Business Analyst

James Walsh

Phone (***) *** – **** Email: *************@*****.***

Objective

To obtain a position in the Richmond area where I can relocate and I can apply my skills acquired over the years and continue my

growth as an individual.

Professional Experience

MUFG Union Bank N.A.

Vice President, Data Assurance Dept. – Jersey City, NJ Jun ‘16 – Present

Act as the SME for the onboarding application and all of its systematic interfaces downstream.

Utilize SharePoint to create centralized databases to enter metrics to track individual volumes and productivity for staff.

Support business and all of Operations for reporting by utilizing MS Access, Toad and Business Objects to query the Data Warehouse. Provide these reports on a scheduled basis to the users as required.

Create process improvements within Data Assurance and other operations teams to streamline and remove manual and paper processes.

Work with management to build out process flows to understand business processes and identify/remove redundancies within the department.

Lead integration efforts after merger of Middle Offices to support both Regional and Wholesale business between NJ and CA offices

Manage the team that is responsible for verifying the integrity of customer data in the onboarding application.

Analyst/Assistant Vice President, Data Assurance Dept. – Jersey City, NJ Dec ‘11 – May’16

Lead department efforts on $15 million project for the redesign of the bank’s onboarding application.

Provided support for production and project work by being the SME for bank’s onboarding application.

Troubleshot various issues that were raised by business and system teams and create workarounds if needed.

Provided training to new employees within Data Assurance as well as other departments in the bank.

Worked directly with management to provide solutions to help department grow in the proper direction.

Analyzed customer data and create Data Quality rules to ensure integrity and consistencies in data.

Coordinated efforts with Compliance, Controllers, Operations and Risk Management for various functions and reporting needs.

Sr. Specialist, Data Warehouse Mgmt. Dept. – Jersey City, NJ Mar ‘10 – Dec ‘11

Generated Business Objects reports based on user needs.

Created, modified and enhanced DataFlux jobs for data quality processes and for data comparison.

Built MS Access databases to help automate manual processes to increase productivity of the department.

Collected and documented requirements for projects to ensure that all necessary changes were included.

Created and executed test scripts for projects to upgrade existing systems to integrate with internal systems.

Specialist, Data Warehouse Mgmt. Dept. – Jersey City, NJ May ‘09 – Mar ‘10

Validated customer data to update the bank’s onboarding application.

Coordinated with Business Line to complete various requests ranging from customer updates to system updates.

Maintained data integrity by performing reconciliations on a daily basis.

Performed Data Quality Reports every month, and worked with Business Line to resolve outstanding errors.

Education

Montclair State University Dec ‘15

Master of Business Administration

State University of New York at Cortland Dec ‘08

Bachelor of Science in Business Economics with a concentration in Financial Management

Minor in Computer Applications

Skills

Microsoft Office Suite (Access, Excel, Word, PowerPoint, Visio, Outlook); SharePoint; Toad; Business Objects (Deski and Webi); DataFlux

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