Customer Service Self Employed
Resume:
Joan Matter
La Porte, Co *****
Qualifications
** ***** ** ******** ******* based employment spanning from retail sales, property renovations, real estate and property management.
Skills and Experience
Costumer Service prioritizing work
Time management T eam player
Multi tasking Word/Excel/Spectra
HOA violation letters Property inspections
Employment History
Poudre Property Management November 2012 to May 5th 2015
Receptionist- Answering phone calls, helping customers with accounting questions and looking up account balances, taking complaints for HOA departments and transferring to their Departments, taking payments by phone or by payment arrangements, receiving mail and distributing to the appropriate departments,
Poudre Property Services July 2012 to November 2012
HOA Assistant- compiling violation letters to homeowners for covenant violations resulting in hearings and fines. Mailing annual meeting notices and ARC applications.
Unemployed/Care Taker November 2009 to July 2012
Self Employed
Care Taker- Live in father in law in need of 24 hour assistance.
Nana & Papa’s Treasures- Purchasing storage lockers and reselling
Merchandise.
Construction- refurbishing/remodeling and renovating single family
Homes.
Poudre Property Services May 2006 to November 2009
Housekeeping May 2006 to July 2006
Cleaning of residential rental properties.
Receptionist July 2006 to September 2006
Answering phones directing them to the appropriate department, helping customers with accounting ledgers and balances, mailings for Hoa Departments
Maintenance Supervisor September 2006 to November 2009
Supervising the maintenance crew, landscape crew and snow removal crew, dispatching work as needed, billing of all work orders, Organizing time sheets, property inspections for move in and move outs, organizing subcontractors for cleaning, repairs needing to be done on residential and commercial properties. Corresponding with clients and homeowners for work needing to be done.
North Forty Renovators June 2001 to May 2006
Self Employed / Owner
Home renovations, remodels, property maintenance and repairs on residential, rental and commercial properties.
Safeway Foods April 2001 to November 1997
Head Baker
Assistant Manager- ordering products, quality control of all products, mixing, baking and cake decorating.
Poudre Property Services August 1997 to June 1995
Maintenance Dispatch
Coordinating work for cleaning crews, maintenance techs, Lawn crews, snow removal, subcontractors, plumbers, electricians, HVAC, ect. Billing owner/ tenant for work performed.
Foxfire Property Services June 1995 to May 1994
House Keeping
Cleaning of residential college rentals and commercial common areas.
Safeway Foods May 1994 to August 1992
Head Baker
Assistant Manager, ordering products, quality and quantity control of all products, mixing, baking, and cake decorating.
Albertsons August 1992 to September 1988
Journeymen Baker
Quality and quantity control of all products, mixing, baking and cake decorating.
Buttery Foods July 1988 to November 1982
Bakery Manager
Mixing, proofing, baking, Dough’s, icings, glazes and cakes, frying donuts, Sales, Costumer services, the control of production and distress, Scheduling and the maintenance of inventory, ordering off all supplies.
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