Donna L. Gallagher
**** *. ******** ***** *** City, Arizona 85373
Phone: 623-***-**** e-mail: ***********@***.***
SUMMARY: Highly organized, excellent at multitasking and administration. The ability to adapt to different skill sets and environments quickly. Computer proficiency, motivating team player, customer service, office procedures, training, records/inventory management. Experience in various fields i.e. Construction, Retail, Healthcare, Automotive.
SKILLS:
MS Office: Word, Excel, PowerPoint, Publisher, various Accounting Software
Typing speed: 60WPM, Spreadsheet, Word Processing, GAP Accounting functions
Office Equipment: Fax machines, photocopiers, PABX systems, general office equipment.
EXPERIENCE:
12/14 to 05/16: SIERRA WINDS LIFE CARE, Peoria, AZ
Director Environmental Services
Managed, hired and trained up to 20 staff in Department.
Researched/prepared Capital/Fiscal budgets for the department.
Prepared and performed personnel Reviews and reports.
Created/revised bi-weekly schedules as needed for adequate staffing, ordered and tracked all supplies, maintained all equipment maintenance schedules, complied with State and Federal regulations.
Motivated Team increasing Customer Service approval to 95%.
9/01 to 12/14: SIERRA WINDS LIFE CARE, Peoria, AZ
Administrative Assistant, Dining Services
Entered all department invoicing for payment after verifying receipt and accuracy.
Coordinated prepared and distributed new Menus.
Special Function scheduling, coordination and costing/billing.
Provided all Administrative support.
Safety training of Dining Room staff.
2/97 to 12/00: QUALITY FLOOR COVERINGS, INC., Phoenix, AZ
Controller/Office Manager
Ordered Goods/Processed Invoices and tracked all orders.
A/P, A/R, general journal entries, and customer/vendor contact.
Monthly/quarterly and year end reports i.e., sales tax, payroll, balance sheet, income statement.
Provided all other areas with Office support and customer service.
10/93-7/96: PETITE SOPHISTICATE, Glendale, AZ
Assistant Manager
Prepared store for opening and closing.
Reconciled cash drawer and make bank deposits.
Maintained/assisted staff with Sales/Customer Service
Maintained store profitability through customer service and records to document store functions.