Customer Service Manager
Resume:
KALA DUFFY
KANSAS ****5
***********@*****.***
WORK EXPERIENCE
ALTERRA BANK
APRIL 2016-AUGUST 2016
Starting and Ending Pay $16.50
Job Description: responsible for maintenance of new and current accounts by reviews several documents and verifying information and making necessary changes using multiple systems. Verifying documents for accurate information. Meeting specific deadlines by handling time sensitive private information. Processing lockbox which was scanning and verifying and calculating correspondence and payments that were extremely confidential. Responding to over 50 emails daily in a very timely and promptly.
FIRST NATIONAL BANK OF OMAHA
TELLER 2
December 2012-MARCH 2016
Starting Pay: 9.50 CURRENT Pay: 12
JOB DESCRIPTION: Responsible for customer transactions, product, daily, weekly, monthly, and quarterly audits. Drawer balancing, vault balancing, checking daily report of cashiers checks. Utilize 10 key transactions. Use Microsoft Word, Outlook, and Excel. Able to use multiple record keeping software at once. Data base management. Customer service. Fraud protection.
DAIRY QUEEN
Manager eight years
November 2002-December 2012
Starting Pay: 8 Leaving pay: 10
JOB DESCRIPTION: Managing a crew of up to 8 people. Schedule making. Weekly ordering of supplies and products. Introduction and training of new products. Bank deposits. Shift change drawer audits. Vault balancing and audits. Supply and product auditing. Customer service.
EDUCATION
Shawnee Mission North
2000-2004 Graduate
* Kala Duffy *
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