Objective

Gregarious, empathetic, compassionate medical assistant seeks full-time patient facing position bringing specialized medical skills and experience to your patients.

Skills and Abilities

Patient Interview

Windows OS

Inventory

House Keeping

Patient Prep

Microsoft Office

AthenaHealth

Soft Skills

EKG

Internet Navigation

Team Management

Public Speaking

Referrals

Nurses Notes

Legal Concepts

Sterile Technique

Chart Filing

MediSoft

Appointment Setting

Hand Hygiene

Data Entry

Injections

Specimen Collection

Multitasking

Patient Query

Health Fusion

Care360

tnCSMD

eKASPER

Print/Copy/Fax

Patient Check In

Venipuncture

Blood glucose analysis

Organization

Patient Check Out

Standard Precautions Diagnostic Testing

Exam Room Prep

Record Vitals

PT INR

Experience

Doctors Diet Program Medical Assistant 05-2016 to 09-2016

Nashville, TN

Conduct patient interview, acquire vitals such as weight, height, BMI and blood pressure. Assess patients physical and mental wellbeing, prep exam rooms, administer IM Lippo and B12 injections, conduct patient education, update patient charts, file charts and clean the office. Front office duties include; quickly check in large patient volume, locate and update charts for established patients or create charts for new patients. assist patients who do not speak fluent English by providing a translator, querying for patients in the CSMD system to verify medication use, communicate with clinical staff

Premier Medical Group Clinical Medical Assistant 09-2015 to 04-2016

Clarksville, TN

Walk in Clinic medical assisting position. Tasks include procedure assisting, ear lavages, administering injections, wound cleansing, limb splinting and patient intake. Additional administrative tasks faxing forms, documenting within AthenaHealth, calling patients for follow-up questions, placing referral appointments, scheduling procedures, and obtaining Prior Authorizations.

Gateway Medical Associates Clarksville, TN

Clinical Medical Assistant

5-2015 to 7-2015

Fast paced, clinical medical assisting position calling for critical thinking, time organization and multitasking under stressful conditions. Tasks such as delegating doctors’ orders to patients, printing charts, filling PHI and completing new patient packets required for administrative aspect. Diagnostic testing such as EKG, fasting and non-fasting blood glucose capillary stick, PT-INR, urinalysis, and pregnancy testing completed daily. Injections given include Tuberculosis testing administered subcutaneously, B-12 administered intramuscularly in the deltoid muscle and various antibiotic injections administered intramuscularly in gluteus minimums. Regular tasks include patient triage, submitting prescription refills. Weekly tasks include intravenous blood draw for Lipid panel, CBC, and Hepatic functions. Samples spun in the labor taken to Quest Diagnostics directly.

Advantage Sales and Marketing

Retail Project Merchandiser

11-11-2014 to 1-1-2016

Independently perform tasks assigned to company provided host site, schedule projects for time and travel continuity. Ensure excellent performance and client satisfaction through integrity and quality standards to Fortune 500 companies such as Target, Best Buy, Wal-Mart, Walgreens, Pet’s Mart, Kroger, Publix, and Kmart. Meet clients to merchandise products or signage previously identified on planograms and instruction sheets. Perform audits at requested client sites, perform product sets and resets. Provide the customer with picture evidence and acquire signatures from store management. Report completed tasks promptly by submitting call reports and photos to the host site for a client overview.

8th St. Medical Family Care Clarksville, TN

Clinical & Administrative Internship

07-07- 2014 to 7-31-2014

103 hour clinical and administrative internship performed at the office of Dr. John Clardy, M.D. Front office administrative tasks included learning Health Fusion PMP, check patients in, copy prescription orders, fax patient referrals, maintain HIPPA regulations, update and file patient charts, answer phones, set appointments, retrieve patient charts for next day appointments in addition to housekeeping front office as well as lobby. Back office clinical tasks included biohazard safe housekeeping, patient interview, record vitals, and chief complaint, prepare exam room for patient use and updating physician on patient status. Collect laboratory specimens such as urine to perform urinalysis, record results and update physician. Collect blood samples to be labeled, centrifuged and sent to Lab Corp for testing. Perform capillary sticks for blood glucose analysis, administer intramuscular as well as subcutaneous injections. Maintain safety and health code regulations by complying with HIPPA, CLIA and implementing universal precautions.

GSI Commerce

Gourmet Agent

10-2012 to 08-2013

Troubles shoot cold call technical issues, provide customer service through telecommunications, query for and verify customer profiles utilizing in-house networks. Place customer orders, reroute escalation, calls to proper management team members or create service requests. Place service recalls to FedEx for returns, support front line agents, warm customer call backs for troubleshooting and follow-up customer care. Maintain a 96% quality score, 90% adherence score, 544-minute talk time with a 100% resolution rate while keeping no after- call hold minutes. Maintain professionalism and practice stringent standards for soft skills, and acquire multiple customer commendations.

Pizza Hut

Manager/Delivery Driver/Cook

03-2010 to 10-2012

Ensure excellent restaurant standards of quality and cleanliness. Maintain delivery speeds and product readiness while also ensuring product quality, as well as provide exceptional dining experiences for guests. Additionally, manage labor, maintain productivity among team workers. Create work schedules, count inventory and order stock. Promote current sales, support customer feedback, operate profitable fundraisers, and maintain good customer service while achieving sales goals. Perform financial controls, keep a balanced safe, perform bank deposits and run daily reports, checking for quality and balance on the previous business day. Hire for positions necessary to maintain operations, assign training and job shadowing with team trainers to ensure thorough job knowledge. Evaluate performance of junior managers as well as team staff to assign raises, promotions or further training and coaching for improvement when necessary. Additional duties include filling in positions of cook and delivery driver.

Education

Bachelor of Arts Degree, Healthcare Management 02-2015 to Present

Ashford University, San Diego, CA

Associate of Applied Science Degree, Clinical Medical Assisting

Daymar Institute, Clarksville, TN 01-2013 to 9-2014

Alfred Ely Beach High School

Diploma of General Education, Dual Seals, Savannah, GA

Certification

CPR & First Aid, Healthcare Provider

American Heart Association

Bloodborne Pathogens

Online Training & Certification

Contact this candidate