Customer Service Information Technology

Amanpreet Lotey

Unit-** **** **rd Street, Edmonton, AB, T6T 1X8

Email: *****.*********@*****.*** Cell: 780-***-****

”4 Year Experienced Office Administration and Guest Attendant” OBJECTIVE

To carve my knowledge and office skills and work in an environment where my experience and hard work will provide cutting edge solutions. Seeking a position where I can utilize my strong work ethic & administrative skills for completing tasks.

PROFILE SUMMARY

• Experienced Office Administration and Guest Attendant.

• Four Years Bachelor Degree in Information Technology.

• Excellent Time management, Computer skills.

• Good interpersonal, written and oral communication skills.

• Multilingual: English, Punjabi, and Hindi.

WORK EXPERIENCE

Office Administrator 2014-2016

Creed Infotech Ltd. India

• Worked effectively with company vision and promoted information to clients.

• Always maintained a friendly workplace, Greet and assist clients and fulfilled their needs either by conducting meetings, conference, Telephone talk, Email or Multitasking.

• Established and maintained a close working relationship with supervisors and all members of crew to ensure successful rehabilitation.

• Review Work Orders and Communicate to Clients to provide satisfactory Customer Service. Assistant Professor/Admission Coordinator 2013-2014 BF Group of Institutions

• Provided good service by taking initiative for organizing, maintaining, and problem solving in student portal system.

• Developed program for students including heath, reading and writing clubs.

• Kept and organized appointments, events and classes.

• Planned and scheduled all social activities as leadership role responsibilities

• Coordinated operating systems, Object oriented Programming language & MS applications

• Multi-tasked to complete all assigned tasks while assisting team members. RELEVENT EMPLOYMENT EXPERIENCE

Call Centre Agent Current

Pizza 73

• Greet and assist clients provide front line customer service.

• Coordinated Internet by using Computer system and Internal information system software as an interface.

• Assist online services via Facebook Blogs, Twitters and many more information guides.

• Maintaining friendly Environment and “Best deal on Best Meal”. VOLUNTEER EXPERIENCE

• Social Committee member for I-WIN Program International Women Integration Network helps or which Work for Aboriginal communities New Immigrants Edmonton. 2016

• Registration Desk, Data entry position in Spartan Race 2016

• Academic programming and procedure student portal workshop. 2014 EDUCATION

Master’s Degree in Computer Science & Engineering 2011-2013 Bachelor’s Degree in Information Technology 2007-2011 Punjab Technical University, India

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