaska Radar System Nov 04-Mar 15

Supervised flight support operations of over 150 employees on 7 separate airports scattered across Alaska

Developed directives covering safety, security, aircraft support, and airfield maintenance

o Sources used were USAF directives and FAA 150-series Advisory Circulars

Implemented detailed site-specific Airport Inspection Checklists o Ensured equipment outages and other areas of concern were identified and appropriate action (repairs, NOTAMs, management notifications, etc) initiated o Ensured all actions requiring runway closures were properly coordinated and approved

Conducted initial familiarization and recurring training for all employees o Included flightline driving, airport safety, operation of VASIs, PAPIs, REILs and other airport lighting systems, environmental spill response o Maintained a zero-incident record, despite extreme weather conditions and the fact that most company employees had absolutely no airport background

Developed comprehensive package detailing every area of each airport that was outside the applicable criteria. Included photos of each violation, the criteria reference, and planned solutions where applicable

Using AC 150/5370-2F procedures, oversaw diverse maintenance, construction, and upgrade projects on remote airfields

o Coordinated with employees at the affected location, appropriate USAF offices, affected carriers, and FAA. Ensured required NOTAMs sent and required training accomplished with contractors.

Trained 89 employees as weather observers and transitioned company to METAR reporting standards

o Employees averaged over 99% error-free rating on observations for over 8 years

Negotiated contracts and modifications with USAF and other agencies

Prepared and tracked annual budget, including training, travel, and wages

Maintained a current DoD security clearance

Airfield Manager, Elmendorf AFB, AK Mar 1990-Oct 1994

Supervised activities of over 250 personnel, in all facets of airfield operations and safety

Authored, implemented and oversaw flightline driving certification program

Coordinated with local civilian airlines for use of airfield when Anchorage International was snowed in. Coordinated transportation and servicing requirements for crews and passengers.

Ensured comprehensive daily inspections were accomplished and properly documented

Kept NOTAMS and other needed information updated and available for aircrews

Taught and monitored Braking Action testing procedures, ensuring accurate data for flight crews

Coordinated and set priorities for daily snow removal operations, based on flight schedules

Coordinated servicing requirements for all transient aircraft

Ensured proper placement of all runway and airfield lighting, painting, and markers

Helped author and implement airfield Bird Aircraft Strike Hazard (BASH) program Judged by PACAF to be a model for other bases.

Supervised proper manifesting of passengers on all VIP flights

Monitored all applicable Flight Information Publications (FLIPs) and ensured changes properly posted

Developed, coordinated, implemented, and supervised all repair/construction programs to minimize interference to flight operations (annual budget of over $5,000,000) Included were plans for current year, next year, and 5 year goals

Approved all base construction projects in order to ensure compliance with Part 77 criteria, which defines the protected airspace surrounding the airfield

Developed comprehensive package detailing every area of each airport that was outside Part 139 or Part 77 criteria. Included photos of each violation, the criteria reference, and planned solutions where applicable

Served for a year as 21 TFW Airspace Manager and completed USAF Airspace Management Course, Dec 1990

Airport Manager, Misawa AB, Japan Nov 1987-Mar 1990

Managed the only USAF airport with joint US/Japanese control

Served as liaison to Japan Air Self-Defense Force and Civil Aviation Bureau

On Scene Commander for multi-national airport emergency response team o Conducted annual exercises with representatives from JASDF, USAF, and Japan Civil Aeronautics Board

Ensured comprehensive daily inspections were accomplished and properly documented

Authored, implemented and oversaw flightline driving certification program

Coordinated transportation and servicing requirements for crews and passengers.

Kept NOTAMS and other needed information updated and available for aircrews

Taught and monitored Braking Action testing procedures, ensuring accurate data for flight crews

Coordinated and set priorities for daily snow removal operations, based on flight schedules

Coordinated servicing requirements for all transient aircraft

Developed comprehensive package detailing every area of each airport that was outside Part 139 or Part 77 criteria.

Planned, coordinated, and supervised all airport construction/repair projects, with annual budget over $23,000,000. Insured minimal impact to USAF/JASDF and civilian operations.

Coordinated and hosted annual Air Show/Open House, with over 200,000 attendees H-3 Helicopter Pilot Nov 1980-Nov 1987

Flew rescue and special operations missions from airports throughout Korea and the Philippines

Logged over 1300 hours and credited with 53 lives saved

FAA Commercial Instrument rating

Community Involvement

Actively support charities working with kids in need o Raised over $67,000 for charities through motorcycle rides

Story teller in children’s church for over 100 1st through 5th graders

Sing in local Gospel quartet, performing in local churches and events Licenses and Education

As of March 2015, current DoD SECRET Clearance

Sep 14 Advanced Excel course, Rockhurst University Mar 11 Awarded C.M. status through AAAE

Jun 05 Basic ASOS Course, Memphis TN

Feb 1991 USAF Airspace Management School

1983-1986 University of Southern California

M.S., Systems Management

1976–1980 Capital University, Columbus, OH

B.A., Mathematics,

References

Mike Mora ********@*****.***

10350 Stewart Dr 907-***-****

Eagle River, AK 99577

David Horn *****.****@************.***

9327 Jerstad Ave 907-***-****

Elmendorf AFB, AK 9950

Cheryl Wisher ******.**@*****.***

402 McCullough Blvd 907-***-****

Lake Havasu City, AZ 86406

Steve MacRae ******.******@********.***

3201 C Street, Suite 700 907-***-****

Anchorage, AK 99503

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