Customer Service Representative

YING HUANG (Mandy)

*** ***** ******, ********, ** 06103

860-***-**** (****.*****@*****.***)

OBJECTIVE

A position in data analysis which utilizes my analytical, quantitative, and communication skills learned both prior to and during my UCONN STEM-designated Masters program.

EDUCATION

UNIVERSITY OF CONNECTICUT (UCONN) Hartford, CT

Master of Science: Financial Risk Management (GPA: 3.833) expected May 2017

Relevant Academic Experience and Skills:

Financial Risk Modeling, Equity and Fixed Income Market, Ethics and Legal Issues, Strategies and Risk Management etc, and doing projects through market data analysis using Bloomberg, Matlab, VBA and R. SHANDONG UNIVERSITY OF FINANCE AND ECONOMICS (SDUFE) Jinan, China Bachelor of Economics: Financial Engineering (GPA: 3.5) (TOP 3%) June 2015

First-class Scholarship in Shandong University of Finance and Economics

Third Prize in Mathematical Modeling Competition held by Shandong University of Finance and Economics PROFESSIONAL EXPERIENCE

BANK OF CHINA Jinan, China

Jr. Credit Risk Analyst (intern) January 2015 - March 2015

Assisted the credit analysts by compiling a complete loan application package in documentation management system as well as in a hard file format and processed all pre-approval documentation.

Assisted with annual loan risk ratings, which involved distributing financials and recommending risk rating changes.

Maintained all tracking reports such as the Master Tracking Report and Credit Report. CITIC SECURITIES Jinan, China

Customer Service Representative (intern) July 2014 - September 2014

Executed an extensive variety of customer transactions in accordance with Bank policy and procedures.

Maintained working knowledge of all products offered by the Bank and corresponding policies and procedures.

Demonstrated customer service skills to promote positive image for bank through face to face communication and telephone etiquette.

LEADERSHIP EXPERIENCE

Chair, Environment Protection Organization of SDUFE

Conducted environment protected activities, promoted the concept and ethic of reuse to the campus population and provided students with opportunities to interact with environment protection professionals. Team leader, Volunteer Association of SDUFE

Organized the volunteer teams to support education of primary schools in remote and poor area, and recruited sponsors for low-income students to help them gain access to college. Director of study department, Student Association of SDUFE

Designed and managed SDUFE-official student evaluation of teaching, conducted activities to assist professors’ work and invited alumni and professonals to conduct seminars. UCONN PROJECTS

ESTIMATE RISKS OF STRCTURED SYNTHETIC PRODUCTS IN R

Designed structured synthetic portfolios and estimated the VaR using copulas to compare the risk.

Worked as group leader, programmed the code in R and wrote the report. STRATEGY OF STRESS SCENARIO FRAMEWORK

Predicted the impact of the stress scenarios on given portfolios via determining the correlation of portfolios and selected stocks.

Collected data, performed regression analysis via Excel and recommended action to reduce the negative impact. SKILLS &INTERESTS

Certifications: Passed FRM Exam Level I and candidate for FRM Exam Level II and CFA Level I Computer: MS Office, Excel including VBA, Bloomberg, Matlab and R Interests: Playing the piano, traveling, biking, reading and playing badminton

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